Jodi Matheson | Page 2

On March 30, 2021, from the very first online contact with Jodi, Internet Manager, to viewing the Genesis G90 Ultimate and GS80 with Kevin Penny, Brand Ambassador , to Sam Elters, GM to Kevin Bridgman, F with Jodi, Internet Manager, to viewing the Genesis G90 Ultimate and GS80 with Kevin Penny, Brand Ambassador , to Sam Elters, GM to Kevin Bridgman, Finance Manager, my whole buying experience was fun, stress free and very satisfying. I looked at the cars of choice, made my selection, got pricing, trade-in and financing terms “the Deal” without agita, anger, disappointment or breach of trust and drove home in my beautiful new 2021 G90 large luxury sedan with the 5.0 V8 and AWD, all on the same visit/same day. Please patronize this dealership and it’s team. They truly deserve it! It was a five-star experience from very first contact to driving the car home. I’d be very happy to speak with anyone in more detail about my experience...be it a potential customer, rating agency, Piazza senior management, or the Hyundai/Genesis family. I am a “tough customer” and was blown away.🤓 And while it was painful to say goodbye to my Cadillac Escalade ESV, I am thrilled with my choice and new Genesis G90. I had an Audi A8L from 2012 - 2016 and feel equally excited and proud in this beautiful luxury sedan. They deserve your business and anyone you know wanting the best car buying experience possible! Sincerely, Jim Baum 04/01/21 More

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I love my new car. Worth the drive to Piazza Hyundai of West Chester. Jodi was so helpful and had most of the work done before I even stepped foot into the door. She went over everything with me and got me West Chester. Jodi was so helpful and had most of the work done before I even stepped foot into the door. She went over everything with me and got me approved and ready before I drove there, which was beyond helpful considering I’m over an hour drive. The process was fast and easy. When I did step foot inside Kevin was amazing. He really knows his stuff. He went over everything with me inside the car and even under the hood. He was friendly and not at all pushy. Best experience buying a car and will definitely make the drive to buy from Kevin again in the future. More

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Kevin Penny was great, we quickly got to an equitable deal and drove out with a new Genesis G70 in a matter of hours. The usual cumbersome finance process went extremely well and quickly deal and drove out with a new Genesis G70 in a matter of hours. The usual cumbersome finance process went extremely well and quickly More

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Everyone was very nice, thorough, and friendly. It was a pleasure to work with piazza Hyundai of west Chester. I’m very pleased with my purchase! pleasure to work with piazza Hyundai of west Chester. I’m very pleased with my purchase! More

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Great customer service. The team members I worked with were very friendly and extremely helpful. Jodi and Kevin both went above and beyond to deliver exactly what I wanted and then some. were very friendly and extremely helpful. Jodi and Kevin both went above and beyond to deliver exactly what I wanted and then some. More

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From start to finish my experience was beyond amazing. Both Jodi and Kevin were amazing. I was unsure of exactly what I wanted, I had a used suv in mind and left with a brand new sonata. The care, experti Both Jodi and Kevin were amazing. I was unsure of exactly what I wanted, I had a used suv in mind and left with a brand new sonata. The care, expertise, and knowledge of the entire staff was amazing . The service department handled my issue with my old vehicle with care and understanding making it so I wanted to purchase my car no where but piazza. Laura explained the different options of warranties and added protection with such skill and helped me make the best choices for my lifestyle. I have purchased a few cars in my time but this experience was the best hands down. Thank you to each member of staff that I encountered as you all played a part in my choice of purchasing the other piazza More

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Buying my new Kona from Piazza Hyundai was a pleasure from beginning to end. The deal, signing papers was the briefest I’ve ever experienced. Chris and Jodi were professional,yet friendly. The credit man from beginning to end. The deal, signing papers was the briefest I’ve ever experienced. Chris and Jodi were professional,yet friendly. The credit manager had all paper work ready to be signed. I will recommend all of you to my friends in Garnet Valley. Buying a car used to be a day long ordeal, not here! More

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Chris Schechterly and the entire team (Especially Jodi, Ron and the manager Sam) at Hyundai made my car buying experience easy and painless. They answered all of my questions and made it comfortable. I can Ron and the manager Sam) at Hyundai made my car buying experience easy and painless. They answered all of my questions and made it comfortable. I can’t say enough good things about this team. More

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Great buying experience. Attentive and helpful without being pushy. Knowledgeable staff that made the process easy to navigate. I’d recommend this team to anyone looking to buy a Hyundai. being pushy. Knowledgeable staff that made the process easy to navigate. I’d recommend this team to anyone looking to buy a Hyundai. More

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Buying a car during the Wuhan virus We just leased a new 2020 Hyundai Palisade from Piazza Hyundai of West Chester. The experience was the best we have had leasing a vehicle. In spite o We just leased a new 2020 Hyundai Palisade from Piazza Hyundai of West Chester. The experience was the best we have had leasing a vehicle. In spite of the restrictions placed on businesses by the government, the staff at Piazza Hyundai were easy to deal with and very accommodating throughout the whole process. John McDonnell, our salesman, worked very hard to earn our business answering our questions and reviewing many different alternatives until we decided on the final choice of vehicles. All the while, Sam Ehlers, general manager, was there to assist John and us with details about the car and deal. Additionally, Sam stood behind the 3 day exchange program after we had driven the car home and were not completely satisfied with its performance - we were able to return it the next next for another car. This was the epitome of service and attention to customer satisfaction. I highly recommend Sam and his team. I will buy another car from him in the future. I trust his integrity and the honesty of the dealership. Finally a last word about the good work of Jodi and Laura. More

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