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Scott Erickson

Overview Reviews (91)

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Scott Erickson

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.6

91 Reviews

Overview Reviews (91)

4.6

91 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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91 Reviews of Scott Erickson

August 30, 2026

Dealership Rating

Employee Rating

As always they are very helpful and do great fast service, I highly recommend REGAL Chevrolet to everyone service, I highly recommend REGAL Chevrolet to everyone More

by bailjeff1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 30, 2026 -

Regal Chevrolet responded

Knowing the service on your Chevrolet 2500 was both helpful and swift means a lot to our service team. Thank you for recommending us so highly; we’re here whenever you need assistance. Sean Bryant - General Sales Manager - 863-333-0536

August 25, 2026

Dealership Rating

Employee Rating

Scott is very professional he made sure I was informed on the process, from start to finish. the process, from start to finish. More

by GARY.MACK81

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 25, 2026 -

Regal Chevrolet responded

Your note about Scott’s professionalism and clear updates highlights our service department’s focus on transparent communication. We’re pleased we could keep you informed every step of the way during your Camaro’s service. Sean Bryant - General Sales Manager - 863-333-0536

August 23, 2026

Dealership Rating

Employee Rating

The work was done in a prompt manner and everyone was professional Scott handled business professional Scott handled business More

by WTNC101

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Aug 23, 2026 -

Regal Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Sean Bryant - General Sales Manager - 863-333-0536

August 15, 2026

Dealership Rating

Employee Rating

The work was perfect. They work fast and professional. People was kind and helpful. Thanks They work fast and professional. People was kind and helpful. Thanks More

by adrian.rod9712

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew, Fransico Chavez

Aug 15, 2026 -

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Bryant - General Sales Manager - 863-333-0536

August 12, 2026

Dealership Rating

Employee Rating

Everyone is kind and helpful. I want to add that my wheel key was missing even though I had never personally used it, but Emmy Andrew went out of her way to find me another! I want to add that my wheel key was missing even though I had never personally used it, but Emmy Andrew went out of her way to find me another! More

by Z28CAM95

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Aug 13, 2026 -

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Bryant - General Sales Manager - 863-333-0536

August 09, 2026

Dealership Rating

Employee Rating

Excellent job by my service writer, also Francisco was awesome to deal with during my visit awesome to deal with during my visit More

by heat644

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew, Fransico Chavez

Aug 09, 2026 -

Regal Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Bryant - General Sales Manager - 863-333-0536

August 03, 2026

Dealership Rating

Employee Rating

scott takes great care of us. he always messages us keeping us updated on services he always messages us keeping us updated on services More

by Jimctp2012

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Aug 03, 2026 -

Regal Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Regal Chevrolet. Sean Bryant - General Sales Manager - 863-333-0536

July 24, 2026

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Employee Rating

I had a voltage issue I went to the evening before and had the battery tested before I brought it to you and it tested good except it needed charging. The Chevy mechanic said I needed a new battery even t had the battery tested before I brought it to you and it tested good except it needed charging. The Chevy mechanic said I needed a new battery even though the battery was only 3 years old just out of warranty $500. Later I'm in North Carolina and having the same issue I'm not near a Chevy dealer so I've been putting it on the charger when it's low. Not a good experience at all and put a strain on my trip. More

by rjpowers1298

Verified Customer

Recommend Dealer

Other Employees Tagged: Scott Erickson

Jul 27, 2026 -

Regal Chevrolet responded

In Florida's extreme climate, it's not uncommon for a vehicle battery to require replacement sooner than expected. That said, we'd be happy to review your service history to ensure everything was handled properly. Unfortunately, with the information provided, we're unable to accurately locate your records. Please contact Francisco Chavez, Service Lane Manager, at (863) 430-0711, and he'll be happy to review your concerns with you.

July 06, 2026

Dealership Rating

Employee Rating

Great customer service from Scott Friendly staff, professional and knowledgeable, clean waiting room, prompt updates professional and knowledgeable, clean waiting room, prompt updates More

by jamesbholloway

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Jul 07, 2026 -

Regal Chevrolet responded

Thanks for sharing about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Sean Bryant - General Sales Manager - 863-333-0536

July 01, 2026

Dealership Rating

Employee Rating

Efficient and informative. I had no expectations but I was happy with the service and outcome. I had no expectations but I was happy with the service and outcome. More

by TACSQUAD706

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Jul 01, 2026 -

Regal Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Bryant - General Sales Manager - 863-333-0536