Joe Papalexis | Page 3

Certified pre-owned 125 point inspection is just a saying. I bought a 30000 dollar 2015 Jeep Grand Cherokee there. First off this vehicle went through a supposedly 125 point inspection. I found a 3ft long scra I bought a 30000 dollar 2015 Jeep Grand Cherokee there. First off this vehicle went through a supposedly 125 point inspection. I found a 3ft long scratch that was dented from impact, they tried to hide it by brush touching it and hopefully someone wouldn't notice. I did and it had to be re painted. Had a wrong size rear wiper blade on it, and the A/C had a leak and didn't work. Took vehicle in for all repairs just to get it back with the chrome window moulding being bent. Please don't be suckered into their certified pre-owned 125 point inspection garbage, they still wouldn't budge on their price. Good luck in your vehicle search! More

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Another Great experience 7th car that my wife and I have gotten from Yark. Always top notch service and prices. Highly recommend them as a dealer to anyone looking for a new o 7th car that my wife and I have gotten from Yark. Always top notch service and prices. Highly recommend them as a dealer to anyone looking for a new or used car More

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Best experience I've ever had! David Angel made me feel very comfortable and explained everything I needed to know about buying my car. Yark will be my first choice in the future fo David Angel made me feel very comfortable and explained everything I needed to know about buying my car. Yark will be my first choice in the future for my next car purchase. More

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Horrible experience with this dealership I bought a Certified Pre Owned Jeep Wrangler on Dec 8 from Yard CDJR with the intent of surprising my wife at Christmas time. We live out of state in I bought a Certified Pre Owned Jeep Wrangler on Dec 8 from Yard CDJR with the intent of surprising my wife at Christmas time. We live out of state in Indiana, near the south side of Indianapolis. I went over to Yark for a few reasons: They had the specific Jeep I was looking for, it was certified pre owned and Yark had many positive online reviews with an apparent commitment to customer service and satisfaction. Based on that, I decided to make the trek over and get the Jeep. After surprising my wife with the Jeep on Christmas morning, we discovered it apparently had leaking with, a foul odor coming from the carpet. I spoke with our sales person, Josh Lawrence, and he stated since it was certified, to simply take it to our local Jeep dealer and they would take care of it. We also were told he had talked to his manager, Jason Miller, and he stated that even if there were items not covered on warranty, Yark would take care of it since a certified pre owned vehicle should not have left the lot in that condition. Upon further inspection, the dealer also discovered the navigation did not work, so that needed changed out also. Yark contacted our local dealer and let them know to do the work needed. To make a long story short, once the work had been done, Yark suddenly decides they will not cover the expenses for the items not covered on warranty, although they stated they would. Further, they will not call me back after I asked them to call me. Josh, our sales person, left me a voice mail telling me they would not pay and did not return my calls or even respond to me emails. I sent an email to Jason Miller, used car manger and Joe Papalexis their GM, and no one ever called me back. This process took three months there are a lot more details for instance, I spent 2 hrs on the phone one day myself with Chrysler trying to understand the warranty. I went ahead and filed a complaint on the dealership while I was at it. If I had not been kept things moving, nothing would have been done. This is the worst car buying experience I have ever had, bar none. I was stuck with a bill over $2500 because Yark let a car, certified pre owned no less, off the lot that had no business leaving the lot and then they did not stand by their word or the product. I would not recommend this dealer to anyone. More

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Outstanding I’m very satisfied with Yark services . Very friendly and helpful service, I really like my vehicle. I’ would recommend Yark to anyone that is looking I’m very satisfied with Yark services . Very friendly and helpful service, I really like my vehicle. I’ would recommend Yark to anyone that is looking to purchase a vehicle. More

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Great dealership. Always top notch people to work with Always a great experience at Yark. Highly recommend this dealship, I have bought many vehicles there over the years. Great knowledge, experience and f Always a great experience at Yark. Highly recommend this dealship, I have bought many vehicles there over the years. Great knowledge, experience and focus on customer satisfaction More

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