Joe Gaunt

CJ Agri was professional and expert in my Lexus service needs. Thanks for the great experience, I will be sure to bring my car here from now on. needs. Thanks for the great experience, I will be sure to bring my car here from now on. More

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The best service and most caring staff anyone could ask for. Even their leader’s like Joe Gaunt make you feel important and appreciated. Will only take both of my Lexus to them even though not the closest for. Even their leader’s like Joe Gaunt make you feel important and appreciated. Will only take both of my Lexus to them even though not the closest dealer. 5 star More

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Julia Darley and Joe Gaunt continue to provide excellent service for my family! We have been coming for service for 18 years. We service all of our vehicles with only Hennessy service for my family! We have been coming for service for 18 years. We service all of our vehicles with only Hennessy More

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The Best Dealership EVER! My first Lexus purchase w/Hennessy Lexus of Gwinnett was in 2004. The best car and service I had ever had. Then traded up in 2008 for the next RX 33 My first Lexus purchase w/Hennessy Lexus of Gwinnett was in 2004. The best car and service I had ever had. Then traded up in 2008 for the next RX 330. Then traded up again for the Rx350 in 2011. Kept that car until 2019-traded in for RX 350 F SPORT...what a beauty. I have never had such an amazing experience with car buying than with Hennessy Lexus of Gwinnett.. Joe Gaunt, head of service dept is absolutely the best ever. Britt Kaminsky, car sales consultant, is A+. Rich M in financing is great and the GM, Hugh is great too. The customer service is nothing you will ever find anywhere else. Trust me...they are the best of the best. Your Next Lexus purchase must be at Hennessy of Gwinnett. More

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Bill has assisted me with two Lexus purchases. Bill was attentive to every detail I was looking for and found the perfect vehicle! I always recommend Bill every time I receive a comment on my Lexus! attentive to every detail I was looking for and found the perfect vehicle! I always recommend Bill every time I receive a comment on my Lexus! More

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Fantastic buying experience Our experience with buying our SUV was amazing thanks to the people here. We went to 10 dealerships in the last 2 weeks and this one by far exceeded o Our experience with buying our SUV was amazing thanks to the people here. We went to 10 dealerships in the last 2 weeks and this one by far exceeded our expectations. Our sales representative, Yoon, and the service manager, Joe Gaunt, were outstanding by having everything prepared before we even came in with best value of used and new options, not pushy, and answered all of our service questions. Very thankful for a wonderful experience and highly recommend them to anyone buying a Lexus! More

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Service Dept. cannot be beat My car is 9 years old and they treat it like it is brand new. I have been going to this dealership for a very long time, and can't say enough great t My car is 9 years old and they treat it like it is brand new. I have been going to this dealership for a very long time, and can't say enough great things about the people, the management, and what the philosophy is behind how to treat their customers. I never worry about knowing that I will get an honest take on what needs to be done, and a fair time frame on taking care of it. Thank you for the kindness. More

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Service is EXCELLENT everytime! Joe Gaunt and Julia Darley are wonderful! They are knowledgeable and aim to please all customers! We only service our 3 Lexus cars at Hennessy in Gwin Joe Gaunt and Julia Darley are wonderful! They are knowledgeable and aim to please all customers! We only service our 3 Lexus cars at Hennessy in Gwinnett! Love the service department. Joe and Julia are the Best More

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Peerless Customer Service This dealership is staffed by customer service people who “get it”. They really do understand that their primary task is to serve the customer. From t This dealership is staffed by customer service people who “get it”. They really do understand that their primary task is to serve the customer. From the greeting by a tech, to the signing of paperwork, to the waiting in the very comfortable customer lounge, to the payment and checkout procedure, EVERYTHING is done smoothly. If there is a problem with my vehicle, someone will come talk to me and explain, in plain language, what the problem is. They never try to upsell me. Rather, they tell me my options and let me decide the next step. I recommend this dealership, without reservation!! Joe Gaunt, service manager, often comes out of his office when I am at the dealership and inquires as to how my car is running. He’ll ask if there are any problems with the service side of my expereince. John Petree is my personal service advisor and gives EXTRAORDINARY customer service. More

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The Hennessey Consulting Experience After recently completing the check-in process for my ES350 service, I decided to take a look at the showroom models. To my surprise, my sales represe After recently completing the check-in process for my ES350 service, I decided to take a look at the showroom models. To my surprise, my sales representative Mike Harris greeted me. We briefly exchanged pleasantries, when I decided to "test his product knowledge". I'm very pleased to note that he reconfirmed why I love Lexus! Their engineering pursuit to "master performance & reliability" is by far the best in the automotive industry! Thanks Hennessey for keeping the family together...because Mike Harris, Drew Wagner and Joe Gaunt really make me feel that not only did I make the right car decision, but I also made the best service decision! More

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