Joe Platt

I have had 3 encounters with Regal, 1sales 2 service and all 3 were unsatisfactory, but I don’t have any complaints about Emmy all 3 were unsatisfactory, but I don’t have any complaints about Emmy More

by REA3 Verified Customer Verified Customer

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I brought my Truck in for new tires and it was finished on time. Great job.! Regal on time. Great job.! Regal More

by Nix.ricky Verified Customer Verified Customer

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From the lady who set my appointment with Joe, everything went smooth and friendly. Easy in and out. went smooth and friendly. Easy in and out. More

by Kim Verified Customer Verified Customer

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I had to bring my car to the shop 3 times to get it fixed. It took a month for them to figure out the problem. Ridiculous. fixed. It took a month for them to figure out the problem. Ridiculous. More

by carlysangels07 Verified Customer Verified Customer

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I always work with Emmy Andrew in the service department. always does an outstanding job. Represents the dealership exceptionally well. The technician(s) that work on my car(s) always do great work. I woul always does an outstanding job. Represents the dealership exceptionally well. The technician(s) that work on my car(s) always do great work. I wouldn't go anywhere else! More

by MAKINWAVES524 Verified Customer Verified Customer

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Very good service, fast, courteous, got us in and out. Quick and easy to make an appointment in my time frame. Quick and easy to make an appointment in my time frame. More

by denlermc21 Verified Customer Verified Customer

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Always fast and great customer service! Never an issue to get scheduled fast and always taken care of ! Never an issue to get scheduled fast and always taken care of ! More

by cdepepper21 Verified Customer Verified Customer

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He was polite and kept me informed throughout the process. I appreciated the way he handled my issue. process. I appreciated the way he handled my issue. More

by SVOLL Verified Customer Verified Customer

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They kept me informed in the process of the investigation and were friendly and responded quickly and were friendly and responded quickly More

by Mailbu87 Verified Customer Verified Customer

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Service manager refuses to call back after many attempts trying to reach him. When he doesn't pick up, the switch board asks if you would like to leave your name and number and he will call you back. Have y trying to reach him. When he doesn't pick up, the switch board asks if you would like to leave your name and number and he will call you back. Have you heard from?, cause I haven't . Communication is key. I was told that they texted me in the computer system that my truck was ready. I didn't receive a message. They tell me that system doesn't work half the time. I even showed them my phone so they could see for themselves. My truck was filthy dirty when I received it back. The hood and lower cowl of the front windshield looked like someone spilt yogurt all over it. The porter who pulled up my truck just got out and walked away. The seat was so far forward I could hardley get in. He looked about as miserable as a person can be, at least try and fake a smile. I got out of there as fast as I could to go and my truck washed. What ever that stuff was all over my hood was really hard getting off. I wonder how much damage to the paint will occur? More

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