Joanne Palmer | Page 10

Amazing the price difference between Subaru and a local dealer for same tire same everything I’m guessing Subaru forgot I purchased vehicle from them? dealer for same tire same everything I’m guessing Subaru forgot I purchased vehicle from them? More

by MIKEWOLZMUTH Verified Customer Verified Customer

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Oil change ran late, tech apologized and service advisor apologized. Those efforts went a long way as acknowledgement is sometimes all it takes. Some places can’t be bothered to even say we’re aware we we apologized. Those efforts went a long way as acknowledgement is sometimes all it takes. Some places can’t be bothered to even say we’re aware we were running late More

by LIBBIEMAC Verified Customer Verified Customer

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Subaru of Utica has always provided excellent service as well as customer service. My latest experience was no exception. well as customer service. My latest experience was no exception. More

by andy0429 Verified Customer Verified Customer

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Bradley and Sean were excellent. The purchase wasn't without complication - problem with electronic transfer of funds, access to DMV - but that was beyond their control. Bradley The purchase wasn't without complication - problem with electronic transfer of funds, access to DMV - but that was beyond their control. Bradley put in extra effort when I changed my mind which vehicle to purchase during the wait to process things. Sean worked to jiggle the financing in order to add some service plans. Throughout the twists and turns, they were both friendly and professional. And thanks to Joanne who helped to transition what started as a service issue to a vehicle replacement. More

by SPHAMPE Verified Customer Verified Customer

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Very accommodating, and willing to explain a couple of questions I had about connecting my phone to my vehicle questions I had about connecting my phone to my vehicle More

by MILLO1 Verified Customer Verified Customer

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Excellent service as always. Everything was explained in detail and was comfortable with my decision. Everything was explained in detail and was comfortable with my decision. More

by KUJAWSKISANDY Verified Customer Verified Customer

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Took in our car w/o an appointment. Very friendly. Explain what they would do. What we thought was a problem really wasn't. The dead battery was caused by a dome light switch which w Very friendly. Explain what they would do. What we thought was a problem really wasn't. The dead battery was caused by a dome light switch which was left on. I picked up the in the PM and to my surprise there was no charge for their work. More

by OBE390 Verified Customer Verified Customer

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I was supposed to meet with someone to go over some of the features of my car but no one saw me. I would like this opportunity at another time. the features of my car but no one saw me. I would like this opportunity at another time. More

by TACO0 Verified Customer Verified Customer

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Joanne is always super nice and great with customer service care. Tech was thorough and polite. service care. Tech was thorough and polite. More

by JRENAYWASH Verified Customer Verified Customer

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Everything was done efficiently and the staff was very friendly and helpful. It was a very pleasant experience to get my car serviced. friendly and helpful. It was a very pleasant experience to get my car serviced. More

by LINDAC.CHAMBERS Verified Customer Verified Customer

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