Joe Centers
Joe Centers at Mtn. View Ford

Joe Centers | Page 12

Sales Manager

Mtn. View Ford

301 E 20th St
Chattanooga, TN 37408

Contact Me
4.8
181 Reviews

Languages Spoken

English English

4.8

181 Reviews

Write a Review

181 Reviews of Joe Centers

January 30, 2023

Dealership Rating
Employee Rating

Had a bad experience once. So decided to give them a 2nd chance. Well that went even worse. Couldn’t get sale person to respond to messages and get info in a timely manner . (2 More

by Run away
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cody Roberts

Jan 31, 2023

Mtn. View Ford responded

Shawn, as I mentioned in my response to your Facebook review, we felt like we were making great strides in working together to accomplish your goals of purchasing a premium super duty Ford truck. They don't grow on trees and in order to locate exactly what you requested required multiple calls to several dealers, who like us, are often reluctant to allow other dealers access to their most prized pieces. We never like reading that we've disappointed any customer, and your case is no different. As far as the "shotgunned" approach to getting an amicable finance rate and term for you, you gave us a goal of where you were comfortable and we did our best to accomplish that end result for you. So sorry that you left feeling dejected and frustrated.

Jan 31, 2023

Run away responded

Mountain View Ford Lincoln   1.  Never came to your dealership with outside leaning. 2.  I have text messages from your employees showing that the potentially shotgunned just simply stating the fact that your dealership is in business to rip people off, always have always will. We walked away due to Truck having too many things wrong with it or missing also being told different things every time I talk to somebody at the end of the day too much is too much but to try to  on purpose, try to run somebody’s credit in the ground over 1% interest just shows. Then as I stated, I had another vehicle on order through another dealership went in there the next week walked right in sign the papers and left. Then I have to wonder if they were trying to rip somebody off because they didn’t want to bother Truck they had numerous things wrong with it. Also reached out and left messages to Mr. Thorton to call back the only manager that I have talked to one time so I don’t know where the extensive conversations came from never called back. Go to facebook review to see them caught in a lie

January 11, 2023

Dealership Rating
Employee Rating

It was a great experience everything was good and would recommend the service to anyone that is looking to buy. More

by Pickettlandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Carrillo, Don Erwin, Tamara Fikes, Steve Horton, Kassie Stillwell

Jan 18, 2023

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

January 11, 2023

Dealership Rating
Employee Rating

Steve Horton went above and beyond to help us with our purchase from the big issues to the small details even after we brought it home he continues to help us More

by Wimpies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Rose

Jan 18, 2023

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 11, 2023

Dealership Rating
Employee Rating

Great Sales staff and managers at Mt View Ford . I drove a 100 miles to get this Jeep Gladiator. Had a belt blow on the 87 Fox body Mustang I was driving a non trade car! Lol And Cody Roberts came a More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Rose , Cody Roberts, Kassie Stillwell, Kaylie Weems

Jan 12, 2023

Mtn. View Ford responded

Hi Mike, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 22, 2022

Dealership Rating
Employee Rating

Thank you so much to Jim and the team at Mountain View ford. Not only were they professional but very warm-hearted and down to earth they were so kind to our family. We came in an hour before closing. And More

by Jhunt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Goodwin, Chris Yancey , Craig Beckler, Don Erwin, Steve Horton, Jim Viola

Dec 24, 2022

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 05, 2022

Dealership Rating
Employee Rating

Steve has always been a good person tater never pressures into purchasing he allowed us the time to discuss. More

by Francisco
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Rose , Tessa Coffey, Steve Horton

Nov 11, 2022

Mtn. View Ford responded

Hi Francisco, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Nov 11, 2022

Francisco responded

Thank you

October 13, 2022

Dealership Rating
Employee Rating

Salesman was great! Not to pushy and spent the whole day helping me until I found the right truck. More

by Jadethorton
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rex Dotson, Tamara Fikes

Oct 17, 2022

Mtn. View Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 27, 2022

Dealership Rating
Employee Rating

John "Deer" Greene was our saleman and was great to work with. He helped make our suv purchase a smooth process. Everyone at mtn view ford was friendly and helpful. More

by Bhunt914
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Greene , Tessa Coffey, Brandi Conversica, Tamara Fikes

Aug 30, 2022

Mtn. View Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 20, 2022

Dealership Rating
Employee Rating

Everyone was very polite. Provided so much help with my purchase. Great job you all!! More

by stephenson.vicky
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Lugo , Brandi Conversica, Tamara Fikes

Aug 24, 2022

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

August 19, 2022

Dealership Rating
Employee Rating

Amber Pate was wonderful as was the entire staff. They worked over just to get me what i wanted. I will be back in the future. More

by garyraysanders
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandi Conversica, Tamara Fikes, Amber Pate

Aug 24, 2022

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear our Staff took such great care of you! We hope to see you here again!

...
12
...

Dealership Inventory (379 Vehicles)

new 2026 Ford Bronco car, priced at $44,190
2026 Ford Bronco
new
Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $60,367
2026 Ford F-150
new
Oxford White exterior
Automatic
Four-wheel Drive
used 2024 Ford Edge car, priced at $30,416
2024 Ford Edge
used
Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Ford Maverick car, priced at $26,523
2026 Ford Maverick
new
Oxford White exterior
Automatic
Front-wheel Drive
new 2026 Ford Bronco car, priced at $44,317
2026 Ford Bronco
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $63,216
2026 Ford F-150
new
Gray exterior
Automatic
Four-wheel Drive