Joe Decangi | Page 42

Extremely professional,friendly and honest.treat people as friends not as customer.work was completed on time as told.follow up was as good as a Dr office gives . as friends not as customer.work was completed on time as told.follow up was as good as a Dr office gives . More

by Srroad6062 Verified Customer Verified Customer

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My appointment was for 10 AM. I was taken immediately. In and out in less than an hour. Great job. Thanks guys! Keep up the good work. In and out in less than an hour. Great job. Thanks guys! Keep up the good work. More

by JKINNEY2308 Verified Customer Verified Customer

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I am very pleased with my service received at Hawthorne Chevrolet. I had the pleasure of of meeting the Service Director and he enlighten me to why the Customer Service there is so amazing. Mr. Decangi is Chevrolet. I had the pleasure of of meeting the Service Director and he enlighten me to why the Customer Service there is so amazing. Mr. Decangi is a great leader so it’s only expected to have a great team of Service Managers. More

by nubian_girl Verified Customer Verified Customer

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Great Customer Service Experience. Al is great. The team was able to fix my issue. Excellent Communication the whole time. It was great working with them to figure out my rear noise. was able to fix my issue. Excellent Communication the whole time. It was great working with them to figure out my rear noise. More

by O.julien Verified Customer Verified Customer

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Pleasant StaffVery AccommodatingComplete repairs timely Pleasant Staff Very Accommodating Complete repairs timely Satisfaction so far guaranteed New car seems to have many small issues Still under war Pleasant Staff Very Accommodating Complete repairs timely Satisfaction so far guaranteed New car seems to have many small issues Still under warranty, time will tell More

by WENDYGNS Verified Customer Verified Customer

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Once again I got my car service in January and got the same pro and friendly care as has always been my experience over the years. same pro and friendly care as has always been my experience over the years. More

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The dealership was supposed to have our car for a few days but it took over 2 weeks. We own a suburban and have 4 children- we needed a loaner that could accommodate our family which the dealer could not days but it took over 2 weeks. We own a suburban and have 4 children- we needed a loaner that could accommodate our family which the dealer could not provide. Which then forced us to change plans for a ski trip. In fact we had to wait 2 weeks for a loaner and initially told we could not have one because our lease was up- a few weeks earlier. However, the dealership was never able to provide a loaner during service of our 4 year lease. When the car was returns not all of the requested service was performed, although we paid for it. We requested the TVs be repaired, they were not. The first night the car was home it leaked some type of fluid all over our driveway, as they did not properly put the car back together. The sensors beeped the entire time we drove saying they hood was open. We were unable to lock the car without setting off the alarm. We brought the car back to the dealer, under the impression the second set of repairs would take an hour. Hours later they called and said they cannot fix it, as they need the car longer. Again, unable to provide a loaner vehicle. They returned the car back to us disabling all sensors and said in maybe 1-2 weeks we could get a loaner and the proper repairs could be made. More

by MERSULLY12 Verified Customer Verified Customer

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Dropped my car off for a recall, work was done quickly & car was nice and clean when I came to pick it up. Car was brought to me instead of having me have to go get it. car was nice and clean when I came to pick it up. Car was brought to me instead of having me have to go get it. More

by BASKETBLESSED Verified Customer Verified Customer

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Went in to have some warranty work done on my CPO Tahoe. Work was done quickly and the people were all pleasant. Very happy with the service. Work was done quickly and the people were all pleasant. Very happy with the service. More

by GGumpright Verified Customer Verified Customer

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Very quick and easy! I love that I’m able to text for an appointment and any questions. Very simple and efficient. My car is always finished in a timely manner. appointment and any questions. Very simple and efficient. My car is always finished in a timely manner. More

by mpuluse Verified Customer Verified Customer

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