I have been in the Automotive Sales industry for the last 22 years. I can proudly say the last 21 years have been spent here with Gorges Volvo and I have called Omaha home basically my entire life. Being General Manager is more than just the day to day it's about building relationships and knowing our customers.
Read moreDealership Experience
24 yrs, 6 mos
Industry Experience
27 yrs, 1 mo
Languages Spoken
English
Employee Video
83 Reviews
Write a Review83 Reviews of Joe Isbell
January 13, 2020
Great prices, dependable, honest, efficient and excellent customer service. We drive pretty far because we want it done right the first time. We recommend this service department and dealership as a whole of customer service. We drive pretty far because we want it done right the first time. We recommend this service department and dealership as a whole often. More
Other Employees Tagged: Marcus Gorges, Joel Palmquist , Jeff Spencer
December 19, 2019
Fast, friendly, efficient Been serving my cars here since we bought a car and have been nothing but impressed by the 3 service writers. I will take my car no where else. Been serving my cars here since we bought a car and have been nothing but impressed by the 3 service writers. I will take my car no where else. More
Other Employees Tagged: Chad Christensen, Joel Palmquist , Jeff Spencer
November 13, 2019
Not impressed There is two different price for there 40000 miles service . One by Volvo and one they had at there place . I was told and I agreed to pay what they a There is two different price for there 40000 miles service . One by Volvo and one they had at there place . I was told and I agreed to pay what they asked , but at same time I also ask why is difference in price but they were not able to justify me . Since I compared service I got and paid vs price listed for servicing 40000 miles of my car on volvo there was $100 difference but no difference in service or at least what I saw I did not find any . Waiting on them to call me or justify me but haven’t received all I got from Jeff Spencer that I need to go online .. Not impressed how it was handle and still no justification .. Also I m not looking to any refund or getting money back but at least tell me the difference. I know it is locally owned and I prefer to exchange business locally but also want to be sure that I m not getting ripped off .. hope mr Spencer email me or call me to show me difference.. we have work with mike in sales and we love working with him , I don’t want to find reason going away from Volvo for small stuff .. never know how small stuff grows and became bigger .. More
Other Employees Tagged: Mike Percival, Chad Christensen , Jeff Spencer
November 12, 2019
Best Service Department Josh Corey and Kevin are consummate professionals. Always helpful, knowledgeable, and willing to go the extra mile. Fixed tires, car Care clinic is a Josh Corey and Kevin are consummate professionals. Always helpful, knowledgeable, and willing to go the extra mile. Fixed tires, car Care clinic is a must. More
Other Employees Tagged: Chad Christensen , Charles Erickson, Jeff Spencer, Josh, Josh, Corey, Kevin
October 30, 2019
Exceptional Experience Courteous kind and knowledgeable personnel made the experience very pleasurable. Mike wasvery knowledgeable and assisted us with learning all of the n Courteous kind and knowledgeable personnel made the experience very pleasurable. Mike wasvery knowledgeable and assisted us with learning all of the new technology in the vehicle. More
Other Employees Tagged: Mike Percival, Joel Palmquist
September 16, 2019
Best service in town I know a thing or two because I've seen a thing or two. This place has the best customer service in town. They'll treat you right. I know a thing or two because I've seen a thing or two. This place has the best customer service in town. They'll treat you right. More
Other Employees Tagged: Mike Percival, Chad Christensen, Marcus Gorges, Joel Palmquist, Haley Frost , Charles Erickson, Aaron Flanagan
July 22, 2019
Tire repair and replacement. Replaced the tire in a timely fashion and fixed my other tire on the car so I could drive while I was waiting for the new tire. Replaced the tire in a timely fashion and fixed my other tire on the car so I could drive while I was waiting for the new tire. More
Other Employees Tagged: Chad Christensen , Matt Brewster, Jeff Spencer
June 19, 2019
Excellent! Only word this dealership needs! Best people working there, best customer service! Don’t know what other dealership i’d ever go to! The entire dealership is like a big family and they Best people working there, best customer service! Don’t know what other dealership i’d ever go to! The entire dealership is like a big family and they let everyone who walks in the door in as a new member! More
Other Employees Tagged: Marcus Gorges , Aaron Flanagan, Jeff Spencer
April 24, 2019
As ALWAYS... The Best! This purchase was about our fifth or maybe sixth from Gorges Volo. The entire team , Management, Sales and Service has always been open, honest and tr This purchase was about our fifth or maybe sixth from Gorges Volo. The entire team , Management, Sales and Service has always been open, honest and trustworthy...always. They understand that customer service is always front and foremost. Thanks again for the continued outstanding service. More
Other Employees Tagged: Chad Christensen, Joel Palmquist , Aaron Flanagan
April 05, 2019
Love My Dealer Mutual respect. Volvo knows me and my car. No pressure to add unnecessary work, flexible schedule, always efficient and welcoming. Cannot imagine a be Mutual respect. Volvo knows me and my car. No pressure to add unnecessary work, flexible schedule, always efficient and welcoming. Cannot imagine a better relationship with a dealer or other maintenance group. Whether dealing with sales or service the Gorges folks are always responsive and patient with my questions. I will not go elsewhere. More
Other Employees Tagged: Joel Palmquist , Jeff Spencer, Corey and Josh

