Joe Bednarek | Page 8

Great Place to Purchase A Car My husband saw a car online at Grand Subaru, He sent a e mail to see if the vehicle was still available. Got a response within minutes by salesman Ma My husband saw a car online at Grand Subaru, He sent a e mail to see if the vehicle was still available. Got a response within minutes by salesman Mark Hoen. Called Mark back on our way to the dealership, he had the car we were interested in parked in the first spot right by their front door waiting for us to test drive. He also pulled 2 other cars in front that my husband was interested in. No pressure took our time went for a test drive came back and made the deal. No hassle. Mark explained everything filled out the paperwork and it was on. Seen Al in finance was exceptional, explained everything answered all our questions. Exceptional customer service. Introduced us to Joe in service, meet and greet was very nice. All made the day so easy. Would recommend and buy a car from this dealership in a heartbeat. Hopefully the service dept is as good as the rest of the employees. More

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Nicole Iacullo Nicolle was no nonsense, thorough, and courteous. 2 hours from start to finish which included a thorough overview of the new car. I have recommended h Nicolle was no nonsense, thorough, and courteous. 2 hours from start to finish which included a thorough overview of the new car. I have recommended her and Grand Subaru on Facebook. They were worth the trip from Chicago. More

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Auto Purchase and Service I just purchased a new 2016 Forester from Grand Subaru and had a really good experience working with Sandy Cuttone. I usually do not like the process I just purchased a new 2016 Forester from Grand Subaru and had a really good experience working with Sandy Cuttone. I usually do not like the process of buying a new car, but Sandy was straight forward and we worked out a fair deal. There was none of that icky car salesman pressure feeling. I have been taking my 2006 Forester to Grand Subaru for service since I purchased it. Joe Bednarek in service has been terrific in helping me keep it running (over 211,000 miles) while not breaking the bank. That car has been so reliable! That is why my new car purchase is also a Forester. More

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New forrester I have been a customer since the inception of Grand Subaru. I am on my 3rd Forester!!!!!,I feel that I was always listened to and HEARD. This purchase I have been a customer since the inception of Grand Subaru. I am on my 3rd Forester!!!!!,I feel that I was always listened to and HEARD. This purchase was handled easily by Chiis, I had Joe give up his office, internet issues in the temp. offices , and had a conversation with Mike all approachable and just NICE people. I bring my visit 1st to Grand because of my experiences in service with Joe and Occasionally Anthony, reasonable and again ,my perception is that they LISTEN to their customers. Thanks More

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New car purchase We have had a 2004 Subaru Forester since it was new, purchased before Grand Subaru opened in Bensenville. When Grand opened I started going there for We have had a 2004 Subaru Forester since it was new, purchased before Grand Subaru opened in Bensenville. When Grand opened I started going there for service, since we used to live in Elmhurst and still are in that area often. We live about 15 miles west. I met Joe Bednarek when I was a counselor at College of DuPage--a very nice and helpful young man. He has been my service contact for several years. I trust Joe to give me a fair deal, good service, and no unnecessary charges. When we were ready for another car (kept the Forester, traded in a Honda) I asked Joe to recommend a sales person. We met with Chris Czaja; very personable, straight forward, recognized our needs, did not rush us, was not pushy. We trusted him to give us the best "deal." Chris took time with us to be sure we understood everything. We did not even visit another Subaru dealer. We knew what we wanted before we went in to see Chris. Thanks for a good experience. More

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The people at Grand Chris Czaja at Grand Subaru was a true sales professional. As a long time service customer, I have always felt Grand Subaru had great people wor Chris Czaja at Grand Subaru was a true sales professional. As a long time service customer, I have always felt Grand Subaru had great people working in every department. When it came time to find a car for my father I did not hesitate to go with Grand Subaru. Joe in service has earned my trust for over a decade because of honest pricing and excellent work. Chris was the salesmen that I wanted to work with because of his willingness to engage in car talk even though he knew I was just waiting for service. Chris is honest and warm and made my father and I totally relaxed with the entire car buying experience. He is driven to make customers happy and it showed by getting the exact car we wanted at a great price. I have never had a more enjoyable car buying experience. Chris like Joe (service) are great people and the entire atmosphere at Grand Subaru is special because of them. More

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Excellent price, personable staff, just the best to deal wit Purchased a 2008 Forester from Joe D'Andrea back in 2007 and have bringing the vehicle here for service ever since (dealing almost exclusively with Jo Purchased a 2008 Forester from Joe D'Andrea back in 2007 and have bringing the vehicle here for service ever since (dealing almost exclusively with Joe Bednarek). The entire experience back then was a piece of cake - great price, no hassle or games ... just down to earth people being honest and trying to make the experience great. Life events have us needing another vehicle. Reached out to Joe D'Andrea again and he did the impossible: made the purchase experience even better than before. We talked about the 2015 Outback and Forester before settling on the Outback. Test drove on two different Saturdays with no pressure or gimmicks. Had a cost estimate that I shopped around to 14 other dealerships and nobody could touch his price - not even close. When the extra model and options were decided upon he coordinated getting the car on the lot, setting up all the details and making our decision an easy one. Closed out the purchase tonight and couldn't be any happier. These guys just get it done at Grand Subaru. More

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Trade In/ New Car purchase Excellent place, excellent people. I bought a used subaru legacy from them in June 2014 and had nothing but good maintenance with Joe Bednarek helping Excellent place, excellent people. I bought a used subaru legacy from them in June 2014 and had nothing but good maintenance with Joe Bednarek helping me when I needed service and supplied me with a loaner car when my car was in the shop. I then traded in my legacy this April 2015 and worked with Chris Czaja who was patient, friendly, and personable. Everything was done on my time during my purchase. Chris supplied me with all the information I needed and was readily available by phone for any questions. More

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Awesome experience and great service! I've been a loyal Grand Subaru service customer for a long time. Joe in service is by far the best service adviser I have ever worked with... and bec I've been a loyal Grand Subaru service customer for a long time. Joe in service is by far the best service adviser I have ever worked with... and because of him I decided to purchase my 5th Subaru from Grand. Chris was excellent! Responsive via email,text and phone. We made an appointment and he worked with me until the deal was done. He listened, asked good questions and never pressured me into making decisions I was the least bit uncomfortable with. Al in finance was great - I felt very comfortable, he made that part of the experience easy! Buying a car is never a quick process and often times it can be painful... Grand Subaru really puts the focus on a good customer experience which makes it easy and painless to do business with! I would highly recommend Grand Subaru for buying, trading and service without question~! More

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Outstanding Buying experience! This is my third Subaru purchase since 2004 and I this is by far the BEST dealer I have ever worked with! Down to earth salesman and sales manager and This is my third Subaru purchase since 2004 and I this is by far the BEST dealer I have ever worked with! Down to earth salesman and sales manager and no pressure to buy.Joe D'Andrea(sales manager) & Steve Penrod(Sales) were extremly helpful with my purchase. Also, the pricing was fair for the 2015 STI I purchased amd gave me a above average trade value on towards my 2014 WRX. Also, my new car was cleaned well for delivery and Steve walked it over with me inside the service garage since it was dark out already. If your looking for a Subaru please take my advice and give them a try. More

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