Joe Hofstetter

Highly recommend Great customer service. Attentive, patient and respectful to the needs of the buyer! Tyrell, Dan and Joe were a delight to work with and went above and beyond every other a Attentive, patient and respectful to the needs of the buyer! Tyrell, Dan and Joe were a delight to work with and went above and beyond every other auto dealer we've ever met with Good job guys More

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We purchased our last 2 new cars from Wilde dealerships and had pleasant buying experiences. My wife Lynn works for a Minnesota company that provides company cars to its numerous employees in the metro-Mi and had pleasant buying experiences. My wife Lynn works for a Minnesota company that provides company cars to its numerous employees in the metro-Milwaukee area and many of those vehicles have come from Wilde dealerships – my wife alone has received 4 new cars from Wilde Honda over the past 8 years. Ask Chris Bergner how many cars Stubbe & Associates have purchased from him over the years. And, our business, Mosquito Joe of Waukesha County currently has 5 service vehicles, we add 1-2 per year. Our first 4 vans were Ford Transit Connects, but our most recent vehicle is a Ram Promaster and we’ve made the decision to phase out the Fords and replace them with the Ram’s. Naturally, Wilde would have been the logical choice for our new Promaster purchases. Based on our previous experiences with Wilde dealerships we were not expecting the treatment we received at Wilde Jeep when we were looking to buy a used Wrangler. We were actually disgusted by the way we were treated. The most important decision we make every day is how to spend our time. Lynn is a nurse case manager and is compensated on billable hours. I work in our Mosquito Joe business where outstanding customer service is our top priority. Lynn spent several hours at the dealer test driving a used Jeep which we wanted to purchase and it turned out that another salesperson had a buyer for it prior to Lynn being shown the vehicle. However, our salesperson Len, said that they had another one that just came in that was going through safety inspection, that would be available when that process was completed. Len was informed that we wanted that Jeep and we were told that as soon as it came out of safety inspection we could put a deposit on the vehicle to hold it. Len told us that his manager was made aware that we wanted the vehicle. We would also be trading in a used pick-up truck and Len provided us with a trade-in estimate for that vehicle subject to physical inspection. We were told to call the dealer daily to check if the Jeep had come out of safety inspection. When Lynn called and learned that the safety inspection was completed she attempted to put the deposit on the vehicle to hold it, as Len had said we could do. Len was off that day and Lynn was directed to another salesman, Scott, who informed her that she could not place the deposit on the vehicle, she would need to come in to the dealership. Lynn went in & test drove the Jeep, again she was told that she could not put the deposit on it, even though we had been told that by Len. I joined Lynn at the dealership, we called and received pre-approved for financing from our credit union, I was in one of our company vans, so I went and retrieved the pick-up that we would be trading in. I had received a cash offer from CarMax for the truck we were trading in which was the same as the initial offer we were given by Wilde. This cash offer price was shared with Scott, the new salesperson we were working with. We were ready to buy the Jeep and made the offer, our pick up trade was reviewed and the trade-in value came in $500 less than initially offered, $10,500 vs $11,000. We said we weren't going to take $10,500 for the trade when we could go a few miles away to CarMax and get $11,000. Scott took the $11k trade in value back to his manager and it was rejected so we walked away from the sale. Horrible business practice to tell us we could place a deposit on the vehicle to hold it, then told that we could not do that. We believe that Scott was poaching the sale from Len because Len was off that day which is why he wouldn't let us place the deposit. So at this point Lynn had spent 5 hours at the dealer and I had spent 3 hours, Lynn missed out on over $300 of billable hours and I had to reschedule 3 customers that I wasn't able to service that day. We understood that the trade-in estimate was subject to physical review, and if $10,500 was their offer, fine. Then, 30 minutes after leaving the dealer, Lynn receives a call saying that they would now give us $11,200 for the trade-in. They had 2 chances to earn our business with $11k for the trade while we were sitting there, we were ready to buy and they pushed us out the door, then tried to lure us back. Total BS. This is the type of game-playing that has earned car salesmen and auto dealers the low public opinion that they have. We received the $11,000 for our trade-in, found another used Jeep, called and provided a deposit over the phone to hold the vehicle, and then visited the dealer days later and closed the transaction within an hour. Quite the opposite of our experience with Wilde. You can be sure we won't be purchasing our company Ram Promaster vans from Wilde and we will be sure to let the owner of Lynn's company know how we were treated at Wilde, they highly value Lynn's opinion. We would recommend staying away from this dealer. More

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The team really treated me and my family great. We were in the dealer for some hours and lunch time came and while we waited for paperwork they even ran across the lot to get my mother and kids some food w in the dealer for some hours and lunch time came and while we waited for paperwork they even ran across the lot to get my mother and kids some food while we got the deal done. Since leaving the lot I have passed family and friends the information about the team. More

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Stopped in to look at Jeep Grand Cherokees...New wasn't out of the question, but low mileage used was preferable to me...Tony, and Joe were exceptional in making the purchase as easy, and informed as possi out of the question, but low mileage used was preferable to me...Tony, and Joe were exceptional in making the purchase as easy, and informed as possible...We weighed new vs used, and given my preference to low mileage used, we found exactly what I was looking for...Jim in finance also was very helpful in finalizing the deal...I love my new(to me) car, and when we're ready to purchase my wife's next car, we will definitely be back to Wilde...Thanks Joe, Tony, and Jim... More

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2015 Dodge Durango After searching for the perfect vehicle for my wife, we found a 2015 Dodge Durango at Wilde Chrysler Jeep Dodge Ram, I contacted a sales person to sch After searching for the perfect vehicle for my wife, we found a 2015 Dodge Durango at Wilde Chrysler Jeep Dodge Ram, I contacted a sales person to schedule a visit and test drive the vehicle. I had to travel 3 hours for this vehicle and I didn't as I normally buy vehicles far away from where I live. The day for the test drive comes, we drove and like the car very much. The interior of the car was not clean at all, full of back finger prints and different stains in the ceiling of the vehicle, it was noticed and discussed the discoloration on the leather seat, and the option that I had was to, me take vacation from work, drive 3 hours to the dealership, schedule with some detail cleaning person (that should've been done before I came to test drive the car) spend the entire day at the dealership and drive another 3 hours back home. Obviously with the Covid-19 I wouldn't take chances, and end up paying $100 for someone clean the car... and I forgot to mention, after paying over 25k for this vehile, +$100 to get the car clean, I had to replace the windshield wipers (front + back) another $58... More

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The entire team Peter Brian Tim Josh Joe always do great Working with all the guy's up front putting a deal together from start to finnish make car buy easy Brian in service is great to work with for service Working with all the guy's up front putting a deal together from start to finnish make car buy easy Brian in service is great to work with for service needs or warranty work. working with thte entire group make buying a new or used car easy thank you all More

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Great dealership to work with. Another great experience working with Wilde and with Nick. We are very happy with our purchase and the service provided! We have worked with Wilde ma Another great experience working with Wilde and with Nick. We are very happy with our purchase and the service provided! We have worked with Wilde many times on cars and they are always great to work with. More

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First car purchased in 15 years! We gave Wilde Chrysler Jeep Dodge Ram a 5 star rating because everyone we worked with went out of their way to help us get the vehicle we needed/wante We gave Wilde Chrysler Jeep Dodge Ram a 5 star rating because everyone we worked with went out of their way to help us get the vehicle we needed/wanted! Each person we worked with was respectful, kind, polite, understanding, patient and sometimes funny, which made a stressful search easier to obtain our vehicle. Even the 2 ladies that checked us out were great! More

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Sales Scott was very helpful answering all my questions very pleasant experience Scott even stayed after hours till all my paperwork was done..Will conside Scott was very helpful answering all my questions very pleasant experience Scott even stayed after hours till all my paperwork was done..Will consider going back to Wilde for future purchase More

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Overall, it was a great experience. I had the pleasure of being Chris Callen's first sale! Chris was a pleasure to work with and he made the process easy. Throughout the sale, Chris was I had the pleasure of being Chris Callen's first sale! Chris was a pleasure to work with and he made the process easy. Throughout the sale, Chris was easy to talk to and at no point did I feel pressured to purchase the vehicle I was there to look at. I appreciated the transparency in the process and all staff I worked with were willing to answer any and all questions I had. I had no previous experience with Wilde, but it was well worth the hour drive to do business with Wilde. Would highly recommend! More

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