Joe Manderino

Joe was great to work with. I picked out the truck, and boom it was mine. He got it done! Really easy to work with! boom it was mine. He got it done! Really easy to work with! More

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Best customer service around hands down. Repeat buyer for the 9th time. Highly recommended. Always willing to do anything the customer ask. Jim and his staff make you feel like you’re dealing with a small to the 9th time. Highly recommended. Always willing to do anything the customer ask. Jim and his staff make you feel like you’re dealing with a small town dealership but in a modern day setting More

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NOTHING GOOD! I attempted to purchase a vehicle that I really, really wanted in Nov. 2017 after my vehicle had been totaled through no fault of my own...the person I attempted to purchase a vehicle that I really, really wanted in Nov. 2017 after my vehicle had been totaled through no fault of my own...the person at fault was a Plainfield Police Officer! I was desperate to get a vehicle as I had been in rentals for over a month. I went to Stoops, (dont remember the salesman), test drove a vehicle, for which I was very interested in purchasing. At first the deal did not go through, I suggested I had more income and awaited another response. I never heard back from them till a couple weeks later. THEY REALLY WANTED TO SELL A CAR DIDN'T THEY??? Well, needless to say, I ended up buying a FORD at another dealership! Now, problem No. #2...Most of last week (mind you, this is now July 2018) and this week I have received at the very minimum of a dozen phone calls from Stoops warranty or extended warranty departments. Even if this IS a separate entity, Stoops apparently SOLD my name and phone number to these entities and now they will not leave me alone! All have different phone numbers & want to discuss my Buick warranty! I have REPEATEDLY told the individuals, that I do not OWN a Buick, have NEVER owned a Buick, and have no INTENTIONS of purchasing a Buick! (Especially from Stoops).I have told these people this AND to stop calling me! But noooo... they keep right on calling! Last week when the calls started, I actually BURIED my mother, out of town and this week, I've had the flu for 4 days! I DO NOT NEED THIS BALONEY! (That is putting it very mildly). To sell or give someone's name to a third party, when NO transaction or purchase was ever done is pathetic. I dont want no excuses, I want it to stop and STOP now! I dont care who has to be called, get it done. Now to future customers...think twice before doing business at Stoops if they do this type of stuff. If I could give zero stars I would! (I do not know names of individuals, so boxes checked are incorrect) More

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Elderly Extortion Stoops talked my 73 year old mother, that had been told by her doctor not to drive, out of her Cadillac she owned into a lease. Now that I have taken Stoops talked my 73 year old mother, that had been told by her doctor not to drive, out of her Cadillac she owned into a lease. Now that I have taken over her care, I have discovered that the lease is due to be turned in and the equity from the Cadillac is missing. More

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My experience there was outstanding. Joe Manderino made me feel very comfortable with the whole process. So far he's been the best sales person I've ever met. He went out of his way to ma Joe Manderino made me feel very comfortable with the whole process. So far he's been the best sales person I've ever met. He went out of his way to make things right for my purchase. I recommend seeing him for your next car or truck purchase. Thanks Joe More

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Always friendly and willing to answer my questions Great staff letting you know along the way on the status of the work being done to your vehicle. Sales person never forgets his customers always speak Great staff letting you know along the way on the status of the work being done to your vehicle. Sales person never forgets his customers always speaking passing through the waiting area. Feel like family! More

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Great experience ! We will be back and we will be sure to share our experience with family & friends ;) great experience overall . Very helpful, knowledgable and profess We will be back and we will be sure to share our experience with family & friends ;) great experience overall . Very helpful, knowledgable and professional. Thank you Joe ! More

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Excellent Joe Manderino responded to each of our needs and reviewed the best vehicle options. He was a pleasure to work with each time that we came in. Joe Manderino responded to each of our needs and reviewed the best vehicle options. He was a pleasure to work with each time that we came in. More

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Best Dealer Ever Great sales; service and finance! Everything was quick; they explain me everything I want to know and now I have my wonderful car that I can't compla Great sales; service and finance! Everything was quick; they explain me everything I want to know and now I have my wonderful car that I can't complain.. More

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Awesome experience This is the 2nd vehicle that I have purchased from Joe Manderino and Jim Jarvis at Stoop's. I would highly recommend both. Joe made the experience ver This is the 2nd vehicle that I have purchased from Joe Manderino and Jim Jarvis at Stoop's. I would highly recommend both. Joe made the experience very pleasant and quick. More

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