Jody Smith
Jody Smith at Long Cadillac

Jody Smith

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

Contact Me
4.8
76 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

12 yrs, 4 mos

Specialties & Trainings

Bachelor of technology in Automotive

4.8

76 Reviews

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76 Reviews of Jody Smith

December 26, 2025

Dealership Rating
Employee Rating

Pleasant,new what he was doing,made sure we were keep up to date.WAS CONCERNED ABOUT US. More

by RBCHLER
Service Price Transparency
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Recommend Dealer
Yes

December 14, 2025

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Best dealership which is why we remain loyal. Service department is consistently awesome. Always satisfied. More

by Petal
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Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox

November 25, 2025

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Long Cadillac service is awesome… start to finish, car was ready, clean and shiny on time! Great staff More

by steveherweck
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Recommend Dealer
Yes

November 06, 2025

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Very accommodating. Service always does a great job providing me with loaner car if necessary. Sales goes above and beyond answering my questions and reaching out to m More

by MSAWYER486
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Service Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker, Tohm Palaima, Brian Wilcox , Daryl in sales

October 18, 2025

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Worth the drive for better service the service team is much better than Diamond Cadillac. I couldn’t even get a loaner for my brand new Escalade IQ that had a warranty issue from Diamond. Thanks for makin More

by PLECHIARA
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Recommend Dealer
Yes

October 16, 2025

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Brian and Andrew are always there to help Me out They always offer a loner vehicle if they believe it will take some time to resolve the issue Great service team!! More

by mark.fontaine
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Recommend Dealer
Yes

October 13, 2025

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The service is outstanding. The do everything that needs to be done. I would recommend them to all my friends! More

by ppietro
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Recommend Dealer
Yes

October 10, 2025

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Hello ! I purchased a used Cadillac srx SUV , it was in great condition as stated by Hank ' my salesperson , who is a professional ! I'm very satisfied with More

by cmcorbo61
Service Price Transparency
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Recommend Dealer
Yes

October 04, 2025

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I bought my car there. Sales department is great service the vehicle their service is great. More

by RAM53
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Recommend Dealer
Yes

October 03, 2025

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I have always had good service since the purchase of my car. Keep up the good work More

by Lucy lowre
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker

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