Joe Calabucci
Joe Calabucci at Lia Honda Albany

Joe Calabucci

Service Advisor

Lia Honda Albany

1258 Central Ave
Albany, NY 12205

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4.5
103 Reviews
4.5

103 Reviews

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103 Reviews of Joe Calabucci

April 08, 2026

Dealership Rating
Employee Rating

Friendly but fake and incompetent service. Charged more than we agreed for a diagnostic (which was wrong), could fix nothing, offered no practical or helpful advice, and did not return 2 phon More

by bgap
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

July 26, 2025

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Great experience! Would shop here again (but hopefully not for a while, heard Hondas last forever!)….meanwhile, I will recommend Lia Honda in Albany to others. More

by Jessica Peppers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominick Cubello , Johans “Sev” Severino

Jul 29, 2025

Lia Honda Albany responded

Jessica, we're glad you had a smooth and pleasant dealership experience with the Lia Honda team. Congratulations on your new Honda! We hope you enjoy many happy travels on the road ahead.

June 05, 2025

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Great staff. Always trying to please and work with me. Been going here for years! Shawn Hugh in service was fantastic! More

by Arlene6010
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Kelty, Wes Harrington

Jun 05, 2025

Lia Honda Albany responded

We're really pleased Shawn and the Lia Honda team continue to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback, Arlene!

November 23, 2024

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I have purchased many automobiles from this dealership and have always had great service from both the sales and service department. More

by blrpgr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 26, 2024

Lia Honda Albany responded

We sincerely appreciate your thoughtful assessment of our dealership team, and we hope you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again!

August 22, 2024

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Steve Smith at Lia Honda Service is my go to guy! He has always been courteous, knowledgeable and professional. He is one of the reason I return to Lia Honda year after year! More

by davep
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Wes Harrington, Stephen Smith

Aug 22, 2024

Lia Honda Albany responded

Dave, thank you for telling us why you like working with Steve! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

July 28, 2024

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I always go to Joe Calabucci . I trust him to take care of my car. It’s done when he says it will be done. He always remembers my name. I have owned Hondas for 40 years . I don’t e More

by camillelamountain
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 29, 2024

Lia Honda Albany responded

Thank you for your kind review, Camille! We truly appreciate your continued business, and we're glad Joe has always taken such great care of you and your vehicle. Thank you for making Lia Honda your #1 choice for service!

January 23, 2024

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Joe Calabucci was very professional in his approach on handling my service appointment. He explained and followed up with any concerns. More

by Henryb
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Kelty, Stephen Smith

Jan 25, 2024

Lia Honda Albany responded

Henry, thank you for your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that Joe provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 18, 2024

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Service experience was positive. I have worked with Joe Calabucci over the years when bringing my Honda to dealership. Pleasant, positive, knowledgeable and professional. More

by JMS
Service Price Transparency
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Recommend Dealer
Yes
Jan 19, 2024

Lia Honda Albany responded

Thanks for the love, JMS! We're thrilled you always enjoy working with Joe and the Lia Honda team for your automotive needs. We hope to be of service to you for many more years to come!

January 06, 2024

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Another awesome service experience at Lia Honda. I didn’t have an appointment but Earnest Walton fit me in even with their busy schedule. He is an asset to the Lia auto group. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Smith, Ernest Walton

Jan 06, 2024

Lia Honda Albany responded

Ernest is awesome and we're very happy you enjoy working with him! Thank you for your continued business and positive feedback, Dave. We wish you the safest of travels until we can assist you with your vehicle again.

November 24, 2023

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Employee Rating

Working with Joe Calabucci is always a pleasure. He’s very knowledgeable and always takes the time to explain everything to me. Because of Mr. Calabucci it really makes me happy to take my car in More

by GOOSPHOTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Lia Honda Albany responded

Thank you for the honor of serving you over the years! We're pleased you continue to receive the best care and guidance from Joe, your trusted service advisor. Please don't hesitate to get in touch when the Lia Honda team can assist you again. It's always our pleasure!

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