Joe Jacques

I can’t say enough good things about Michael Pierter. His knowledge of the product is second to none. He listens to your needs and wants and can fit you to the right Volvo. After you purchase your vehicl His knowledge of the product is second to none. He listens to your needs and wants and can fit you to the right Volvo. After you purchase your vehicle he will always remember who you are and what you bought. I have purchased several Volvos from him over the years and will continue to in the future. He has always been honest and straight forward which in my opinion are amazing qualities to have not only in car sales but in life. He has them in both. More

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I went in and purchased a new Volvo XC90 in less than 3 hours, paid cash and drove it home that day. I'd say I was an easy customer! Shortly after I experienced computer issues. I took it for service at hours, paid cash and drove it home that day. I'd say I was an easy customer! Shortly after I experienced computer issues. I took it for service at a local Volvo dealer. (Great service!). The problem returned with additional computer issues. ( Actually going back for the 4th time next week) I decided to call Portland Volvo, I called the service department 2 days in a row, no answer! I decided to call the salesman, I just wanted to know if this was a common problem with this particular model. I left 2 messages for the salesman, no response. I called the Sales Manager, had a great conversation with him. He actually told me to bring the car for service at Lovering Volvo because they have great reputation and are closer to me. He assured me he would check with his service staff and get back to me. That didn't happen! I called and left him voice mail and still no return call. Customer service at its worse! I am sorry there is not an option to give zero stars, but I had to choose 1 star. More

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Overall, excellent experience. Mike was super knowledgeable and very thorough. He answered all of our questions with confidence and was patient during the process. A pleasure to work with!!! knowledgeable and very thorough. He answered all of our questions with confidence and was patient during the process. A pleasure to work with!!! More

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The process was simple- no pressure and pleasant- sales associate was extremely knowledgeable and explained the features of our new car thoroughly. Very patient. Would highly recommend dealer and sales ass associate was extremely knowledgeable and explained the features of our new car thoroughly. Very patient. Would highly recommend dealer and sales associate. More

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Mikey Kuy is a very pleasant and caring, no pressure salesman. Made calls to us during and following the sale. Really appreciated the effort he made as well as the additional follow through after the pu salesman. Made calls to us during and following the sale. Really appreciated the effort he made as well as the additional follow through after the purchase. He spent time with me to make certain I knew how to work all of the options my XC 60 R Type had to offer which are many. More

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