Joe Murray | Page 5

Another quick and easy purchase for me at Crown Buick! Great salesman! Another great experience. I will be back in the future! Great salesman! Another great experience. I will be back in the future! More

by ACFBANKS322 Verified Customer Verified Customer

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It took entirely too long for them to process and mail the title and tax documents to my home state. the title and tax documents to my home state. More

by wgalbreth Verified Customer Verified Customer

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Hello my name is Durand Diblasi, a once very satisfied customer of Crown, as we have bought 3 vehicles in the past year from Joe Murray, who was great. The past 3 weeks, i have been trying to get in t customer of Crown, as we have bought 3 vehicles in the past year from Joe Murray, who was great. The past 3 weeks, i have been trying to get in touch with your dealership, multiple times, left multiple messages for multiple departments as i had questions for every department, and i wanted to spend some more money with you guys to install a trailer hitch on my 2023 gmc acadia that was purchased at your dealership new in 2023. I never received a call back even tho i spoke to your sales manager , Wayne Bourg who was great the day i came in looking for the service manager who wasnt in the whole week, i asked for your GM and could not get him either so Wayne professionally took me into his office last Thursday and promised me i would get a call back by Tuesday by him or Robin the service manager for two things, the price on the trailer hitch install and parts and also had some warranty questions about my wife's 2024 engcore gx that was purchased at your dealership this year in February. Wayne had suggested i go to u haul for the install and i refused that suggestion because i want OEM parts and installation. So here we are on Wednesday and still no phone call from Robin or Wayne. I have given them an additional 24 hours to contact me before reaching out, because i am in the business and i know how things can get. So i did not evn attempt to call today, because i was confident no one would answer, so i drove up there on my lunch break. i asked for the GM , i got Todd Leaumont, unfortunately, because this guy was totally unprofessional. i had let him know i was having troubles and Wayne was supposed to call me yesterday on them. He said Wayne was here yesterday, but not today. i asked if he could call Wayne( normally i would not do so because i like my off days stress free) but in this situation of calling for weeks and waiting a week for a phone call back from last week that was promised i would get a call back Yesterday a week ago. So i requested Todd call Wayne to see the status of my problems, Todd refused to do so because " I am not calling him on his day off" . Also every time Todd would ask me a question, he wouldn't even let me get a sentence in without rudely interrupting. I had multiple questions for him that his answer was to all of them " I don't know" . At that point, i ask him kindly, "what do you know?" . He says get out of my office and im calling the police. I sat patiently for the police to arrive. More

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Dealership was very easy to work with. Made the vehicle buying process quick. This is my third purchase from them. I highly recommend! Made the vehicle buying process quick. This is my third purchase from them. I highly recommend! More

by CAREY.GAGNARD Verified Customer Verified Customer

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Joe Murry is an excellent sales representative. When I walked into the Crown GMC show room, he was the first person to address me. Of course, he asked if he could help me. My reply was simple, I wa When I walked into the Crown GMC show room, he was the first person to address me. Of course, he asked if he could help me. My reply was simple, I wanted a midsize SUV without all the high price bells & whistles at a great price. Somehow Joe knew what I was looking for and suggested a new 2024 GMC Terraine and I said that is OK with me. if the price is right. After some negotiations Joe worked out, what I considered a great price and since I am a Veteran he showed me how to apply for a military discount. Joe is truly an asset to the Crown organization. Before going to Crown, I shopped other dealers, and I must say all employees' I delt with through my purchasing process were great and truly focused on customer satisfaction. More

by RUSSMESSINA Verified Customer Verified Customer

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Great time with Joe Murray helping us to buy the car. He was a great salesman who was very personable He was a great salesman who was very personable More

by MRBNOLA Verified Customer Verified Customer

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Everybody was very helpful didn't get exactly what I started to get but I got what I originally looked at so they experience was great started to get but I got what I originally looked at so they experience was great More

by caljonla Verified Customer Verified Customer

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The workers wery very welcoming and patient with me while I was purchasing my car. I was purchasing my car. More

by beyoncemorrison2 Verified Customer Verified Customer

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The workers and salespeople at the dealership were friendly and happy to talk to us and help us. friendly and happy to talk to us and help us. More

by Yaons Rasmy Verified Customer Verified Customer

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great experience sales personnel very helpful will definitely use crown Buick again. Joe felt like family definitely use crown Buick again. Joe felt like family More

by phillip.bodin Verified Customer Verified Customer

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