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Joe Navarro
Joe Navarro at Fort Wayne Nissan

Joe Navarro

Sales

Fort Wayne Nissan

4909 Lima Rd.
Fort Wayne, IN 46808

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6 Reviews
not yet
rated

6 Reviews

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6 Reviews of Joe Navarro

March 11, 2023

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Employee Rating

Was treated fairly well by Payton the salesmen who I worked with to purchase my car. After spending several hrs at the dealership I finally left with my vehicle only for the check engorged light to come More

by THESPURS2
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lee Walls, Peyton Housholder, Keaton Brown

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Mar 13, 2023

Fort Wayne Nissan responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Fort Wayne Nissan. If you are willing to give us another chance, please reach out to us at (260) 299-5714 to speak to our manager directly.

March 05, 2023

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Employee Rating

Keaton Braun is hands down the best Service Advisor in the city and probably the entire region. I take all of our vehicles there even if they aren't a Nissan. More

by KOMETSFAN2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Todd, Cody Barney, John Hefty, Trey Steensma, Zac Gardenour, Keaton Brown

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Mar 06, 2023

Fort Wayne Nissan responded

Thank you for taking the time to leave us a five-star review. We're thrilled to hear that you found your experience with Keaton to be a positive one. Thank you for choosing Fort Wayne Nissan. We appreciate your business and hope to see you again soon!

February 06, 2023

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Employee Rating

Great experience. ..sales team was outstanding. Excellent customer service. Appreciate the attention and quick process. More

by tvgroves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Hefty

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Feb 07, 2023

Fort Wayne Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Feb 08, 2023

Fort Wayne Nissan responded

Tvgroves, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Fort Wayne Nissan

December 01, 2022

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Employee Rating

Joe was great to work with. He was very quick to communicate, and he was even willing to travel to our home to help us complete some paperwork! Excellent service from all of t More

by CGRIESER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cody Barney, John Hefty

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Dec 02, 2022

Fort Wayne Nissan responded

Thank you for your business and this review. We're happy to hear Joe, John, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 10, 2022

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Employee Rating

They should have called me and let me know what the problem was before servicing my vehicle. Paid way to much for the service I got More

by CPIRTLE285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2022

Fort Wayne Nissan responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Nov 12, 2022

CPIRTLE285 responded

I paid $280 for a problem I could have fixed for $5 don’t know if anyone can resolve or do anything but that’s ridiculous as a service center

November 04, 2022

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Employee Rating

very friendly, and professional staff. purchased our second vehicle from this dealership. you won't be sorry for buying a vehicle from these guys...AWESOME job, from the entire staff More

by RLWALT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Amorini, Cody Barney, Peyton Housholder, John Hefty, Trey Steensma, Chuck Aden, Herbie Tran

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Nov 07, 2022

Fort Wayne Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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