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Joe Peters
Refer Me
186 Reviews
186 Reviews
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186 Reviews of Joe Peters
April 15, 2024
This dealership went out of its way to find us the car we wanted. We originally searched inventory and finally ordered a vehicle. But due to lack of production on this particular vehicle line, it was going t wanted. We originally searched inventory and finally ordered a vehicle. But due to lack of production on this particular vehicle line, it was going to take many months for it to come in. Our salesman Walter Washington kept his eye out every week and found what we were looking for at another dealership. Then he was able to do a dealer trade and get us what we wanted sooner. We really appreciate the extra effort. This is a great dealership, both sales parts and service. More
by stacyrushing2
Verified CustomerOther Employees Tagged: Walter Washington, Dariel Sewell, Nik Halaska, Don Koch , Eddie Josephson
Helpful 
April 13, 2024
The best experience I have had with any dealership to date. They worked with me knowing my situation and helped me with options. They gave me the choice of waiting in their very nice lounge for my car or date. They worked with me knowing my situation and helped me with options. They gave me the choice of waiting in their very nice lounge for my car or taking a complementary car. I feel like I’m part of the family instead of some random person like I would at other places. Can’t wait for my next visit! More
by iloveblue088
Other Employees Tagged: Beau Campbell, Michael Johnson, Nathan Dry, Nik Halaska, Don Koch
April 13, 2024
I made an online appointment for an oil change and was able to get in weeks sooner than area dealerships. The building is nice/new and all the employees were happy to help with anything I needed, includin able to get in weeks sooner than area dealerships. The building is nice/new and all the employees were happy to help with anything I needed, including showing me around new model vehicles without feeling like they were trying to sell me one. More
by DFISCHER356
Other Employees Tagged: Justin Redfering
April 10, 2024
Absolutely amazing customer service! I actually look forward to having my vehicle serviced here because they are so efficient and helpful. I actually look forward to having my vehicle serviced here because they are so efficient and helpful. More
by annschrodt
Other Employees Tagged: Nik Halaska, Don Koch
April 10, 2024
Everyone was friendly and attentive. The salespeople worked as a team to assist me and no one made me feel rushed to decide on my vehicle purchase. The salespeople worked as a team to assist me and no one made me feel rushed to decide on my vehicle purchase. More
by tomlindk1
Other Employees Tagged: Christy Thornton, Beau Campbell, Michael Johnson , I hope I captured everyone that I interacted with.
April 08, 2024
Went in for an oil change and was told I had a leak in my oil coolant lines. I had an extended warranty but was told there was a $500 deductible so CNA warranty would only cover $36. Told Joe to hold off f oil coolant lines. I had an extended warranty but was told there was a $500 deductible so CNA warranty would only cover $36. Told Joe to hold off for now as I wasn't prepared to spend that money at that time so lets hold off. Few months later, took my car to another GMC location for other warranty work and mentioned the coolant lines. Before even looking at my car or doing the work, the service manager looked at my warranty and recommended I go back to the dealership where I bought it for service as this would save me the $500 deductible. I would think OFallon GMC would have also suggested this. I scheduled an appointment at my place of purchase and when they tried called in the claim, CNA said they could not authorize the work because OFallon GMC had an open claim. I never authorized OFallon GMC to do the work so not sure why there would be an open claim. I called Joe and asked him to straighten this out (cancel their claim, transfer it, whatever needed to be done). Joe said he would call, but the wait times on hold with CNA were taking a 1/2 hour to an hour so he would try. I said that's fine and call me when its done. Never heard from Joe, called back two hours later. Now he's either not in his office, offsite, but no one knows where he is. Waited another 1.5 hours, still no call from joe. Called again and Joe is still 'in the back'. I never authorized Ofallon to do the work and now I'm stuck until they remove their claim for work they didn't do. Ofallon is the most convenient GMC location for me, but don't think I'll ever use them again thanks to Joe's customer service. More
by KBURRIS912
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