Joe Pappalardo
Joe Pappalardo at Lexus of Brookfield

Joe Pappalardo | Page 5

Service Manager

Lexus of Brookfield

20001 W Bluemound Rd
Brookfield, WI 53045

Contact Me
not yet
rated
55 Reviews

Dealership Experience

13 yrs, 8 mos

Industry Experience

26 yrs, 7 mos

Specialties & Trainings

Lexus Master Certified

not yet
rated

55 Reviews

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55 Reviews of Joe Pappalardo

May 23, 2020

Dealership Rating
Employee Rating

Outstanding personal prompt service from Joe Pappalardo and his awesome team every time! Many times Nikolaos Vlahos tends to my Lexus service needs, and this time was no different. I highly recommend Lex More

by Lexus Wade
Recommend Dealer
Yes

Other Employees Tagged: Lexus Wade Technology Dept, Nikolaos Vlahos

May 31, 2020

Lexus of Brookfield responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 01, 2020

Dealership Rating
Employee Rating

IN ALL MY YEARS I NEVER BEEN THIS IMPRESSED IN ALL MY YEARS I NEVER BEEN THIS IMPRESSED WITH THE CUSTOMER SERVICE THAT I RECEIVED I WOULD RECOMMEND YOUR DEALERSHIP TO EVERYONE FROM THE WAY I A More

by TOM.PAPPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bell, Jordon Klein

March 10, 2020

Dealership Rating
Employee Rating

Joe always greets me with a smile and a firm handshake. I’m delighted to bring my car in for service here and I refuse to take my vehicle anywhere else. I always know I can count on this team to fix any More

by Loyal2Lexus
Recommend Dealer
Yes
Mar 12, 2020

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 25, 2020

Dealership Rating
Employee Rating

Great place, awesome people. Really took care of us!!! My son could not be more happy with his used Nissan Xterra and the great service we received!!! More

by Mike W
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Terry Barrett, Branden Morris , Kevin Bell, Dave Bray, Adam Elbiadi, Nikolaos Vlahos, Michael Wandrey

Mar 01, 2020

Lexus of Brookfield responded

Congratulations on your son's new car, Mike! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

January 31, 2020

Dealership Rating
Employee Rating

I found the experience from start to finish very enjoyable. I found Dave to be knowledgeable and receptive to our questions and concerns. On the technical side Wade was so cool and made all the feat More

by gralewskis
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano , Dave Bray, Adam Elbiadi, AJ Kallas, Verbie Swanigan, Lexus Wade Technology Dept

Feb 06, 2020

Lexus of Brookfield responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 27, 2019

Dealership Rating
Employee Rating

Best service ever.. Great communication, friendly and the price was right. I can’t see myself ever going anywhere else to get my car serviced in the future. More

by Justinkling33
Recommend Dealer
Yes

Other Employees Tagged: Jared Gomez

Jan 02, 2020

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 26, 2019

Dealership Rating
Employee Rating

#1 Rated Dealership in Wisconsin for a reason I have had the honor to work alongside the most amazing men and women within the auto industry at Lexus of Brookfield. There is no question why Lexus More

by Rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Terry Barrett, Geoff Sander , Nate Rench, Will Snider, Michael Wandrey

Jan 02, 2020

Lexus of Brookfield responded

We hope everything was handled to your expectations, Rocky. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. Thank you so much for choosing Lexus of Brookfield as your first choice for service!

December 23, 2019

Dealership Rating
Employee Rating

NX's and ES's Every time that I bring my car in for service, Joe Pappalardo and his team execute in top form and fashion. All of the service advisors are a joy to More

by NX's and ES's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nikolaos Vlahos

Dec 26, 2019

Lexus of Brookfield responded

We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. We hope to be of service to you again! Take care!

December 16, 2019

Dealership Rating
Employee Rating

Very Positive Experience I am over 74 years old and have bought many cars. I've owned Jaguars, Mercedes, Cacillacs, and more but I have never had a better buying experience t More

by sgengo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Roeglin , Lexus Wade Technology Dept, Michael Wandrey

Dec 18, 2019

Lexus of Brookfield responded

Thank you so much for your positive comments about Lexus of Brookfield! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2019

Dealership Rating
Employee Rating

Extremely knowledgeable and helpful!!! Wade took the time to answer all of my questions and shared a lot of additional information that I wouldn’t have even thought of. Great Service! More

by MJ23-WI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano , Jordon Klein, Anthony Petrarca, Lexus Wade Technology Dept

Sep 14, 2019

Lexus of Brookfield responded

Mj23-wi, we strive for a high level of customer satisfaction in all aspects of our dealership. We're glad to hear Wade took such great care of you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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