Jody Cruce | Page 32

Thomas Pappas is the best service man ever. Anywhere. Thomas is always smiling and making you feel welcomed. He always remembers my name when I walk in the door. It makes me happy to talk to him. Thomas is always smiling and making you feel welcomed. He always remembers my name when I walk in the door. It makes me happy to talk to him. More

by jacapejr Verified Customer Verified Customer

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Best Service, Nicest People Dealing with the Palmer Dodge team is always such a pleasure! They are friendly, upbeat and professional and always willing to help! I would highly re Dealing with the Palmer Dodge team is always such a pleasure! They are friendly, upbeat and professional and always willing to help! I would highly recommend this dealership for both service and new sales! More

by Mandy Verified Customer Verified Customer

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Listened to what we needed and didn't push something else My daughter needed a reliable affordable car to drive back and forth to college. They worked with us only in what we needed. They didn't push us in bu My daughter needed a reliable affordable car to drive back and forth to college. They worked with us only in what we needed. They didn't push us in buying something we couldn't afford. Very friendly, upfront and honest in all areas of my daughter's first buying experience of a car. More

by JGARNER0223 Verified Customer Verified Customer

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Service good Service department was Very fast and efficient. Had a good experience overall. Kyler is great and very knowledgeable. Will recommend service here for Service department was Very fast and efficient. Had a good experience overall. Kyler is great and very knowledgeable. Will recommend service here for other Jeep owners. More

by sr02177 Verified Customer Verified Customer

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A+ as always! Always s pleasure dealing with your service department. Appointments are easy to make, service is excellent and follow up is on point. Wish every serv Always s pleasure dealing with your service department. Appointments are easy to make, service is excellent and follow up is on point. Wish every service department acted as you do. More

by staiti1 Verified Customer Verified Customer

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Nice people, nice place and fast service. Bought my new truck here, and always come back for little services like oil change (cheaper and better than any other place). I’m Very satisfied. Bought my new truck here, and always come back for little services like oil change (cheaper and better than any other place). I’m Very satisfied. More

by NANDOEUA Verified Customer Verified Customer

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Always Satisfied My experience at Palmer Dodge has always been great! From when I purchased the Jeep in 2014 and every service visit I’ve had there! My experience at Palmer Dodge has always been great! From when I purchased the Jeep in 2014 and every service visit I’ve had there! More

by verdiagamble Verified Customer Verified Customer

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Awesome experience From the moment I walked on the lot, I was met with courtesy and offers of help. Tony White was my salesman and took time with my questions and was e From the moment I walked on the lot, I was met with courtesy and offers of help. Tony White was my salesman and took time with my questions and was eager to make my purchase a great experience. I also met with Jody and thanked him for appraising my car with a good figure. Richard the finance manager was super. He went above and beyond in helping me get the best deal possible. More

by barbara ann Verified Customer Verified Customer

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my new purchase I LIKE MY TRUCK , IT WAS A GREAT EXPERIENCE.I WOULD DO IT AGAIN, IF I HAD ENOUGH MONEY. BUT I DON'T SO THERE. I LIKE MY TRUCK , IT WAS A GREAT EXPERIENCE.I WOULD DO IT AGAIN, IF I HAD ENOUGH MONEY. BUT I DON'T SO THERE. More

by RNOLL8880 Verified Customer Verified Customer

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2019 Dodge Ram Rebel I’ve been by trucks here for a very long time. In March of this year I purchased a new truck. After the first few days of ownership I had to come back I’ve been by trucks here for a very long time. In March of this year I purchased a new truck. After the first few days of ownership I had to come back because the apple car play and radio was not working. They said was a issue with the software and were going to order a new radio. After two weeks went by I called and the advisor said to come in as the radio arrived. I went as requested. As I’m talking to him, he realizes that they ordered the wrong radio for my truck. From there they were going to order a second. After almost a month going by the radio that sill has not been replaced is now causing the heated seats to come on, on their own when it’s 95 degrees, to the point of not turning off, burning my legs and behind. A towel helped out a lot. Next the air conditioning worked only when it wanted to and thirdly the odometer is jumping mileage. Meaning I drive twenty miles and it jumped up 500 miles. Finally the advisors answers my call(s) and says to take pics of the odometer, which I do showing one day at 500 miles and the next at 1500 miles. At this point they not my advisor says to bring it in. I get there and the second radio is still wrong and they issue me a Jeep Wrangler to drive while my truck is there. Now it’s been another two weeks without my truck. While the wrangler is nice and all it’s not my truck. I’m in the landscape industry and not having my truck is very troublesome. I’ve had to rent a truck to the current amount of $600.00. I hope to get my “fixed” truck back before much longer. Reimbursement for a rental truck or a new truck without issues. Phillip More

by pjhexec Verified Customer Verified Customer

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