Joe Hargraves
Joe Hargraves at Casey BMW
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Joe Hargraves | Page 2

Sr. Client Advisor

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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5.0
202 Reviews

Dealership Experience

46 yrs, 5 mos

Specialties & Trainings

CaseyBMW Salesperson of the Year 2017-2019-2020

CaseyBMW Salesperson of the YEAR 2014

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5.0

202 Reviews

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202 Reviews of Joe Hargraves

February 21, 2024

Dealership Rating
Employee Rating

Joe helped me purchase my dream car when I thought it was not possible. I thought I'd have to settle but Joe showed patience and perseverance to help me get the car I wanted and leave Casey with nothing but More

by Lex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Casey BMW responded

It's heartening to hear that Joe at Casey BMW went above and beyond to help you purchase your dream car! Patience and perseverance are invaluable qualities, especially when it comes to assisting customers in achieving their automotive aspirations. Joe's dedication to finding a solution that met your needs and ultimately leaving you with nothing but smiles speaks volumes about his commitment to customer satisfaction. Thank you for sharing your gratitude, and I'm sure Joe will be thrilled to know that his efforts made such a positive impact on your car-buying experience.

February 11, 2024

Dealership Rating
Employee Rating

Mr. Hall was very polite and accommodating. He answered all of my questions and made me feel comfortable. I appreciate all of you help Thank you Mr. Hall. Zahra A Lloyd. More

by Lloydzahra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Hall Jr

Feb 14, 2024

Casey BMW responded

It sounds like Mr. Hall provided you with excellent service and made your experience pleasant. It's always great to hear about positive interactions with professionals who go above and beyond for their clients. If you have any further questions or need assistance in the future, feel free to reach out.

February 09, 2024

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Employee Rating

My experience with Casey’s was magnificent! ! Demetrius was top tier! Amazing person and sales rep! More

by Crystal Hollinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Hall Jr

Feb 14, 2024

Casey BMW responded

It's delightful to hear that your experience at Casey's was magnificent, Crystal! It sounds like Demetrius provided exceptional service as a sales representative. If you ever need further assistance or have any questions, don't hesitate to reach out.

January 21, 2024

Dealership Rating
Employee Rating

Purchased a pre-owned BMW with Joseph Hargraves and am very pleased, The experience was professional and pleasant. More

by jlkelly5
Recommend Dealer
Yes
Jan 24, 2024

Casey BMW responded

Thank you for the review and thank you for choosing us

January 17, 2024

Dealership Rating
Employee Rating

I bought my first BMW in 2018. They greet you when they see you pull up on arrival and the customer service is excellent. The employees are extremely helpful and knowledgeable when More

by BMW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Dennis Grant, Danisha Tisdom , AJ Phillips

Jan 24, 2024

Casey BMW responded

Thank you for the review and thank you for choosing us

December 24, 2023

Dealership Rating
Employee Rating

Joseph helped us out tremendously while we were shopping for my dads new car. It was some of the best customer service that I have ever experienced. More

by stump
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Tankersley , Alex Morales

Dec 29, 2023

Casey BMW responded

Thank you for the review and thank you for choosing us

November 09, 2023

Dealership Rating
Employee Rating

Awesome service. Joe Hargraves sales. Lloyd Howell And Dennis Grant Sales Managers made the entire experience easy and fun. Highly recommended. More

by alladinx
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Shawn Casey, Dennis Grant , Justin D clean up

Dec 01, 2023

Casey BMW responded

Thank you for the review and thank you for choosing us

October 21, 2023

Dealership Rating
Employee Rating

Very informative and took the time to get this vehicle in my price range. This is my one stop car shop.... More

by altabb22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 08, 2023

Casey BMW responded

Thank you for taking the time to review us and thank you for your business

October 20, 2023

Dealership Rating
Employee Rating

Joe made the whole process from ordering to delivery very smooth. He is very knowledgeable, professional and easy to work with. I would definitely highly recommend Joe and Casey BMW to anyone interested in b More

by rosann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Mcleane

Nov 08, 2023

Casey BMW responded

Thank you for taking the time to review us and thank you for your business

October 15, 2023

Dealership Rating
Employee Rating

Joe, Michael, and Emery and the entire team were superb! They were so professional and helpful. More

by Sfgorenc
Recommend Dealer
Yes

Other Employees Tagged: Emery Draughn , Michael Mcleane

Nov 08, 2023

Casey BMW responded

Thank you for taking the time to review us and thank you for your business

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