Joe Ignoffo | Page 7

Great Sealership, very customer service oriented Great dealership, people e are friendly, helpful and knowledgeable. Joe and Daren rock! The service area folks are vary helpful, Mike was great get Great dealership, people e are friendly, helpful and knowledgeable. Joe and Daren rock! The service area folks are vary helpful, Mike was great getting the service on my car completed quickly so I could make an appointment. Much appreciated. More

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Another great experience Heritage Cadillac consistently exceeds expectations. Brought my 2019 Cadillac in for my first oil change and tire rotation. From arrival at their cl Heritage Cadillac consistently exceeds expectations. Brought my 2019 Cadillac in for my first oil change and tire rotation. From arrival at their clean service center to departure, everyone was friendly and professional. The waiting room is stocked with snacks, water and coffee. There is a tv plus interesting current magazines. The car was ready in less than the anticipated time. Nice people to do business with from buying, leasing and service. More

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Big Thanks to Joe Ignoffo I had a very positive experience with Heritage Cadillac. Walking into Heritage, I had a very specific "ask" for my sales professional, Joe Ignoffo. I had a very positive experience with Heritage Cadillac. Walking into Heritage, I had a very specific "ask" for my sales professional, Joe Ignoffo... who listened to me, any delivered on my needs. Definitely will recommend to anyone looking for great service and honest consultation on leasing one of the ever improving Cadillac products that continue to come out. Unfortunately, Cadillac has decided to no longer provide complementary maintenance services to its cars under warranty and lease, but that is not the dealership's fault. It's also unfortunate that the lack of warranty and service coverage comes with a third party additional (and expensive) warranty sales pitch at the checkout desk (that borders on threatening)... but other than that I could not ask for a better experience. More

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Great experience The employees were very nice and friendly. They answered questions politely and asked if we wanted coffee or water while we waited. It was a pleasant The employees were very nice and friendly. They answered questions politely and asked if we wanted coffee or water while we waited. It was a pleasant experience. More

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Outstanding customer focus From beginning to end, made the car buying service both a pleasure and easy. The overview of all of the features was extremely valuable - Love the new From beginning to end, made the car buying service both a pleasure and easy. The overview of all of the features was extremely valuable - Love the new XT5 More

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Quick service All the work was done quickly, and correctly. Waiting area was clean, and relaxing. Car was finished quicker then estimated time when I checked in. All the work was done quickly, and correctly. Waiting area was clean, and relaxing. Car was finished quicker then estimated time when I checked in. More

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Great Service Always a pleasure to interact with this dealership. The service is always very good and the employees are friendly and helpful. A Very good experience Always a pleasure to interact with this dealership. The service is always very good and the employees are friendly and helpful. A Very good experience More

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Very pleased Joe,Keith and Kim all made me feel important as a new customer after a bad experience at Patrick Cadillac. My first Cadillac Escalade they made it po Joe,Keith and Kim all made me feel important as a new customer after a bad experience at Patrick Cadillac. My first Cadillac Escalade they made it possible. Joe calls offen to said hello. Your crew of dealer and were very friendly. Even up to now I'm even more satisfied. I'm ever happier because of Mark Brennan an old service advisor from Willowbrook Ford is on the team. More

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Joe Ignoffo is excellent! The entire process is excellent. Great service, great people. Joe Ignoffo & Darren Shaffert are especially helpful and good at their jobs. I would The entire process is excellent. Great service, great people. Joe Ignoffo & Darren Shaffert are especially helpful and good at their jobs. I would highly recommend Heritage to other car buyers. More

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Love Heritage Cadillac sales and Service Had an oil change on my new XT5 yesterday. My usual service guy left Heritage last summer so I was feeling a little lost. Mark took care of me yesterd Had an oil change on my new XT5 yesterday. My usual service guy left Heritage last summer so I was feeling a little lost. Mark took care of me yesterday and he was awesome. He is a great guy. Thanks Heritafe, for hiring such nice people. More

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