Joe Hargraves
Joe Hargraves at Casey BMW

Joe Hargraves | Page 21

Sr. Client Advisor

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

Contact Me
5.0
229 Reviews

Dealership Experience

48 yrs, 10 mos

Specialties & Trainings

CaseyBMW Salesperson of the Year 2017-2019-2020

CaseyBMW Salesperson of the YEAR 2014

View more specialties & trainings
5.0

229 Reviews

Write a Review

229 Reviews of Joe Hargraves

January 08, 2016

Dealership Rating
Employee Rating

Bought my first BMW Joe educated me about vehicle and was 100% committed to my search. I felt at ease with Joe as he was sure to identify any anxiety/concerns I was expr More

by smurphy2133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2016

Casey BMW responded

Sue, thank you for leaving such an awesome review! We are very glad to hear that your experience with Joe was helpful to your needs. Our main goal is to make our customers happy and we are excited to hear that you have received just that. Have a wonderful day and please reach out to us for any future needs!

January 04, 2016

Dealership Rating
Employee Rating

Excellent Sales Rep Mr. Hargraves is a very professional sales rep and reps the company well. He is very knowledgeable and walked us through the whole process. He took More

by Dayra718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 16, 2015

Dealership Rating

Buzzing Efficiency and Beaming with class This is our third BMW and the second purchase from Casey. We came to Casey because the service at Checkered Flag BMW was subpar. We have found the ent More

by Brejamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lewis

Nov 17, 2015

Casey BMW responded

Thank you so much for taking the time out of your day to share your wonderful feedback! We are so glad Joe was able to go the extra mile to make sure your buying experience at our dealership had you driving off our lot completely satisfied. We take great pride in really listening to our customers wants and needs so that we may help guide them to the vehicle that is absolute perfect for them. BMW is a higher standard brand, and we believe our customers deserve a higher standard of service to match. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you. Enjoy your new M5, and welcome to the Casey family!

November 02, 2015

Dealership Rating

Excellent Customer Service By far the best dealership I have went to where I enjoyed being there without feeling pressured or hassled. Joe Hargraves was my sales person and he More

by ParrishV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2015

Casey BMW responded

That is wonderful to hear! We are so glad Joe was able to make you buying experience the excellent, low-pressure one you deserve. Joe and the rest of our team take pride in making sure our customers are provided with a level of service that simply cannot be matched. We truly appreciate your business, and look forward to seeing you again in the future. Enjoy your new 528i!

August 24, 2015

Dealership Rating

Joe Hargraves - Awesome Salesman This is my first BMW purchase and my experience from the client advisor, Mr. Hargraves to the sales manager, Lloyd Howell was satisfying. I appreciat More

by tdavis-white
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell

Aug 24, 2015

Casey BMW responded

Thank you so much for taking the time to share your feedback! It is wonderful to hear both Joe and Lloyd were able to make sure that your first BMW purchasing experience left you nothing short of completely satisfied. We know that buying a vehicle can feel like a tedious and stressful event, and that is why our entire staff take great pride making sure our customers always have a fun, smooth and hassle-free visit to our dealership. BMW is a higher standard of brand, and we believe that our customers deserve a higher standard of service to match. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you. Enjoy your new BMW, and welcome to the Casey family!

June 27, 2015

Dealership Rating

Wonderful Car Buying Experience This is our second purchase from Casey BMW. My husband and I really appreciate working with such a professional and knowledgeable staff. Mr. Hargrav More

by idrive528i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Dier, Jimmy Jones

Jun 30, 2015

Casey BMW responded

That's great to hear! We are happy that Joe was able to provide you with the such great service and product knowledge to help make your second car buying experience at our dealership go off without a hitch. We truly appreciate your continued business, and please do not hesitate to let us know if we can do anything else for you. Enjoy your new BMW!

June 08, 2015

Dealership Rating

Purchased BMW This is my second BMW that I have purchased from Casey BMW with the help of a great salesman, Joe Hargraves. Joe will assist you with all questions. More

by MistyEscalade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2015

Casey BMW responded

That's what we like to hear, Connie! We are happy to hear that you came back to Casey BMW for your second BMW. We know that our customers can get a car from anywhere at any time from anyone, but they choose our dealership because we have dedicated salesmen like Joe who always go above and beyond for their customers. It's simply the Casey way. We truly appreciate your continued business, Connie. Please let us know if there is anything else we can do for you. Enjoy your new BMW!

April 29, 2015

Dealership Rating

Joe Hargraves - Exceptional Salesman!! I recently bought a 2016 BMW X3 from Casey BMW, of which I special ordered. Joe Hargraves was my Salesman. Joe is the most competent, friendly and pro More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2015

Casey BMW responded

Nate, thank you so much for taking the time to share your feedback. We know that the car buying process can be a tedious endeavor that can leave one exhausted. Especially when it is a special order. Luckily we have Joe and the rest of our sales staff to make sure that is not the case at Casey BMW. We strive to make every car buying experience as fun, smooth and worry-free as possible. We truly appreciate your business and recommendation. Enjoy your new X3!

April 27, 2015

Dealership Rating

Joe Hargreaves i had a truely wonderful experience . Joe is one of a kind in personal attention and customer satisfaction. Thank you for making this a truly stressl More

by Elasen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2015

Casey BMW responded

You are very welcome! We are happy to hear that Joe was able to make sure that your car buying experience went off without a hitch. We here at Casey BMW believe that every customer's purchasing experience should be as great and stress-free as yours. Thank you for your business, and please let us know if there is anything else you need. Enjoy your new BMW and welcome to the Casey family!

April 11, 2015

Dealership Rating

First BMW Car Joe Hargraves was my salesperson. Very respectful, honest and have a lot of patience. Went by twice before we made our mind up and it was the best dec More

by Tiapro
Customer Service
Quality Of Work
Recommend Dealer
Yes
Apr 13, 2015

Casey BMW responded

This is what we are are all about here at Casey BMW. Providing a level of customer service that simply cannot be matched. We understand that the car buying experience can take some time, which is why our staff is dedicated to make sure that our customers find the vehicle that is absolutely perfect for them. Thank you for your business. Please let us know if there is anything else that you need. Enjoy your new BMW and welcome to the Casey family!

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