Jody Cruce | Page 31

Best team there is! Love the team at Palmer Dodge. Have been going there for years. Was in and out of service in a reasonable time just like they promised. Love the team at Palmer Dodge. Have been going there for years. Was in and out of service in a reasonable time just like they promised. More

by angelarwingard Verified Customer Verified Customer

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new purchase I purchased a rubicon from Palmer and had a great experience with Jay (Salesman) and also spoke with the owner of the dealership. They were both grea I purchased a rubicon from Palmer and had a great experience with Jay (Salesman) and also spoke with the owner of the dealership. They were both great and easy to work with. I would recommend Palmer if you are looking for a new jeep. More

by BILLROWSE Verified Customer Verified Customer

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Rubicon Purchased a new rubicon. Will buy future vehicles from them. Everyone was pleasant to deal with. Thanks Jay, Jody and Chris for everything to mak Purchased a new rubicon. Will buy future vehicles from them. Everyone was pleasant to deal with. Thanks Jay, Jody and Chris for everything to make the transaction as easy as possible. More

by JHOLLC Verified Customer Verified Customer

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Best experience ever at a dealership! Jody and Dan were awesome in getting us into a new vehicle. I highly recommend them if you are looking for new or used vehicle. Jody and Dan were awesome in getting us into a new vehicle. I highly recommend them if you are looking for new or used vehicle. More

by taylor.jozwiak Verified Customer Verified Customer

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Fantastic Service Hiram Morales-Baez Is the best service Advisor we have ever worked with. At Palmer Dodge Chrysler Jeep Ram They treat you like Family! Best Automob Hiram Morales-Baez Is the best service Advisor we have ever worked with. At Palmer Dodge Chrysler Jeep Ram They treat you like Family! Best Automobile Dealership l have ever bought a vehicle from and love their fantastic service 😀 More

by kjmelton Verified Customer Verified Customer

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Service 9.18.2019 My experience at Palmer Dodge Chrysler Jeep Ram on 9.18.2019 (drop off day) (Pick-up 9.23.2019) was very poor. Service Manager was not helpful or pro My experience at Palmer Dodge Chrysler Jeep Ram on 9.18.2019 (drop off day) (Pick-up 9.23.2019) was very poor. Service Manager was not helpful or professional. I brought my Ram for service (under warranty) there was a discrepancy on a "shop fee" and I was unable to get the service manager to return my call. I came to pick up my truck and the service manager didn't even acknowledge me or attempt to see what the issue was. It was not a great experience. I also told the service advisor that my truck had a vibration at 80MPH. He recommended a road force balance (that I already had done). The odd thing was that he stated they only drove the truck at 70MPH but I advised that the vibration was at 80MPH. So how can you recommend something but you didn't even get the truck up to the 80MPH to see the actual problem. It just feels like they recommend services to get money without verifying the problem. Then the funny thing is they recommended replacement of a brake light for 35.00 and wiper blades for 40 dollars however, couldn't even explain to me the issue on the vibration at 80MPH. The only professional thing about my experience was the young lady in charge of loaner cars. She was polite and professional however, the service department staff was not to be desired. I did speak to the VP after my experience. He stated he would look into it and call me back of course I never got a call back. Thanks, More

by mrqjones Verified Customer Verified Customer

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Best place in town! Been doing business here for 18 years. Quality in every department. Thomas Pappas is the best when it comes to service hands down. Gabriel and Mopar M Been doing business here for 18 years. Quality in every department. Thomas Pappas is the best when it comes to service hands down. Gabriel and Mopar Matt in sales are the only people I will deal with. Jody runs a tight ship and won't ever go anywhere else to purchase or service my cars More

by tsyacoub Verified Customer Verified Customer

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Good experience - better than I expected. With a busy schedule, I try to stay away from dealerships b/c of the high pressure tactics and transient sales staff that have no interest in the cust With a busy schedule, I try to stay away from dealerships b/c of the high pressure tactics and transient sales staff that have no interest in the customer. Had a pleasant experience at Palmer. Jody, Nick, Chris & Brandon were all top notch and I will deal with them again. More

by MARSHALLMYERS Verified Customer Verified Customer

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Excellent Service I always enjoy coming for service, everyone is super friendly from arrival until my departure. My car runs as smooth as ever! Highly recommend Palmer I always enjoy coming for service, everyone is super friendly from arrival until my departure. My car runs as smooth as ever! Highly recommend Palmer Dodge. I fee like all employees know me as family. More

by swiftchampion Verified Customer Verified Customer

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Long time customer I've been coming here for 15 years and there is a reason why. Exceptional service and exceptional people. Thomas Pappas has always kept the customers I've been coming here for 15 years and there is a reason why. Exceptional service and exceptional people. Thomas Pappas has always kept the customers best interest in mind. Thank you for bringing him on to your team! More

by tsyacoub Verified Customer Verified Customer

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