Jodi Matheson

Received a lease quote from Jodi on a $43K car that would've totaled close to $36K on a lease. She marked up the sticker and rate so much that when I pushed on why, she doubled down and said thats wha would've totaled close to $36K on a lease. She marked up the sticker and rate so much that when I pushed on why, she doubled down and said thats what Hyundai HQ is charging. Hyundai OEM is a customer of mine and when I asked them if this is the case, they told me not only is that not the case but to leave this review as it reflects poorly on the brand. I'd stay away from this dealer and Jodi in particular. There's enough honest dealers out there and it saddens me that people are willing to be that greedy More

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From my first phone call with Jody to driving away in my new car was all pleasant. Hakan my sales rep could not have been a better fit for me. He showed me what I came to see took the car for a ride and yet new car was all pleasant. Hakan my sales rep could not have been a better fit for me. He showed me what I came to see took the car for a ride and yet felt no pressure to buy. I was able to make up my own mind without being sold! The finance manager Laura searched for the best deal on financing with options that worked for my budget. It was emotional for me trading in my Hyundai of 15yrs but looking forward to another 200,00. miles. More

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Car in for software updates promised by 11 no word 1230 call for update services does not take call woman answers pretends to contact service no update software update MAYBE 20 min total car finally ready call for update services does not take call woman answers pretends to contact service no update software update MAYBE 20 min total car finally ready 330 oh so sorry paperwork lost in shuffle this xxxxing place is a xxxxing nightmare stay the xxxx away from this service More

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Piazza Genesis/Hyundai is the most unethical car dealership I have ever worked with in my 58 years. I was hoping to buy a 2023 Genesis GV70, but unfortunately I came across this lying employee by th dealership I have ever worked with in my 58 years. I was hoping to buy a 2023 Genesis GV70, but unfortunately I came across this lying employee by the name of Jodi Matheson. I located a GV70 in-transit to the dealer via the Genesis Concierge service, which was very helpful. Jodi told me (before the car even reached the lot) that the vehicle has a $3,700 upcharge for a “tire/wheel protection package” and a “ceramic coating protection package”; whether I wanted them or not. Anyone knows these are both useless items of no value which they try and gouge their customers for. I said no thanks. Three weeks later this vehicle was still unsold and I contacted another sales rep at Piazza. Unfortunately, Jodi intervened again and this time sent me a quote trying to gouge me a $4,019 upcharge for the same useless tire/rim/ceramic crap. She said this has already been applied to the vehicle, which was a complete lie. I contacted the sales manager who sent me a quote at MSRP. I asked about the useless tire/rim/ceramic crap and he told me, ‘it hasn’t been put on yet, so if you don’t want it, you don’t have to pay for it’. He confirmed that what Jodi had been telling was not true, that she was lying to me; they only sell that useless tire/rim/ceramic crap if the customer wants to pay for it. He then confirmed the car was out for a customer drive that afternoon. He later told me that day the car was sold that afternoon. I contacted Jodi to ask why she told me the useless tire/rim/ceramic crap had to be purchased. She lied to me again when she told me the car was sold 3 days prior; then she just hung up the phone on me, a customer. Piazza needs to fire this Jodi ASAP; she makes this dealership a farce and I recommend to look for another Genesis or Hyundai dealer in the Philly area. More

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Hyundai Piazza was excellent with communication, transparency, and overall customer service from start to finish. The process was very easy and I had a fantastic experience! transparency, and overall customer service from start to finish. The process was very easy and I had a fantastic experience! More

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I bought two cars from them. One is a 2016 Sonata purchased in 2019. The other is a Elantra 2023. One is a 2016 Sonata purchased in 2019. The other is a Elantra 2023. More

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Thank you John for listening to my needs. Helped me change my mind from an accent to a Santa Fe in a beautiful RED. Worth the hour drive and passing 3 other Hyundai dealerships on the way to Helped me change my mind from an accent to a Santa Fe in a beautiful RED. Worth the hour drive and passing 3 other Hyundai dealerships on the way to spend the day with you and the team. More

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My salesman Mohammed was great, friendly, very pleasant and courteous. He answered all my many questions. I enjoyed my visit. Thank you for your help and courteous. He answered all my many questions. I enjoyed my visit. Thank you for your help More

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Great experience from online appt to meeting salesman Kevin to getting the pricing and answering all my questions with truthful answers. could not have been easier or more pleasant. Kevin to getting the pricing and answering all my questions with truthful answers. could not have been easier or more pleasant. More

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Jodi and Kevin were great through the whole process. They took care of everything by email and text, and then after a three hour drive they got me out the door in my new car in less than an hour. took care of everything by email and text, and then after a three hour drive they got me out the door in my new car in less than an hour. More

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