Joe Pappalardo
Joe Pappalardo at Lexus of Brookfield
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Joe Pappalardo | Page 4

Service Manager

Lexus of Brookfield

20001 W Bluemound Rd
Brookfield, WI 53045

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5.0
51 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

24 yrs, 8 mos

Specialties & Trainings

Lexus Master Certified

5.0

51 Reviews

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51 Reviews of Joe Pappalardo

July 21, 2020

Dealership Rating
Employee Rating

Just had my wife's NX in for the 10k service. In and out with a breeze. Nick and Joe Pappalardo are always awesome, and the facility is so elegant! Can't beat the atmosphere of the waiting area! More

by Lexus Wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lexus Wade Technology Dept, Nikolaos Vlahos

Jul 22, 2020

Lexus of Brookfield responded

We're glad to hear that everything was completed to your satisfaction, Lexus! Please let us know if there is ever anything else we can assist you with. We hope you continue to choose us for all your automotive needs! Take care!

July 13, 2020

Dealership Rating
Employee Rating

I got my car here and had THE best experience- they saved me a ton of $$ and were fun to work with, This is my second time getting a car from them and definitely won’t be the last More

by A.G15
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Adam Elbiadi, Branden Morris , Samuel Kentowski, Scott Trad

Jul 16, 2020

Lexus of Brookfield responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

July 13, 2020

Dealership Rating
Employee Rating

I just got my first service on my 2020 Es 350 F-sport! I Was given a 2020 Lexus ES 350 as a loaner car Becca use I had other things to do and did not have time to wait. My salesperson brought my car up to s More

by 2020 Blue Es
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Verbie Swanigan, Sam Aly , Dave Bray, Lexus Wade Technology Dept, Nikolaos Vlahos

Jul 16, 2020

Lexus of Brookfield responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Brookfield as your first choice for all your vehicle needs.

July 12, 2020

Dealership Rating
Employee Rating

Joe Pappalardo service manager took amazing care of my daughter who had a flat tire and was stranded. 5 star service. Lexus of Brookfield Rocks More

by Lexus Fan Forever
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Terry Barrett , Nikolaos Vlahos

Jul 15, 2020

Lexus of Brookfield responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Brookfield as your first choice for all your vehicle needs.

July 06, 2020

Dealership Rating
Employee Rating

You couldn’t ask for anything better! Family oriented dealership! From the first day 3 years stepping into the dealership to buy a vehicle, to now, I’ve been treated like a true family member. Now workin More

by bnote92
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Will Snider, Verbie Swanigan, Sam Aly, Adam Elbiadi , Nate Rench, Nikolaos Vlahos

Jul 10, 2020

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 06, 2020

Dealership Rating
Employee Rating

YOU NEED TO GO HERE Joe is THE BEST. Sam Aly and Kevin were great!!! I was greeted and helped by all the friendly employees. Very impressed! Will definitely return and More

by fastidious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Kevin Bell, Sam Aly, Branden Morris , Lexus Wade Technology Dept

Jul 10, 2020

Lexus of Brookfield responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

May 23, 2020

Dealership Rating
Employee Rating

Outstanding personal prompt service from Joe Pappalardo and his awesome team every time! Many times Nikolaos Vlahos tends to my Lexus service needs, and this time was no different. I highly recommend Lex More

by Lexus Wade
Recommend Dealer
Yes

Other Employees Tagged: Lexus Wade Technology Dept, Nikolaos Vlahos

May 31, 2020

Lexus of Brookfield responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 30, 2020

Dealership Rating
Employee Rating

IN ALL MY YEARS I NEVER BEEN THIS IMPRESSED IN ALL MY YEARS I NEVER BEEN THIS IMPRESSED WITH THE CUSTOMER SERVICE THAT I RECEIVED I WOULD RECOMMEND YOUR DEALERSHIP TO EVERYONE FROM THE WAY I A More

by TOM.PAPPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bell , Jordon Klein

March 10, 2020

Dealership Rating
Employee Rating

Joe always greets me with a smile and a firm handshake. I’m delighted to bring my car in for service here and I refuse to take my vehicle anywhere else. I always know I can count on this team to fix any More

by Loyal2Lexus
Recommend Dealer
Yes
Mar 12, 2020

Lexus of Brookfield responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 25, 2020

Dealership Rating
Employee Rating

Great place, awesome people. Really took care of us!!! My son could not be more happy with his used Nissan Xterra and the great service we received!!! More

by Mike W
Recommend Dealer
Yes

Other Employees Tagged: Joe Palmisano, Kevin Bell, Terry Barrett, Adam Elbiadi, Branden Morris , Dave Bray, Nikolaos Vlahos, Michael Wandrey

Feb 29, 2020

Lexus of Brookfield responded

Congratulations on your son's new car, Mike! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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