Jody Smith
Jody Smith at Long Cadillac

Jody Smith

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

Contact Me
4.8
72 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

12 yrs, 2 mos

Specialties & Trainings

Bachelor of technology in Automotive

4.8

72 Reviews

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72 Reviews of Jody Smith

October 18, 2025

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Employee Rating

Worth the drive for better service the service team is much better than Diamond Cadillac. I couldn’t even get a loaner for my brand new Escalade IQ that had a warranty issue from Diamond. Thanks for makin More

by PLECHIARA
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Recommend Dealer
Yes

October 16, 2025

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Brian and Andrew are always there to help Me out They always offer a loner vehicle if they believe it will take some time to resolve the issue Great service team!! More

by mark.fontaine
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Recommend Dealer
Yes

October 13, 2025

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The service is outstanding. The do everything that needs to be done. I would recommend them to all my friends! More

by ppietro
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Recommend Dealer
Yes

October 10, 2025

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Hello ! I purchased a used Cadillac srx SUV , it was in great condition as stated by Hank ' my salesperson , who is a professional ! I'm very satisfied with More

by cmcorbo61
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Recommend Dealer
Yes

October 04, 2025

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I bought my car there. Sales department is great service the vehicle their service is great. More

by RAM53
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Recommend Dealer
Yes

October 03, 2025

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I have always had good service since the purchase of my car. Keep up the good work More

by Lucy lowre
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker

September 12, 2025

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I was given excellent help understanding the many features of my car. My husband bought me this car just before he got sick and understanding how everything works has been a challenge but your servic More

by mcbouvier
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Recommend Dealer
Yes

September 10, 2025

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I have been a Long Cadillac customer for over 10+ years and they have consistently met my needs. Always professional, courteous and knowledgeable. I rate their Customer Service at the top of my list at Lon More

by CAROL.SCHWAB
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Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox , Andrew

September 07, 2025

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Great dealership. Never felt pressured. All 3 times I have been we always have worked things out Daryll is outstanding understanding what I want and finds a vehicle More

by DRGJR61
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Recommend Dealer
Yes

July 27, 2025

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Friendly and competent service. Reasonable pricing. Turn around. What more is there to say for a satisfied customer ? More

by martinpadley
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Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Bob Morse

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