Jody Smith | Page 4

Jody Smith, Service Advisor has been working with me to isolate a problem with my radio intermittently rebooting. The problem is not corrected yet and will likely need to be escalated to Cadillac Engineeri isolate a problem with my radio intermittently rebooting. The problem is not corrected yet and will likely need to be escalated to Cadillac Engineering. More

by PMROSBOROUGH Verified Customer Verified Customer

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They kept me informed about the timing of the service theoufhr the tile I was there. theoufhr the tile I was there. More

by thinkgreen87 Verified Customer Verified Customer

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I would recommend this dealership, the service, and the sales personnel were professional, polite, and very nice to work with for both purchase, and then sale of the vehicle. sales personnel were professional, polite, and very nice to work with for both purchase, and then sale of the vehicle. More

by E. Pellegrino Verified Customer Verified Customer

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This is my 5th Escalade from long Cadillac …. I love the dealership the people and the service !! I love the dealership the people and the service !! More

by COLINLAKE11 Verified Customer Verified Customer

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They alwayd delivered my car on time they also supply to and fom delivery service. and fom delivery service. More

by RONBERAN Verified Customer Verified Customer

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I have been a loyal customer of Long Cadillac since it was in Framingham. The entire staff has been professional and accommodating. I will continue to do business and promote the excellence to friends and was in Framingham. The entire staff has been professional and accommodating. I will continue to do business and promote the excellence to friends and family. More

by FERGUSRW Verified Customer Verified Customer

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Brian is Awesome! Thanks for answering all my silly questions! When things don't work right due mostly to user error! Thanks for answering all my silly questions! When things don't work right due mostly to user error! More

by MARGARETCMC Verified Customer Verified Customer

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They are always great at Long Cadillac! This is why I always go back to them. This is why I always go back to them. More

by KDEMICHELE1 Verified Customer Verified Customer

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I always have a positive experience at Long Cadillac! Their service advisors and entire staff are professional and knowledgeable. Their service advisors and entire staff are professional and knowledgeable. More

by cjiannelli Verified Customer Verified Customer

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I recently had an issue with my vehicle’s oil pan that was damaged at a local mechanic, so I decided to bring it to this Longs service department for repairs. From start to finish, the experience was outs was damaged at a local mechanic, so I decided to bring it to this Longs service department for repairs. From start to finish, the experience was outstanding. The service team was professional, courteous, and efficient in diagnosing the problem. They explained the situation clearly, including what needed to be done to properly repair the oil pan. What impressed me the most was their attention to detail and the quality of the repair work. The oil pan was thoroughly fixed, and I haven't experienced any issues since. The dealership’s service department kept me updated throughout the process. I felt reassured knowing my car was in the hands of a reputable team that takes pride in their work. Overall, I’m extremely satisfied with the service and would highly recommend this dealership’s service department for any repairs. More

by 93levy-logical Verified Customer Verified Customer

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