Joe Luneau | Page 8

I brought my RAV4 in for an oil change. I dropped in off early a.m. and planned to pick it up when I got out of work late afternoon. I received a phone call by mid- a.m. saying the service team noticed it early a.m. and planned to pick it up when I got out of work late afternoon. I received a phone call by mid- a.m. saying the service team noticed it was due for an inspection and would I like that done as well. I hadn't noticed that it was due and really appreciated the phone call and getting that done at the same time. The service team was great! Thanks so much! More

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My boyfriend and I recently bought a Toyota at Handy Chevrolet and were able to visit Handy Toyota to access the sales record before deciding to buy the car. Joe was very helpful and straight forward w Chevrolet and were able to visit Handy Toyota to access the sales record before deciding to buy the car. Joe was very helpful and straight forward with us. After we bought the car, I took it back to Handys to have the tire pressure light checked. I appreciated the fact that they let me know how long it would take (and were true to that!) they also helped install my license plates and apply touch-up paint to my hood, free of charge. We have been very happy with the personal service that we have received at both dealerships. Handy Toyota is definitely worth the drive. More

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I recently had general service done on my 2007 Toyota October 20th therefore, I wanted to give some possitive feedback on how my service experience was and has always been. Also, when ever I call to set October 20th therefore, I wanted to give some possitive feedback on how my service experience was and has always been. Also, when ever I call to set up the appointment they are always able to work out a time that works best for my very busy schedule. Great job to all the service guys at the St Albans location. Deb Safford More

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I purchased a 2010 Prius from this dealer in August of 2009 and have been bringing it for the regular oil service for just over a year now. They have an excellent team and I have been very satisfied with 2009 and have been bringing it for the regular oil service for just over a year now. They have an excellent team and I have been very satisfied with their service. I would highly recomend them. More

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I had never bought a Toyota. I was not impressed with the dealership in S. Burlington. A friend suggested I try Handy. I was impressed from start to finish with the deal. I continue to be pleased with servic dealership in S. Burlington. A friend suggested I try Handy. I was impressed from start to finish with the deal. I continue to be pleased with service, which I have only needed for maintenance. I am hooked on Toyota. More

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Although I live in Burlington and Essex Junction, I ONLY trust my 2000 Toyota Corolla to Handy. NO other Toyota dealer in the area has the wonderful customer service and experiences mechanics that you have. trust my 2000 Toyota Corolla to Handy. NO other Toyota dealer in the area has the wonderful customer service and experiences mechanics that you have. I also like that customized 2011 Camry SE (the blue one) More

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This is the second vehicle I have purchased from Handy Toyota. I find them to be honest, courteous and they go out of their way to provide you with a good vehicle experience. Additionally, their service Toyota. I find them to be honest, courteous and they go out of their way to provide you with a good vehicle experience. Additionally, their service department is top notch. I will continue to do business with them in the future! More

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This my 5th car I've bought at this dealer and my forth Toyota. Ali has done aood job he sends us birthday cards on our birthdays. The reminder of the staff I've come in contact with has always been frien Toyota. Ali has done aood job he sends us birthday cards on our birthdays. The reminder of the staff I've come in contact with has always been friendly and helpfull. I'd have no problem recommending Handy Toyota to my friends, in fact one of my friends has now bought two Toyota's from Handy. More

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The people at Handy's have always treated me fairly,given me a higher than expected trade in value.I have just bought my 4th vehicle from them. The service department has always treated me with the utmost r me a higher than expected trade in value.I have just bought my 4th vehicle from them. The service department has always treated me with the utmost respect and have done their best to drcrease my out of pocket expense and have as much covered by warranties More

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We are currently having a remarkable customer relationship with Handy Toyota. Here's a summary of our history with Handy Toyota so far. Summer 2008 - it's time (way past time actually) f relationship with Handy Toyota. Here's a summary of our history with Handy Toyota so far. Summer 2008 - it's time (way past time actually) for some new wheels. Poof! Enter: Instant car shopping stress! To begin the long arduous process we decide to try to see if we can actually afford a NEW car. Having spent a lifetime with nothing but used cars we'd really appreciate the 'highest' level of reliability a NEW car has to offer and treasure the thought of putting the original miles on a vehicle rather than inheriting someone else’s 'lifestyle' yet again. Also, we can't afford the full-purchase-price monthly payments for a NEW vehicle so we decide to try leasing and allow ourselves what we have paid in the past for used cars and budget ourselves a ~$200 monthly payment. After establishing our most important vehicle requirements - 4cyl for gas economy, adjustable cockpit, and wagon-like storage space – we do the research to narrow down our most likely vehicle choices. Once we had our list of 4-5 models, and before doing any traveling, we make some phone calls to see what the sales folks will 'offer' us and get an idea of who might like our business. We had several less than satisfying interactions (depressing actually) with various dealerships around the Champlain Valley. Then came Handy's turn. By chance (luck?) we spoke with Adam. Within literally 5 minutes (yes, five) Adam (kicked all the other dealerships butts) gave us a ballpark lease payment estimate of $201 on a 2009 4cyl Camry with full power driver’s seat and fold-down rear seats. Bam! Stress? What stress? 4-for-4. Sold! We went for a test drive that afternoon, loved the car, and drove it home the next day – proud ‘owners’ of a truly new car. What Adam had actually done inside of a few minutes was to remove a ton of our car shopping stress. He listened to what we were searching for and hit the mark without expending an ounce of sales pressure. He truly worked *with* us (not *on* us). Subsequent visits to Handy's service dept over the past year have also been stress free and friendly. It is becoming apparent to us that they are extremely interested in their customer's satisfaction. They also seem to be going beyond the individual transactional excellence and are managing for the long term by taking their customer relationship development very seriously. So far we are quite impressed with the overall quality of our experiences with Handy Toyota. We will be back! More

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