Jody Gauthier

Jody was professional and explained what was needed and what was done to the car during service. Good experience overall. what was done to the car during service. Good experience overall. More

by ARYAMOHAINKA Verified Customer Verified Customer

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Excellent costumer service I’m very happy with the product. The places is very clean product. The places is very clean More

by CRISTIANFOREROCALLE Verified Customer Verified Customer

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Jody Gauthier guided me through an extraordinarily difficult set of circumstances and facts following a car failure 300 mi from home. She knowledgeably explained what was happening, what my options we difficult set of circumstances and facts following a car failure 300 mi from home. She knowledgeably explained what was happening, what my options were, and what was going to happen next. She helped me not only understand what had likely happened to my car, but also the possibilities with the warranty from the used car dealer where I had purchased it. She even knew alternatives to having it towed. Most importantly, I felt throughout a very long day that I had someone on my side who was working towards the best solution for me. Her interactions with and reports back from the Prius specialist who was diagnosing the problem gave me confidence in the rest of the service and repair team as well. My only regret is that Westboro Toyota, and especially Jody Gauthier, are located 300 mi from where I live. More

by alyscott Verified Customer Verified Customer

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Jody is really very nice. This is the first time II got a detailed report of what should be done. She is very pleasant. This time I waited for the service. Regarding the dea This is the first time II got a detailed report of what should be done. She is very pleasant. This time I waited for the service. Regarding the dealership itself. I have a mixed feeling. Sometimes u have to wait a lot for getting the ride back to work. Getting back to the dealership is even worse. Last time I had to take the uber to the dealership to pickup the car. More

by SHAILESH_DURGAPAL Verified Customer Verified Customer

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Excellent service, very fast, 1000 points 🫡👍 I recommend it, if you haven't been, you should go, they are the best in the state. recommend it, if you haven't been, you should go, they are the best in the state. More

by MARCELOUSA20 Verified Customer Verified Customer

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Great service on both our cars yesterday. Got to see our sales guy Leo too. Got to see our sales guy Leo too. More

by ONEILSDCB Verified Customer Verified Customer

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My experience with westboro toyota was flawless. The process was quick and efficient. Jody was very personable and helpful. Very happy with my experience The process was quick and efficient. Jody was very personable and helpful. Very happy with my experience More

by MLINGLEY33 Verified Customer Verified Customer

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They take me right on time and are always cognizant of the time a cost. I feel that they find ways to save me money rather than charging more. The service reps are always nice, courteous and professional. the time a cost. I feel that they find ways to save me money rather than charging more. The service reps are always nice, courteous and professional. Truly like doing business with this dealership. More

by MTLINDGREN61 Verified Customer Verified Customer

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Worst experience ever. I stand in front of my car for 15 mins to wait for a representative. More than that, the simple tire rotation spent over 3 hours to finish. Because t I stand in front of my car for 15 mins to wait for a representative. More than that, the simple tire rotation spent over 3 hours to finish. Because the representative just left and had her lunch without telling anyone. I found another person to help check the car out. More

by FATE6396 Verified Customer Verified Customer

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Service employees charged me more for wipers even though they were on sale. Waited a long time before a service rep came to speak to me when I pulled in. I was just ignored. Will not be coming back. Id rath they were on sale. Waited a long time before a service rep came to speak to me when I pulled in. I was just ignored. Will not be coming back. Id rather drive to Auburn Toyota which is much further from me then return here. More

by RICHARD.CLAROS Verified Customer Verified Customer

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