Joe Hargraves | Page 20

Exellent The transaction and paperwork was quick and hassle free. I made an appointment for 11:00am and the salesperson and staff were ready to meet with me. G The transaction and paperwork was quick and hassle free. I made an appointment for 11:00am and the salesperson and staff were ready to meet with me. Great customer experience, would purchase from Casey BMW again. More

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Outstanding Customer Service! I took delivery of a BMW 328i and from the time I first looked at the car and to the delivery, the Casey staff was professional and truly outstanding! I took delivery of a BMW 328i and from the time I first looked at the car and to the delivery, the Casey staff was professional and truly outstanding! Everyone worked with me to get the best deal and payments within my ballpark! This was my second time purchasing a vehicle from Casey BMW and I would recommend all my family and friends to try out Casey BMW and experience their hospitality. The service department and maintenance techs are all professional and receptive to the customer's concerns. The personnel at the desk/information center were all service with a smile and eager to assist. I enjoyed my second experience and I hope that others will go and experience the customer service too! More

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Awesome buying Experience!!!! My husband and I went to Casey BMW on 2-27-16 just to window shop. We were immediately approached by Nickaigea Johnson. She was so professional, help My husband and I went to Casey BMW on 2-27-16 just to window shop. We were immediately approached by Nickaigea Johnson. She was so professional, helpful and friendly. No request made of her did she make it seem like it was an inconvenience. She asked all of the right questions to ensure that all of the feature that we really wanted were included in the vehicles that we looked at and test drove. She assisted us in finding the right vehicle for us, an X1. Joe Hargraves assisted her in processing our sale with so much expertise and patience. Both Niki and Joe made sure that we were thoroughly taken care of during the entire buying process. Christina Manley, the BMW Genius carefully went over every detail of my vehicle to ensure that I would have the ultimate driving experience. I had not owned a BMW in 10 years so there was so much that had changed. She shared in my excitement over every feature of my new car and was so happy to do so. Christina also provided us with a tour of the service facility and made sure that we understood how to bring our vehicle in for service and all of the customer comforts that the dealership had to offer if we choose to wait for service. I must say that I have NEVER experienced this type of service with a new car purchase before. When I left the dealership, I felt as if I had gained three new "friends". This team was happy and excited for my purchase and welcomed us into the BMW family with open arms. I would recommend this dealership team to anyone in the market for a BMW vehicle. More

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Great amazing service The dealer Mr. joseph was great! Sold me the best car for my budget and was very patient. I enjoyed his service. He also is very knowledgeable and I w The dealer Mr. joseph was great! Sold me the best car for my budget and was very patient. I enjoyed his service. He also is very knowledgeable and I will purchase from him again More

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Awesome!! I was only looking for a car to get me back and forth to work and I thought I was out of my league going to a BMW lot. Joe Hargraves and staff took t I was only looking for a car to get me back and forth to work and I thought I was out of my league going to a BMW lot. Joe Hargraves and staff took time, worked with me, and found something that fit well within my budget and it's a nice car. Thanks Joe. God bless you! More

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My First BMW X5 Mr. Hargraves is a very honest dealer, very patient and friendly person. Answer every questions you ask, and very helpful. I just got my first X5 yest Mr. Hargraves is a very honest dealer, very patient and friendly person. Answer every questions you ask, and very helpful. I just got my first X5 yestoday, if my friends want to buy a BMW I absolutely will recommend him. More

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Joe Hargraves is the best person to come to for questions and help. Also Ryan Thomas is a great person as well to help you out. They make it a super easy experienc is the best person to come to for questions and help. Also Ryan Thomas is a great person as well to help you out. They make it a super easy experience and also dropped my interest rate from 11 to 5 percent. More

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Bought my first BMW Joe educated me about vehicle and was 100% committed to my search. I felt at ease with Joe as he was sure to identify any anxiety/concerns I was expr Joe educated me about vehicle and was 100% committed to my search. I felt at ease with Joe as he was sure to identify any anxiety/concerns I was expressing. Thanks Joe - love my baby!! SUE More

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Excellent Sales Rep Mr. Hargraves is a very professional sales rep and reps the company well. He is very knowledgeable and walked us through the whole process. He took Mr. Hargraves is a very professional sales rep and reps the company well. He is very knowledgeable and walked us through the whole process. He took his time and did not pressure us into anything, I will definitely recommend Mr. Hargraves to anyone going to Casey BMW. More

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Buzzing Efficiency and Beaming with class This is our third BMW and the second purchase from Casey. We came to Casey because the service at Checkered Flag BMW was subpar. We have found the ent This is our third BMW and the second purchase from Casey. We came to Casey because the service at Checkered Flag BMW was subpar. We have found the entire experience, from buying the vehicle to service, to be exceptional and far better than their competitors. Joe Hargraves is an excellent salesman and an overall efficient representative of BMW. He was accessible, knowledgeable and caring as we discussed our options. We look forward to our new car and our continuing relationship with Casey. Thank you Casey for being the best in the business. You make the car buying exoerience a pleasant one and ensure that we remain lifetime BMW partners! We look forward to driving our 2016 M5. More

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