Joe Berube | Page 43

Noisy front right wheel. A few months after I bought the vehicle I brought it in for noise in the front right wheel, was told nothing is wrong, a while later I brought it back A few months after I bought the vehicle I brought it in for noise in the front right wheel, was told nothing is wrong, a while later I brought it back when noise worsened and passenger could feel resistance. I have had other vehicles with same exact issue, which was the hub assembly, which I also mentioned to them. They had the vehicle for 4 days. At the end of the second day they finally offered me a loaner, which I needed to find a ride to work for the other days. I asked the person who sold me the warranty if the work would be covered. He stated he has no idea. When I called on the 3rd day they told me that they were changing the front left Hub assembly, and would require it an additional day. When I drove it home I found 3 screws on the front passenger step rail. Leading me to believe they changed the front right hub assembly instead of the left like I was told. Ive had issues with the service dept in the past, was told "that's just their personality". More

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Recall Brought vehicle in for a recall repair. Another potential problem, nothing to do with the recall, was discovered and (after ok call) repaired. Thanks Brought vehicle in for a recall repair. Another potential problem, nothing to do with the recall, was discovered and (after ok call) repaired. Thanks for the check, alert. More

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10,000 mile checkup Service was quick, very professional and the service center staff are very nice. The dealership is nice and clean and has a very good restaurant as w Service was quick, very professional and the service center staff are very nice. The dealership is nice and clean and has a very good restaurant as well. More

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exellent I received great sales service from Dave Stratton; he helped me and wife find the vehicle that was best suited for our needs, he answered all our qu I received great sales service from Dave Stratton; he helped me and wife find the vehicle that was best suited for our needs, he answered all our questions and most of all did not pressure us. Jimmie Bletsch and Jake Gurzler also treated us quite well. More

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Nice visit I had a nice, comfortable afternoon sitting on the couch by the fireplace while my oil was being changed. My big dog, Beckett was was with me too! Eve I had a nice, comfortable afternoon sitting on the couch by the fireplace while my oil was being changed. My big dog, Beckett was was with me too! Everyone was so welcoming! More

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they kept with it! The 14 hour major repair was not simple or easy. The were professional and tenacious, and did what they had to do to get the job done fast and right. The 14 hour major repair was not simple or easy. The were professional and tenacious, and did what they had to do to get the job done fast and right. From Mark Steady, to Joe Berube , and to the service technicians, they all did a top-notch job. Our thanks to you all--Merry Christmas! More

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Job well done Brought truck for couple of problems. They found them fixed them and got it back to me in time to have it back on the road ready for snow storm. It no Brought truck for couple of problems. They found them fixed them and got it back to me in time to have it back on the road ready for snow storm. It now runs the way it ran when it was newwith no more issues. Thank you More

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Oil change. I had an oil change done on my ford. Due to children my schedule is hectic and it took a few calls into their service dept to schedule a time that wor I had an oil change done on my ford. Due to children my schedule is hectic and it took a few calls into their service dept to schedule a time that worked for my family. They were always kind, upbeat, and willing to work with my schedule. The job was finished in the expected time. By far the best car service dept to work with! More

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Excellent Service They found the car I wanted and were able to fit it into my budget. Their service on my previous vehicle was super and I expect the same with this car They found the car I wanted and were able to fit it into my budget. Their service on my previous vehicle was super and I expect the same with this car. More

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routine service done well Everyone does a great job. Have enjoyed doing business with this dealership since 1991. I've bought dozens of vehicles over the years and have always Everyone does a great job. Have enjoyed doing business with this dealership since 1991. I've bought dozens of vehicles over the years and have always had them service at the dealership. More

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