Joe Hernandez
Joe Hernandez at Nissan Van Nuys

Joe Hernandez | Page 2

Service Advisor

Nissan Van Nuys

5425 Van Nuys Boulevard
Los Angeles, CA 91411

4.9
24 Reviews
4.9

24 Reviews

Write a Review

24 Reviews of Joe Hernandez

September 19, 2026

Dealership Rating
Employee Rating

The service dept was good. Although it would be nice if me per say walked in and got a hello what can i help you with . It took someone 3 minutes to look up and ask me what can More

by fabchances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2026

Nissan Van Nuys responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 16, 2026

Dealership Rating
Employee Rating

Muy buena atencion de Joe H. Esperamos que el carro siga en buenas condiciones de los frenos. Por ahora se siente bien. Gracias Joe H eres muy profesional y amable. More

by carlosh
Recommend Dealer
Yes

Other Employees Tagged: Joe Hernandez

Sep 17, 2026

Nissan Van Nuys responded

Our team is glad we could service your Pathfinder’s brakes with the professionalism and friendly attention you received from Joe. Hearing that your brakes feel good means a lot to our service department.

September 11, 2026

Dealership Rating
Employee Rating

I feel Nissan is thorough! Jo is very personable, and professional He explained my battery was fair so I offered to buy another one More

by nicole6565a
Recommend Dealer
Yes

Other Employees Tagged: Joe Hernandez

Sep 25, 2026

Nissan Van Nuys responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 10, 2026

Dealership Rating
Employee Rating

Very nice and helpful workers from this dealer they check my car and I got advice what to do for my car More

by JANETHEG03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, Nazario Sanchez, Shant Ashikian , Ara Charlie Grigorian, Carlos Hernandez

Sep 10, 2026

Nissan Van Nuys responded

Your Nissan Xterra is in good hands whenever it visits our service department. Knowing that you found our inspection and advice helpful means a lot to our team.

September 10, 2026

Dealership Rating
Employee Rating

La mejor atención. Que me pudieron brindar los recomiendo. Al 100 por ciento exelente trabajo More

by flrodrigo76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2026

Nissan Van Nuys responded

Thanks for your recommendation and five-star rating. We’re glad our service team could provide you with top-notch attention and excellent work on your Nissan Frontier.

September 10, 2026

Dealership Rating
Employee Rating

El servicio fue excepcional desde que llegué. Fueron muy profesionales y atentos conmigo. Fueron muy eficientes y respetuosos con mi tiempo. Siento que mi carro corre mejor. Gracias por todo More

by fabianperez110523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, Nazario Sanchez, Shant Ashikian , Ara Charlie Grigorian, Carlos Hernandez, Marielena

Sep 10, 2026

Nissan Van Nuys responded

Knowing that the service felt exceptional from the moment you arrived means a great deal to our service department. We’re glad your Sentra is running better and that our team could be efficient and respectful of your time. Hearing you’re very satisfied with the entire experience truly means a lot.

September 09, 2026

Dealership Rating
Employee Rating

Outstanding customer service! Everyone was welcoming, professional, and helpful throughout my visit. I really appreciated how well they communicated with me and explained everythi More

by rosalindagonz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2026

Nissan Van Nuys responded

Clear communication is at the heart of our service team’s work. Knowing that our explanations during the service on your Nissan Rogue were helpful and the waiting area comfortable is rewarding. We’re glad you found our current maintenance specials valuable, and we appreciate your recommendation.

September 04, 2026

Dealership Rating
Employee Rating

Very satisfied with my service. Joe was extremely helpful throughout the process! He made sure to give me updates and was very good making sure I had my vehicle done by a timely man More

by Lopezmelissa751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2026

Nissan Van Nuys responded

Knowing that our updates and prompt service on your Sentra met your needs is rewarding. Joe is glad he could keep you informed throughout the process and ensure your Sentra was ready on time. Your kind words and five-star rating mean a great deal to our service department.

September 02, 2026

Dealership Rating
Employee Rating

All right It was delivered the way we discussed and the price agreed Thank you More

by Igor
Recommend Dealer
Yes

Other Employees Tagged: Joe Hernandez

Sep 03, 2026

Nissan Van Nuys responded

Knowing the service on your Rogue Select was delivered exactly as discussed and at the agreed price is rewarding. Your five-star rating means a great deal to our service team.

August 29, 2026

Dealership Rating
Employee Rating

Muy buena atension al cliente me atendieron muy bien los recomiendo son exelentess high I recomiendo More

by Luluycandy1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2026

Nissan Van Nuys responded

Your kind words about our attentive service on your Nissan Sentra mean a lot to our team. Thank you for recommending us!

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