Joe Becchina

Great people and service! I had worked with another dealership on another truck before I came to Molle and all they were concerned with was money. From my first email all they wanted was a deposit on dealership on another truck before I came to Molle and all they were concerned with was money. From my first email all they wanted was a deposit on the truck I hadn't even test drove yet. During my initial and follow up visits, the sales people here never badgered me about putting money down or running my credit as soon as I walked on the lot. They listened to what I had to say to them and my financial situation. From there they were willing to talk on the phone to the financial institutions and get me the financing that worked for me. Overall they were fantastic, very personable and willing to listen, and not over-bearing at all. I would definitely recommend going to this dealership and I hope to continue working with them in the future! More

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We had a great experience buying our 2012 Chevy Traverse. Josh was very friendly, knowledgeable, and professional from start to finish. He worked with us assessing the trade in value of our previous vehicle Josh was very friendly, knowledgeable, and professional from start to finish. He worked with us assessing the trade in value of our previous vehicle, then as we test drove both the Equinox and Traverse - assisting us in narrowing down which one option was the best fit for our family. Joe handled all the financial paperwork in an efficient and helpful manner. They both answered all our questions. The customer service hasn't ended since we bought the Traverse - we've had follow up contacts and know that we can call them at with any questions that may come up. We've used Molle's service department for many years with our other vehicles and have always been happy with the quality of service as well. We will continue to have our vehicles serviced at Molle and would recommend them to anyone. More

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We have driven GMC / Chevy products for over 25 years; we had Chevy Truck that was 2 years old, when we had decided to trade it in we went to the dealer we had always used. We felt this time, they were not had Chevy Truck that was 2 years old, when we had decided to trade it in we went to the dealer we had always used. We felt this time, they were not willing to work with us so we decided to go somewhere else. We had even talked about going with a different brand of vehicle; we just could not do that; we decided to go to MOlle after I had looked online at several different dealerships. I emailed on a Sunday evening, Monday afternoon we had received an email and phone call from Jimmy Foley; we were at the dealership by 5:15 pm and by 8:30 pm that same night we were home with our new vehicle. We love our Equinox and we were extremely impressed with Molle Chevrolet in Blue Springs. Jimmy Foley was so helpful and willing to listen to what we wanted and we enjoyed visiting with Joe Becchina while signing the paperwork. Loved the experience and will tell and have told our family and friends. Thank you Jimmy Foley. More

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I came in just looking for prices, but had in my mind to buy a truck. The thing that I enjoyed the most was they were always looking for the best deal to give me without pushing to hard to buy a car. Excell buy a truck. The thing that I enjoyed the most was they were always looking for the best deal to give me without pushing to hard to buy a car. Excellent service, best that I have had in a long time. I was so pleased that I decided I couldn't turn them down. I would send anyone looking for car in there direction. More

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Jimmy Foley worked diligently to locate a vehicle with the options that were important to me. He was friendly and never pressured me into making a decision to purchase. Today, with prices being high an the options that were important to me. He was friendly and never pressured me into making a decision to purchase. Today, with prices being high and the economyntight, purchasing a vehicle was a big decision for my family. Jimmy made it a pleasant experience. More

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Salesman Great. Dealing with Finance department was not good. I was very disappointed in how I was treated as a customer. The finance manager was not prepared when he called me. "I was told I was to call good. I was very disappointed in how I was treated as a customer. The finance manager was not prepared when he called me. "I was told I was to call you", were his first words and it went downhill from there. I was to have received a call the day before, but since I did not receive the call to tell me of the available financing (expecting good rates with my credit), I called my salesperson, who then asked the finance manager to call me. I then proceeded to tell the finance manager that I was expecting finance information. He only gave me the 2 normal rates. When I asked if that was all, he asked me what I had in mind. Really?? My expectation was that I would be given the best interest rates possible. Was the expectation not correct as a customer? I told him the interest rate that I had quickly looked at on the internet and the response I got was, "I think the bank will match that. I will call them now and if you don't hear back from me, just assume that is what you can get". Really?? In other words, if a customer is to get financing through the dealership, customer beware that they do not have your best interest and service in mind. That is the message I got. Needless to say that I was pretty angry with the customer service/relation with the finance manager and obviously decided that financing would not occur through Molle since I was doing all of the leg-work on interest rates myself. To further add insult to this customer relationship, this same person was the person we dealt with when coming in to purchase the vehicle. When he was introduced to us, he was told he had talked to me on the phone. His response, "I am glad we talked". Really?? He said that, but didn't remember our conversation until a minute later, when you could see the light bulb come on in his mind. The whole experience in the office with him was a cold and impersonal as it was on the phone. He never offered to shake our hands and was very distant, which is probably for the best as it would not have been sincere. At least there was no pretence there. The reason it has taken a couple of weeks to write this review is because I wanted to have time to reflect and make this a "good review" of the events and not be clouded by anger. While this email is under my husband's email, I am the one that dealt with the finance aspect. I do want to say that I do not feel that the finance manager dealt with me this way because I was female. Even in my husband's presence in the office, he did not extend any customer relations to him either. What I hope comes from this, is that someone will determine if this is just the finance manager's nature or if maybe he is overwhelmed by his job and needs relief so that he can provide more cordial and better customer service. This review is written so that the company can help to make the finance aspect for the customer more satisfying. Thanks for reading this. This was meant to be helpful and not hurtful. Marla Childers More

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