Joe Murray | Page 5

I found the right deal for me. A 2023 GMC Sierra. Brandy was very helpful and knowledgeable. A 2023 GMC Sierra. Brandy was very helpful and knowledgeable. More

by conunpappas Verified Customer Verified Customer

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I worked with Mr. Joe Murray who was excellent. He kept me updated and informed throughout the entire buying process. It was a seamless purchase. Joe Murray who was excellent. He kept me updated and informed throughout the entire buying process. It was a seamless purchase. More

by cheraut Verified Customer Verified Customer

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Staff was very attentive, and knowledgeable, very friendly. Working with Mr. Murray was great with no hassle. friendly. Working with Mr. Murray was great with no hassle. More

by masheena.stafford Verified Customer Verified Customer

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I feel we were able to come to a deal that was fair for both parties. both parties. More

by notkscott Verified Customer Verified Customer

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Joe Murray was fantastic and very helpful. I will always come back to buick GMC. I will always come back to buick GMC. More

by rdarnelljr89 Verified Customer Verified Customer

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Buying a new at Crown was smooth. Joe Murray made the process easy and readily answered all of my questions. I would recommend Crown and Joe without reservation. Joe Murray made the process easy and readily answered all of my questions. I would recommend Crown and Joe without reservation. More

by d Verified Customer Verified Customer

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Another quick and easy purchase for me at Crown Buick! Great salesman! Another great experience. I will be back in the future! Great salesman! Another great experience. I will be back in the future! More

by ACFBANKS322 Verified Customer Verified Customer

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It took entirely too long for them to process and mail the title and tax documents to my home state. the title and tax documents to my home state. More

by wgalbreth Verified Customer Verified Customer

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Hello my name is Durand Diblasi, a once very satisfied customer of Crown, as we have bought 3 vehicles in the past year from Joe Murray, who was great. The past 3 weeks, i have been trying to get in t customer of Crown, as we have bought 3 vehicles in the past year from Joe Murray, who was great. The past 3 weeks, i have been trying to get in touch with your dealership, multiple times, left multiple messages for multiple departments as i had questions for every department, and i wanted to spend some more money with you guys to install a trailer hitch on my 2023 gmc acadia that was purchased at your dealership new in 2023. I never received a call back even tho i spoke to your sales manager , Wayne Bourg who was great the day i came in looking for the service manager who wasnt in the whole week, i asked for your GM and could not get him either so Wayne professionally took me into his office last Thursday and promised me i would get a call back by Tuesday by him or Robin the service manager for two things, the price on the trailer hitch install and parts and also had some warranty questions about my wife's 2024 engcore gx that was purchased at your dealership this year in February. Wayne had suggested i go to u haul for the install and i refused that suggestion because i want OEM parts and installation. So here we are on Wednesday and still no phone call from Robin or Wayne. I have given them an additional 24 hours to contact me before reaching out, because i am in the business and i know how things can get. So i did not evn attempt to call today, because i was confident no one would answer, so i drove up there on my lunch break. i asked for the GM , i got Todd Leaumont, unfortunately, because this guy was totally unprofessional. i had let him know i was having troubles and Wayne was supposed to call me yesterday on them. He said Wayne was here yesterday, but not today. i asked if he could call Wayne( normally i would not do so because i like my off days stress free) but in this situation of calling for weeks and waiting a week for a phone call back from last week that was promised i would get a call back Yesterday a week ago. So i requested Todd call Wayne to see the status of my problems, Todd refused to do so because " I am not calling him on his day off" . Also every time Todd would ask me a question, he wouldn't even let me get a sentence in without rudely interrupting. I had multiple questions for him that his answer was to all of them " I don't know" . At that point, i ask him kindly, "what do you know?" . He says get out of my office and im calling the police. I sat patiently for the police to arrive. More

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Dealership was very easy to work with. Made the vehicle buying process quick. This is my third purchase from them. I highly recommend! Made the vehicle buying process quick. This is my third purchase from them. I highly recommend! More

by CAREY.GAGNARD Verified Customer Verified Customer

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