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Joe Kem
34 Reviews
Hi, I am Joseph Kem, Service Advisor with Cedar Rapids Toyota. I have been with Cedar Rapids Toyota since October of 2013. I moved to Cedar Rapids in 2012, where I met my wife and had our first child. I am an avid outdoors man. I love to swim, bike, hike and play outside. I would love the opportunity to meet and help with the services of your vehicle. Desk # 319-294-4657
Read moreDealership Experience
10 yrs, 9 mos
34 Reviews of Joe Kem
February 24, 2016
Quick & Efficient The service team did a great job on my 10,000 mile service. The advisor was courteous, and answered my questions. The service took about 35 minutes The service team did a great job on my 10,000 mile service. The advisor was courteous, and answered my questions. The service took about 35 minutes and allowed me to be early for my next appointment. More
by jdh123
Helpful 
December 08, 2015
C.R. Toyota "Rocks!!" for 2 Iowa Life(r)'s W.Smith/J.Otto Nobody's perfect, but..... " Wow!!" Cedar Rapids Toyota dealership from sales, service, parts, financing they are very, very close!! Last in for serv Nobody's perfect, but..... " Wow!!" Cedar Rapids Toyota dealership from sales, service, parts, financing they are very, very close!! Last in for service on our Rav 4, and Prius C, shortly before that. Appointment was made easily on their website, and confirmed by e-mail. Great service and I was on the road again. Also, used a coupon that was sent to my e-mail from Toyota!! We absolutely LOVE our Toyota's, and will only go to Cedar Rapids Toyota in Hiawatha!! We are life(r)'s. 2 Celica's, 2 Tacoma's, 2 Rav 4's and a Hybrid Prius C !! We are very excited to see and use the NEW Facility !! More
by Iowa Life(r)'s
Other Employees Tagged: Jon Fridinger, Steve Lemke , J.D. Fagle , Doug Olson, "Chris"
November 01, 2015
Maintenance They were very courteous and took care of my RAVE4 in a very timely matter. The waiting area is very clean and has every thing a person needs for a co They were very courteous and took care of my RAVE4 in a very timely matter. The waiting area is very clean and has every thing a person needs for a comfortable wait. More
by Christy
October 11, 2015
Quick Oil Change Was told my quick oil change may take an hour and half or more, due to Friday afternoon and a back log, it but was done in less than an hour. Always Was told my quick oil change may take an hour and half or more, due to Friday afternoon and a back log, it but was done in less than an hour. Always a comfortable waiting area and friendly staff. More
by payrollgreen
October 09, 2015
Great service center, great dealership I have worked with this dealership and service department for years and cannot say enough good things about them. Their attention to quality work, cus I have worked with this dealership and service department for years and cannot say enough good things about them. Their attention to quality work, customer service and overall satisfaction is unmatched. Wouldn't think of going somewhere else. Great operation all the way around! More
by Joe123
Other Employees Tagged: Jon Fridinger, Steve Lemke , J.D. Fagle
October 01, 2015
Repair center I had to have my moon roof repaired in my 2006 Highlander. The staff and techs are top rate. I my roof sounds healthier than it has in years. Work com I had to have my moon roof repaired in my 2006 Highlander. The staff and techs are top rate. I my roof sounds healthier than it has in years. Work completed on time. More
by safetycomm
Other Employees Tagged: J.D. Fagle , Doug Olson
September 22, 2015
Great Job and Customer Satisfaction!!!!!!! Joe, Is one that is focus on customers issues and ensuring their needs are being met. He went the extra mile to get my vehicle in on short notice Joe, Is one that is focus on customers issues and ensuring their needs are being met. He went the extra mile to get my vehicle in on short notice and got it done in a timely manner. Thanks.... More
by doug12345
August 15, 2015
The greatest They got my car in right away fixed it all while I ate breakfast, and had a back massage on them! Thanx CR Toyota You are the greatest They got my car in right away fixed it all while I ate breakfast, and had a back massage on them! Thanx CR Toyota You are the greatest More
by Racer
August 07, 2015
Excellent Service My Toyota was recently serviced at CR Toyota and they did an excellent job with the diagnostic. It is going in for the needed repair next week. Everyo My Toyota was recently serviced at CR Toyota and they did an excellent job with the diagnostic. It is going in for the needed repair next week. Everyone is always very friendly, helpful and knowledgeable. I will always own a Toyota and will recommend their sevice department. More
by Cms19
Other Employees Tagged: Penny Gavin
July 09, 2015
excellent Quik in and out service. Excellent. Needed routine service for my Lincoln in a pinch, wasnt able to get an appt. Found Toyota drive in express se Quik in and out service. Excellent. Needed routine service for my Lincoln in a pinch, wasnt able to get an appt. Found Toyota drive in express service was available without an appt. Great service, great facilty and a great price. More
by rodryr1
Other Employees Tagged: Jon Fridinger, Steve Lemke , J.D. Fagle , Gus England, Chris Griswold, Greg McCoy , Doug Olson
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