Jody Smith
Jody Smith at Long Cadillac

Jody Smith | Page 9

Service Advisor

Long Cadillac

218 Turnpike Rd. (Rt. 9)
Southborough, MA 01772

Contact Me
4.8
86 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

13 yrs, 3 mos

Specialties & Trainings

Bachelor of technology in Automotive

4.8

86 Reviews

Write a Review

86 Reviews of Jody Smith

May 01, 2024

Dealership Rating
Employee Rating

Excellent communication, great service. Jody explained everything to me, and the gentleman were also very nice when I picked up my car. More

by dlizotte2319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 30, 2024

Dealership Rating
Employee Rating

The service department is excellent. A no pressure atmosphere and the staff is very professional and the price of the service is very competitive. Bring the vehicle for service you are v More

by sfs14
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

April 21, 2024

Dealership Rating
Employee Rating

They don’t have experts to fix few issues! I spent thousands (1000s) of dollars to fix an issue. I was given back the car saying they can’t fix it!!!! Had to leave the car for months. I g More

by Bala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andrew Parker

Apr 23, 2024

Long Cadillac responded

Unfortunately, based on the order in which the information was provided to us, the most complex repairs were presented after all of the other work was completed. We assisted in every way possible from providing a new service loaner, scheduling a field service engineer from Cadillac and a discount from the quoted price. I wish we knew about the last concern at the beginning of your visit, as different decisions could have been made. We are happy to work with you to resolve any current or future concerns.

April 19, 2024

Dealership Rating
Employee Rating

Long Cadillac is a great place to have your car serviced. Very friendly and knowledgeable employees. More

by MMAZUROSKI
Recommend Dealer
Yes

Other Employees Tagged: Brian Wilcox, Bob Morse

April 17, 2024

Dealership Rating
Employee Rating

Great customer service! They make the purchase very easy and seamless. Sales staff is great More

by MARK@MMTRANSPORT.COM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Mazurek, Brian Wilcox

April 07, 2024

Dealership Rating
Employee Rating

Andrew and Jodie are the best. They went above and beyond for me. I will never go anywhere else. More

by Mark Flynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Parker

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