Joe Hargraves
Joe Hargraves at Casey BMW

Joe Hargraves | Page 21

Sr. Client Advisor

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

Contact Me
5.0
226 Reviews

Dealership Experience

48 yrs, 5 mos

Specialties & Trainings

CaseyBMW Salesperson of the Year 2017-2019-2020

CaseyBMW Salesperson of the YEAR 2014

View more specialties & trainings
5.0

226 Reviews

Write a Review

226 Reviews of Joe Hargraves

November 02, 2015

Dealership Rating

Excellent Customer Service By far the best dealership I have went to where I enjoyed being there without feeling pressured or hassled. Joe Hargraves was my sales person and he More

by ParrishV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2015

Casey BMW responded

That is wonderful to hear! We are so glad Joe was able to make you buying experience the excellent, low-pressure one you deserve. Joe and the rest of our team take pride in making sure our customers are provided with a level of service that simply cannot be matched. We truly appreciate your business, and look forward to seeing you again in the future. Enjoy your new 528i!

August 24, 2015

Dealership Rating

Joe Hargraves - Awesome Salesman This is my first BMW purchase and my experience from the client advisor, Mr. Hargraves to the sales manager, Lloyd Howell was satisfying. I appreciat More

by tdavis-white
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell

Aug 24, 2015

Casey BMW responded

Thank you so much for taking the time to share your feedback! It is wonderful to hear both Joe and Lloyd were able to make sure that your first BMW purchasing experience left you nothing short of completely satisfied. We know that buying a vehicle can feel like a tedious and stressful event, and that is why our entire staff take great pride making sure our customers always have a fun, smooth and hassle-free visit to our dealership. BMW is a higher standard of brand, and we believe that our customers deserve a higher standard of service to match. We truly appreciate your business, and please do not hesitate to let us know if there is anything more we can do for you. Enjoy your new BMW, and welcome to the Casey family!

June 27, 2015

Dealership Rating

Wonderful Car Buying Experience This is our second purchase from Casey BMW. My husband and I really appreciate working with such a professional and knowledgeable staff. Mr. Hargrav More

by idrive528i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Dier, Jimmy Jones

Jun 30, 2015

Casey BMW responded

That's great to hear! We are happy that Joe was able to provide you with the such great service and product knowledge to help make your second car buying experience at our dealership go off without a hitch. We truly appreciate your continued business, and please do not hesitate to let us know if we can do anything else for you. Enjoy your new BMW!

June 08, 2015

Dealership Rating

Purchased BMW This is my second BMW that I have purchased from Casey BMW with the help of a great salesman, Joe Hargraves. Joe will assist you with all questions. More

by MistyEscalade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2015

Casey BMW responded

That's what we like to hear, Connie! We are happy to hear that you came back to Casey BMW for your second BMW. We know that our customers can get a car from anywhere at any time from anyone, but they choose our dealership because we have dedicated salesmen like Joe who always go above and beyond for their customers. It's simply the Casey way. We truly appreciate your continued business, Connie. Please let us know if there is anything else we can do for you. Enjoy your new BMW!

April 29, 2015

Dealership Rating

Joe Hargraves - Exceptional Salesman!! I recently bought a 2016 BMW X3 from Casey BMW, of which I special ordered. Joe Hargraves was my Salesman. Joe is the most competent, friendly and pro More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2015

Casey BMW responded

Nate, thank you so much for taking the time to share your feedback. We know that the car buying process can be a tedious endeavor that can leave one exhausted. Especially when it is a special order. Luckily we have Joe and the rest of our sales staff to make sure that is not the case at Casey BMW. We strive to make every car buying experience as fun, smooth and worry-free as possible. We truly appreciate your business and recommendation. Enjoy your new X3!

April 27, 2015

Dealership Rating

Joe Hargreaves i had a truely wonderful experience . Joe is one of a kind in personal attention and customer satisfaction. Thank you for making this a truly stressl More

by Elasen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2015

Casey BMW responded

You are very welcome! We are happy to hear that Joe was able to make sure that your car buying experience went off without a hitch. We here at Casey BMW believe that every customer's purchasing experience should be as great and stress-free as yours. Thank you for your business, and please let us know if there is anything else you need. Enjoy your new BMW and welcome to the Casey family!

April 11, 2015

Dealership Rating

First BMW Car Joe Hargraves was my salesperson. Very respectful, honest and have a lot of patience. Went by twice before we made our mind up and it was the best dec More

by Tiapro
Customer Service
Quality Of Work
Recommend Dealer
Yes
Apr 13, 2015

Casey BMW responded

This is what we are are all about here at Casey BMW. Providing a level of customer service that simply cannot be matched. We understand that the car buying experience can take some time, which is why our staff is dedicated to make sure that our customers find the vehicle that is absolutely perfect for them. Thank you for your business. Please let us know if there is anything else that you need. Enjoy your new BMW and welcome to the Casey family!

April 06, 2015

Dealership Rating

Joe Hargraves This is my third BMW I've purchased from Casey BMW, Newport News with Joe Hargraves as my salesperson. He is very knowledgeable with what he sells and More

by Hop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Braeutigam

Apr 07, 2015

Casey BMW responded

Thank you for taking the time to share your feedback. It is great to hear that Joe was able to answer your questions so that you could get the exact vehicle that you wanted. We know that the car buying process and sometimes be a daunting task. That is why we have unparalleled sales people for our unparalleled BMW brand. We truly appreciate your continued business and look forward to working with you again in the future! Enjoy your new X5!

April 06, 2015

Dealership Rating

Joe Hargraves I have worked with Joe several times over the years. We ordered a 2015 X5 the way I wanted it and we were very pleased with his knowledge and help get More

by SKBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Braeutigam

Apr 07, 2015

Casey BMW responded

Wow! Thank you so much for your great comments. It is great that the two Joes deliver you such excellent customer service whenever you come to visit Casey BMW. We feel that there is no better feeling of assurance than having a trusted sales representative and a reliable service adviser. A combination that no customer should go without. We truly appreciate your continued business and do hesitate if you need anything else from us. Enjoy your new X5!

March 21, 2015

Dealership Rating

Forth BMW from here and always fully satisfied I recently purchased a 2025 BMW 650i convertible from Casey BMW. This is the forth vehicle that I have leased or purchased here. My salesperson, Jo More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Braeutigam

Mar 23, 2015

Casey BMW responded

That's what we love to hear Dan. It is great to hear that you know that both of the Joes can and will always be able to give you the customer that you deserve. We appreciate your continued business and look forward to working with you again in the future!

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