Joe Cook
Joe Cook at Dave White Chevrolet
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Joe Cook | Page 2

Finance Manager

Dave White Chevrolet

5880 Monroe St
Sylvania, OH 43560

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4.9
124 Reviews

Dealership Experience

19 yrs, 9 mos

Industry Experience

19 yrs, 9 mos

Languages Spoken

English English

4.9

124 Reviews

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124 Reviews of Joe Cook

May 24, 2023

Dealership Rating
Employee Rating

I have paperwork with mistakes I am going to need to straighten out. You let your employees drive your used vehicles so the vehicle I purchased was given to me with less than 1/8th of a tank of gas. Not More

by toledocyndy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Dunphy

May 24, 2023

Dave White Chevrolet responded

Thank you for your feedback. We strive to make sure that all of our customers leave happy, and we're sorry to hear that we fell short here. Please don't hesitate to reach out if you would like to discuss your concerns in more detail. We are always happy to help here at Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Shane McGaharan smcgaharan@whitecars.com 419-885-4444 Ext #227

May 22, 2023

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Employee Rating

Wes and Dave White were top notch! I got a great price on my trade, a very fair price on the Jeep I bought. If your in the market for a used vehicle do yourself a favor and go see Wes! More

by michaelzaborski2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Mills , Wesley Esquivel

May 22, 2023

Dave White Chevrolet responded

Thank you for choosing Dave White Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, Michael, and we hope to see you again! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Shane McGaharan smcgaharan@whitecars.com 419-885-4444 Ext #227

May 13, 2023

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Employee Rating

Been doing personal business with you for 35 years. I've sent me friends there to buy new cars with my GM employee discount. That's what I think of your store and all the consistently great staff memb More

by Tony Weiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2023

Dave White Chevrolet responded

Tony, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dave White Chevrolet. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Justin Jacobs jjacobs@whitecars.com 419-885-4444 Ext. 215

April 21, 2023

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Employee Rating

Over all a miserable experience. Stopped in on a Sunday 4/2 they were getting ready for a inventory reduction sale starting Monday 4/3. A sales woman told me she could get me started More

by jgallaces
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Elizabeth

Apr 26, 2023

Dave White Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Shane McGaharan smcgaharan@whitecars.com 419-885-4444 Ext #227

April 13, 2023

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Employee Rating

Bill car couldn’t have been any nicer great guy I would recommend him to all my friends More

by Propmann11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Carr, Darrell Bishop

Apr 14, 2023

Dave White Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Shane McGaharan smcgaharan@whitecars.com 419-885-4444 Ext #227

April 10, 2023

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Employee Rating

Jon was wonderful. I told him what I wanted and he made that happen. I can prepared and I did not feel like he was trying to get over on me. He made me feel confident i More

by Cola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Dunphy

Apr 11, 2023

Dave White Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jon delivered such a great experience! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Shane McGaharan smcgaharan@whitecars.com 419-885-4444 Ext #227

April 07, 2023

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Employee Rating

Difficult to contact used sales associates by phone and poor response to voicemails. Overall the dealership handled out of state sale knowledgeably. More

by guyerob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Dunphy, David Mills

Apr 08, 2023

Dave White Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Place To Go Is Alexis & Monroe, Dave White Chevrolet Shane McGaharan smcgaharan@whitecars.com 419-885-4444 Ext #227

March 30, 2023

Dealership Rating
Employee Rating

Was very pleased with everything from the last two purchases with the exception when I had it in about a year ago for an oil change and discovered oil was not put back in the vehicle. Ever since then More

by kkrieg44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Carr, Kaleigh Gray, Alexis Keener , Tracy Hayes

Mar 30, 2023

kkrieg44 responded

My feedback would have been 5 stars across the board but there was one problem with service a few appointments ago. I had it in for an oil change, among a couple other service needs things, I discovered there wasn't any oil in the vehicle and the check engine light turned on. I've had it back in 3x since for other service when the check engine light keeps coming on. I've been told that there was another problem discovered and it was taken care of each time that I paid for. It is still happening to this day and it happened again yesterday.

March 19, 2023

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Employee Rating

It was my pleasure to work with Wes Esquivel in purchasing my car. He was very knowledgeable about the "new to me" technology and other features. He was conscientious about making sure I was com More

by peapod3000
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wesley Esquivel

Mar 20, 2023

Dave White Chevrolet responded

Thank you for taking the time to share your thoughts on working with Wesley and our team. We're glad to hear we delivered such a great experience! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Shane McGaharan smcgaharan@whitecars.com 419-885-4444 Ext #227

March 12, 2023

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Employee Rating

Simply the best. Jake has been great especially since taking over my business from Fred who I have done business with for 20 years More

by meridiethllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Mehling, Jacob Rhodes

Mar 13, 2023

Dave White Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Dave White Chevrolet! The Place To Go Is Alexis & Monroe, Dave White Chevrolet Shane McGaharan smcgaharan@whitecars.com 419-885-4444 Ext #227

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