Jody Gauthier

Every one at the dealership very professional Jody was very helpful plus the Service Manager always helpful took care of my wife Prius C I also used parts department great service. Keep it up Thanks very helpful plus the Service Manager always helpful took care of my wife Prius C I also used parts department great service. Keep it up Thanks More

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I cannot thank everyone at the dealership enough for their help! Jody was amazing, so helpful, kind. I was worried that we would not be able to get home last Friday but she fit us in, found the tire we their help! Jody was amazing, so helpful, kind. I was worried that we would not be able to get home last Friday but she fit us in, found the tire we needed and got us back on the road in no time! More

by cbyers Verified Customer Verified Customer

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It took over 2 hours for a tire rotation and car inspection which is ridiculous. It inspection which is ridiculous. It More

by LMWWOODS Verified Customer Verified Customer

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Excellent service , fast and great customer service. . I always helped me when I needed when I go change my oil . . I always helped me when I needed when I go change my oil . More

by EMILEINE1 Verified Customer Verified Customer

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My vehicle took too long for service because of a mistake made by a mechanic. I was told 1 & a half hours & it took 3. They did discount my bill but the time is why I am reluctant to come in more often. Even made by a mechanic. I was told 1 & a half hours & it took 3. They did discount my bill but the time is why I am reluctant to come in more often. Even when it was not busy, it takes too long for basic service. More

by JROSE.GLAUSER Verified Customer Verified Customer

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This dealer is extraordinary. Their staff works very well coordinated with the clients. I like this work system because it is at the forefront with clients in general. Their staff works very well coordinated with the clients. I like this work system because it is at the forefront with clients in general. More

by JCESARS066 Verified Customer Verified Customer

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They were busy and I did have to wait but they apologized and thanked me for my patience. They were clear and direct in our conversations and thanked me for my patience. They were clear and direct in our conversations More

by MMAIDER Verified Customer Verified Customer

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They let me come all the way from auburn and take off of work to get a detail but somehow someone changed appointment and didnt notify me ill never do business with you guys again work to get a detail but somehow someone changed appointment and didnt notify me ill never do business with you guys again More

by V062386 Verified Customer Verified Customer

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At first things went well, there was clear communication. My car was picked up on time and delivered back on time. I wasn't told when my car would be dropped off. I tried calling but my calls went to voicema My car was picked up on time and delivered back on time. I wasn't told when my car would be dropped off. I tried calling but my calls went to voicemail. This happened about 3 times. I called Toyota again, was told that she would call Jody and then call me back. She never called me back. You can understand my frustration here. You have my car and are not telling me when I will get it back. You say you will call me back, but you aren't. I shouldn't have to call 8 times to hear this information. God awful communication. More

by SREETEJAP27 Verified Customer Verified Customer

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Greatly accommodating My experience was good. The team was very accommodating l, especially on offering a shuttle service as to not negatively affect my ability to work The team was very accommodating l, especially on offering a shuttle service as to not negatively affect my ability to work More

by DIANNA.M.STUZHUK Verified Customer Verified Customer

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