Joe Gresh | Page 3

Although I didn't purchase my Mazda at this dealership, I've gone there since I got my car (Apr 2020). I have been disappointed the past two visits. This visit, I had a trip coming up and the dealership ma I've gone there since I got my car (Apr 2020). I have been disappointed the past two visits. This visit, I had a trip coming up and the dealership made NO accommodation for me leaving my car there for my 4 day trip (3 nights), while it needed service. When I brought it in for what I believe to be the engine shield hanging off, this man suggested leaving the shield on. I wanted to look at the shield myself. Not only did the man "helping" me repeatedly say "I would not do that if I were you", he did not seem to budge until finally I got more serious. He THEN told me it would be a $30 to take this shield off? Even though my car was already there also being serviced? I don’t necessarily believe that "the customer is always right", but I DO expect the people I work with to be kind and try to be accommodating. I don’t believe I will be returning for my services. More

Report | Print

Thanks to Jacques Nicaisse for making sure I leave Pacifico a HAPPY CUSTOMER. Ty will be back again.. Pacifico a HAPPY CUSTOMER. Ty will be back again.. More

Report | Print

Staff very pleasant and knowledgeable. Quick turnaround time, appointments made easy. Fair pricing. Perfect hours of operation Quick turnaround time, appointments made easy. Fair pricing. Perfect hours of operation More

Report | Print

Had an oil change scheduled. Service writer immediately apologized as they were short handed and service would be a bit longer; also offered me a rife home and back. Although it Service writer immediately apologized as they were short handed and service would be a bit longer; also offered me a rife home and back. Although it would be longer they gave me updates and I was out in no time. Also inquired about adding another service and he said I didn't need it. A pleasant experience!! More

Report | Print

Very professional staff and service! Waiting area offers drinks / snacks and bathrooms are super clean . Waiting area offers drinks / snacks and bathrooms are super clean . More

Report | Print

Overall good in terms of everything providing services dealing with customers good environment easy to talk through dealing with customers good environment easy to talk through More

Report | Print

I have been going there for 12 years and have always received very good service. received very good service. More

Report | Print

Very nice dealership everyone very professonal service to vehicle very well great place for service vehicle very well great place for service More

Report | Print

Awesome team at Pacifico Mazda they get the job done, no wasted time at this location. people who know there business. Need your car care for trust no other. wasted time at this location. people who know there business. Need your car care for trust no other. More

Report | Print

Kind & friendly service, knowledgeable staff & professional i would highly recommend this place to service your Madza to keep your car running smoothly professional i would highly recommend this place to service your Madza to keep your car running smoothly More

Report | Print