Joe Gruen
Joe  Gruen at Capital BMW
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Joe Gruen | Page 5

Service Manager

Capital BMW

3701 W Tennessee St
Tallahassee, FL 32304

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4.9
44 Reviews

My career in the auto industry began in 1988. I joined the Capital Eurocars family in 2005. The professionalism of the people and the teamwork in order to promote customer satisfaction is one of the best parts about working here. I moved to Florida in 2005 from Thousand Oaks, CA. I have been married for 11 years with 3 great kids; two daughters, ages 9 and 7, and a son who is almost 5. In my free time I enjoy any activity outdoors, and spending time with a great family and friends!

4.9

44 Reviews

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44 Reviews of Joe Gruen

November 30, 2012

Dealership Rating

I have used this dealer to service my BMW for years. I have to drive out of my way to use them and it has been well worth the inconvenience. While I did not buy my BMW there I will next time based upon m More

by MikeD545
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gruen

Dec 04, 2012

Capital BMW responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Your Friends at Capital BMW

October 29, 2012

Dealership Rating

Not very enthusiastic or friendly. Seems like he hates his job. Made it seem like I was making him do work he wasn't supposed to. Maybe I caught him on a bad day. Tech also forgot to put a couple vacu More

by Rotorocious
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Nov 21, 2012

Capital BMW responded

Hello. Thank you for sharing your experience at Capital BMW with us. We understand that our service manager, Joe Gruen, worked with you to take care of your issue and it was resolved. We appreciate your patience and willingness to work with our staff. Please stay in touch with Joe if there is anything else we can do to help you. Thank you for your time and feedback. Your Friends at Capital BMW

July 23, 2012

Dealership Rating

My overall experience has been great with everyone at this dealership. Especially Joe Gruen in service and Ryan Kukulka in sales. I have enjoyed the assistance of Ian Wyre and look forward to purchasin More

by Joel Remland
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Wyre

Jul 24, 2012

Capital BMW responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Capital BMW

January 05, 2012

Dealership Rating

There are salesmen, and then there is Michiel Stephens. Mike is the bomb! He is helpful, friendly, thoughtful, considerate, honest and trustworthy. Michiel has sold me four cars, and I trust him implicit More

by Dr. Joe
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Michiel Stephens, Michiel Stephens, Joe Gruen

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