Joe Pappalardo | Page 5
Service Manager
Lexus of Brookfield
20001 W Bluemound Rd
Brookfield, WI 53045
Dealership Experience
13 yrs, 8 mos
Industry Experience
26 yrs, 7 mos
Specialties & Trainings
Lexus Master Certified
55 Reviews
Write a Review55 Reviews of Joe Pappalardo
May 23, 2020
Outstanding personal prompt service from Joe Pappalardo and his awesome team every time! Many times Nikolaos Vlahos tends to my Lexus service needs, and this time was no different. I highly recommend Lex and his awesome team every time! Many times Nikolaos Vlahos tends to my Lexus service needs, and this time was no different. I highly recommend Lexus of Brookfield for all of your service and sales needs. More
Other Employees Tagged: Lexus Wade Technology Dept, Nikolaos Vlahos
May 01, 2020
IN ALL MY YEARS I NEVER BEEN THIS IMPRESSED IN ALL MY YEARS I NEVER BEEN THIS IMPRESSED WITH THE CUSTOMER SERVICE THAT I RECEIVED I WOULD RECOMMEND YOUR DEALERSHIP TO EVERYONE FROM THE WAY I A IN ALL MY YEARS I NEVER BEEN THIS IMPRESSED WITH THE CUSTOMER SERVICE THAT I RECEIVED I WOULD RECOMMEND YOUR DEALERSHIP TO EVERYONE FROM THE WAY I A WAS TREATED THE MINUTE I WALKED IN THE DOOR More
Other Employees Tagged: Kevin Bell, Jordon Klein
March 10, 2020
Joe always greets me with a smile and a firm handshake. I’m delighted to bring my car in for service here and I refuse to take my vehicle anywhere else. I always know I can count on this team to fix any I’m delighted to bring my car in for service here and I refuse to take my vehicle anywhere else. I always know I can count on this team to fix any problems my vehicle might have. I am a loyal customer. Keep up the good work! More
February 25, 2020
Great place, awesome people. Really took care of us!!! My son could not be more happy with his used Nissan Xterra and the great service we received!!! son could not be more happy with his used Nissan Xterra and the great service we received!!! More
Other Employees Tagged: Joe Palmisano, Terry Barrett, Branden Morris , Kevin Bell, Dave Bray, Adam Elbiadi, Nikolaos Vlahos, Michael Wandrey
January 31, 2020
I found the experience from start to finish very enjoyable. I found Dave to be knowledgeable and receptive to our questions and concerns. On the technical side Wade was so cool and made all the feat enjoyable. I found Dave to be knowledgeable and receptive to our questions and concerns. On the technical side Wade was so cool and made all the features easy to understand. More
Other Employees Tagged: Joe Palmisano , Dave Bray, Adam Elbiadi, AJ Kallas, Verbie Swanigan, Lexus Wade Technology Dept
December 27, 2019
Best service ever.. Great communication, friendly and the price was right. I can’t see myself ever going anywhere else to get my car serviced in the future. price was right. I can’t see myself ever going anywhere else to get my car serviced in the future. More
Other Employees Tagged: Jared Gomez
December 26, 2019
#1 Rated Dealership in Wisconsin for a reason I have had the honor to work alongside the most amazing men and women within the auto industry at Lexus of Brookfield. There is no question why Lexus I have had the honor to work alongside the most amazing men and women within the auto industry at Lexus of Brookfield. There is no question why Lexus of Brookfield was voted Dealer of the Year for consecutive years. The teams humble, honest and transparent approach to car buying is unlike that of any of its competitors. Rest assured, they can and will exceed your expectations. More
Other Employees Tagged: Joe Palmisano, Terry Barrett, Geoff Sander , Nate Rench, Will Snider, Michael Wandrey
December 23, 2019
NX's and ES's Every time that I bring my car in for service, Joe Pappalardo and his team execute in top form and fashion. All of the service advisors are a joy to Every time that I bring my car in for service, Joe Pappalardo and his team execute in top form and fashion. All of the service advisors are a joy to be around, and the guest waiting lounge is 2nd to none. Thank you for a wonderful experience every time! More
Other Employees Tagged: Nikolaos Vlahos
December 16, 2019
Very Positive Experience I am over 74 years old and have bought many cars. I've owned Jaguars, Mercedes, Cacillacs, and more but I have never had a better buying experience t I am over 74 years old and have bought many cars. I've owned Jaguars, Mercedes, Cacillacs, and more but I have never had a better buying experience than this, my purchase of a RX350. Dale Roeglin made this a fun exercise for my wife and me. Because of his sales experience he was able to make our decision to buy a Lexus easy. We both appreciate the professionalism of all whom we dealt with at Lexus of Brookfield including not only Dale, but Mike Wandry the General Sales Manager, Joe Pappalardo the Service Manager, and Wade Schumacher who gave us a tutorial on the operation of our RX. Thank you! More
Other Employees Tagged: Dale Roeglin , Lexus Wade Technology Dept, Michael Wandrey
September 12, 2019
Extremely knowledgeable and helpful!!! Wade took the time to answer all of my questions and shared a lot of additional information that I wouldn’t have even thought of. Great Service! Wade took the time to answer all of my questions and shared a lot of additional information that I wouldn’t have even thought of. Great Service! More
Other Employees Tagged: Joe Palmisano , Jordon Klein, Anthony Petrarca, Lexus Wade Technology Dept

