Dealership Experience
19 yrs, 9 mos
Industry Experience
19 yrs, 9 mos
Languages Spoken
English
124 Reviews
Write a Review124 Reviews of Joe Cook
May 24, 2023
I have paperwork with mistakes I am going to need to straighten out. You let your employees drive your used vehicles so the vehicle I purchased was given to me with less than 1/8th of a tank of gas. Not straighten out. You let your employees drive your used vehicles so the vehicle I purchased was given to me with less than 1/8th of a tank of gas. Not very professional in my opinion. More
Other Employees Tagged: Jon Dunphy
May 22, 2023
Wes and Dave White were top notch! I got a great price on my trade, a very fair price on the Jeep I bought. If your in the market for a used vehicle do yourself a favor and go see Wes! I got a great price on my trade, a very fair price on the Jeep I bought. If your in the market for a used vehicle do yourself a favor and go see Wes! More
Other Employees Tagged: David Mills , Wesley Esquivel
May 13, 2023
Been doing personal business with you for 35 years. I've sent me friends there to buy new cars with my GM employee discount. That's what I think of your store and all the consistently great staff memb I've sent me friends there to buy new cars with my GM employee discount. That's what I think of your store and all the consistently great staff members. More
Other Employees Tagged: Joe Mehling, Bill Roemer, Jim Comiskey, Greg Randall, Kaleigh Gray , Kyle Ganues, Tracy Hayes
April 21, 2023
Over all a miserable experience. Stopped in on a Sunday 4/2 they were getting ready for a inventory reduction sale starting Monday 4/3. A sales woman told me she could get me started Stopped in on a Sunday 4/2 they were getting ready for a inventory reduction sale starting Monday 4/3. A sales woman told me she could get me started that day she quoted me a price of a used truck for $5000 over what they had advertised on there web site Told her no she said give her a price they are ready to deal. Told her the internet price she couldn’t do. I left. She called Monday wanted to know if I still wanted the truck I said not at the price you quoted me I might at the internet price she said see what she could do Called me back and said she could do that price from internet . So I stopped back Monday. 2 and a half hours later I finally got to sign the paperwork. Then going over it. I found that the negotiated price had add $720 added to it . After the guy doing the paperwork talked to the manager. The price was changed to the negotiated price. I did buy the truck. But I would not buy from the dealership. again. Seems to somewhat dishonest More
Other Employees Tagged: Elizabeth
April 13, 2023
Bill car couldn’t have been any nicer great guy I would recommend him to all my friends recommend him to all my friends More
Other Employees Tagged: Bill Carr, Darrell Bishop
April 10, 2023
Jon was wonderful. I told him what I wanted and he made that happen. I can prepared and I did not feel like he was trying to get over on me. He made me feel confident i I told him what I wanted and he made that happen. I can prepared and I did not feel like he was trying to get over on me. He made me feel confident in my decision. No complaints here. More
Other Employees Tagged: Jon Dunphy
April 07, 2023
Difficult to contact used sales associates by phone and poor response to voicemails. Overall the dealership handled out of state sale knowledgeably. poor response to voicemails. Overall the dealership handled out of state sale knowledgeably. More
Other Employees Tagged: Jon Dunphy, David Mills
March 30, 2023
Was very pleased with everything from the last two purchases with the exception when I had it in about a year ago for an oil change and discovered oil was not put back in the vehicle. Ever since then purchases with the exception when I had it in about a year ago for an oil change and discovered oil was not put back in the vehicle. Ever since then it has been in the repair center numerous times not only for service but the check engine light keeps going on. They keep telling me it's something different and I pay for that repair and every time I get on the expressway for 45 minutes or more going 70 mph it pops on. Then it turns off the next day or two. This has been an ongoing problem since last January and the problem still occurred again yesterday. Has never been corrected which is why we last purchase something from a different Chevrolet dealer. More
Other Employees Tagged: Bill Carr, Kaleigh Gray, Alexis Keener , Tracy Hayes
March 19, 2023
It was my pleasure to work with Wes Esquivel in purchasing my car. He was very knowledgeable about the "new to me" technology and other features. He was conscientious about making sure I was com purchasing my car. He was very knowledgeable about the "new to me" technology and other features. He was conscientious about making sure I was comfortable with my choice of vehicle and all other facets of the transaction. The dealership was accommodating from a financial perspective with a fair trade-in value and full explanation of warranties, etc. Thanks for a great car-buying experience! More
Other Employees Tagged: Wesley Esquivel
March 12, 2023
Simply the best. Jake has been great especially since taking over my business from Fred who I have done business with for 20 years Jake has been great especially since taking over my business from Fred who I have done business with for 20 years More
Other Employees Tagged: Joe Mehling, Jacob Rhodes