Joe Herx | Page 14

Great experience Our family has worked with Joe on purchasing many Ford vehicles for at least 40+ years. We have always had a positive experience. Negotiating deals Our family has worked with Joe on purchasing many Ford vehicles for at least 40+ years. We have always had a positive experience. Negotiating deals with Joe is always enjoyable. I'm sure our family will continue to go back to Joe as long as he's working. More

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Rating for Joe Machens Capital City They bent over backwards to make this deal happen and even suggested that I go with the 2013 truck instead of one of their used one. I'm very plea They bent over backwards to make this deal happen and even suggested that I go with the 2013 truck instead of one of their used one. I'm very pleased with the dealership and Joe Herx for making this deal happen. Thanks Joe & Karen W. More

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I moved here 6 years ago and have been very satisifed with their work on my 2002 Escape, so when it came time to trade I went to the people I have come to trust here in Mid Mo and got a 2013 Escape. with their work on my 2002 Escape, so when it came time to trade I went to the people I have come to trust here in Mid Mo and got a 2013 Escape. More

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Joe always takes good care of us and does his best to help us get the best deal possible. He defines customer service! Thanks, Joe! help us get the best deal possible. He defines customer service! Thanks, Joe! More

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I actually ended up purchasing a used Lincoln and a new Ford truck over a two day period. I worked primarily with Joe Herx, but had sales assistance from Harvey and Rick. Everyone I worked with in the sa Ford truck over a two day period. I worked primarily with Joe Herx, but had sales assistance from Harvey and Rick. Everyone I worked with in the sales department on the used car side (bought both through them) were outstanding. I especially appreciated that Harvey and Rick were quick to help out, but did not try to muscle in on Joe's sales. The staff were extremely friendly and helpful, and I felt they were being honest with me when discussing the costs of the cars I purchased and the values of my trade-ins. I never felt pressured to buy a specific vehicle or, for that matter, any vehicle at all. When looking at what was available, they stuck to the parameters that I had specified up front and never wasted any of my time trying to show me something else. The only so-called pressure that I felt was from the encouragement the sales staff gave me to drive the vehicles for a long enough period of time to ensure that I was comfortable with it - and that was certainly a positive kind of pressure. There was excellent cooperation between the sales staff and the finance staff, and also between both of those staffs and the folks who actually prepared the vehicles for me to drive away. More

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Best place to buy a vehicle!! I have now bout two cars there hassle free and I love Joe Herx. He always goes above and beyond to make sure I'm happy with my purchase. there hassle free and I love Joe Herx. He always goes above and beyond to make sure I'm happy with my purchase. More

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We would have given all fives, except that the car wasn't cleaned as well as it should have been, and I had to point out dirt/tar 3 separate times before it was cleaned off by the cleaning guys, altho wasn't cleaned as well as it should have been, and I had to point out dirt/tar 3 separate times before it was cleaned off by the cleaning guys, although they did work on it when asked to and were not unpleasant about it. Joe and Leah were very pleasant to work with, and we are happy with the car. We are very happy with the special "Black Friday" sale of zero percent financing. At this point we would purchase from them again. More

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This was my third car purchase this year and was by far the easiest one yet. The sales and finance staff are always top notch and very helpful. I will definitely do business with them again! the easiest one yet. The sales and finance staff are always top notch and very helpful. I will definitely do business with them again! More

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Joe was very polite and courteous and very helpful, I told Joe what I was looking for about a week ago. Joe called me Tuesday November 12th to tell me he had a 2011 Ford Ranger 4 Wheel Drive low milege, told Joe what I was looking for about a week ago. Joe called me Tuesday November 12th to tell me he had a 2011 Ford Ranger 4 Wheel Drive low milege, if I could stop by and look at it. I went the same day to look at the Ranger at that time I did not have time to test drive the vechile, I trust Joe when he told me it was a goog truck, whitch it is. I assume it had cruse control which I was susprise when I took it home and it did not have this option, other than that the pick-up is in great shape, I did receive a great deal in both trade in and service to the vechicle. I appreciate the great help I received from Joe Herx Rowland Doerhoff More

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Joe Herx and the entire Machens team gave us great Customer Service. We will definitely do business with them again. Would highly recommend this dealership Customer Service. We will definitely do business with them again. Would highly recommend this dealership More

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