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Scott Erickson

Overview Reviews (96)

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Scott Erickson

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.6

96 Reviews

Overview Reviews (96)

4.6

96 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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96 Reviews of Scott Erickson

September 25, 2026

Dealership Rating

Employee Rating

Followed my 'instructions' searching for the problem and found two issues that needed repair. I'm very pleased with the results --van handles much better. Also, this was the BEST car wash I've ever gotten a found two issues that needed repair. I'm very pleased with the results --van handles much better. Also, this was the BEST car wash I've ever gotten after a service !! Love working with Scott. He helps me as much as he can. More

by BCRAIG4989

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Sep 25, 2026 -

Regal Chevrolet responded

Attention to detail is at the heart of how our service department operates. Knowing that our team identified and fixed the issues and that your Express 3500 now handles better is rewarding. Hearing you appreciated our car wash after your service means a lot to our service team, and Scott is always happy to help however he can. Sean Bryant - General Sales Manager - 863-333-0536

September 22, 2026

Dealership Rating

Employee Rating

Excellent management intervention to internally communicate the issue to all involved. As a result my service was performed perfectly and I’m 100% satisfied with the result. communicate the issue to all involved. As a result my service was performed perfectly and I’m 100% satisfied with the result. More

by dangiesler

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew, Fransico Chavez , Kelsey (service advisor)

Sep 22, 2026 -

Regal Chevrolet responded

Knowing that our management team’s clear coordination led to a flawless service on your Chevrolet Colorado is rewarding. Hearing you’re 100% satisfied with the results means a great deal to our service department. Sean Bryant - General Sales Manager - 863-333-0536

September 12, 2026

Dealership Rating

Employee Rating

It was an awesome experience everyone there is especially nice. Chase took care of me and did a wonderful job job. nice. Chase took care of me and did a wonderful job job. More

by m.berlin20199

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew, Fransico Chavez

Sep 12, 2026 -

Regal Chevrolet responded

Knowing the service on your Chevrolet Traverse felt exceptional and our team made you feel at home is truly rewarding. Your kind words about our service department’s friendliness mean a great deal to us. Sean Bryant - General Sales Manager - 863-333-0536

September 11, 2026

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Employee Rating

Large shop with lots of available appointments, really nice and helpful service department. Always gives me a warning about upcoming maintenance or things to keep an eye out for. nice and helpful service department. Always gives me a warning about upcoming maintenance or things to keep an eye out for. More

by heatherschreiner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremiah, Kelsey

Sep 11, 2026 -

Regal Chevrolet responded

Your comment on our flexible appointment options highlights our service department’s commitment to convenience. We’re pleased the service on your Chevrolet Spark was helpful, and knowing you value our maintenance reminders is rewarding. Your five-star rating means a great deal to our team. Sean Bryant - General Sales Manager - 863-333-0536

September 08, 2026

Dealership Rating

Employee Rating

Helpful and prompt They were knowledgeable and friendly Very knowledgeable and friendly. To the point try to get vehicle out as soon as possible with little wait time Very knowledgeable and friendly. To the point try to get vehicle out as soon as possible with little wait time More

by nichole_fitez

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Sep 08, 2026 -

Regal Chevrolet responded

Prompt service and clear communication are at the heart of our service department’s approach. Knowing that we could minimize your wait and answer your questions effectively means a lot to us. Thank you for trusting our team with the service on your Tahoe. Sean Bryant - General Sales Manager - 863-333-0536

August 30, 2026

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Employee Rating

As always they are very helpful and do great fast service, I highly recommend REGAL Chevrolet to everyone service, I highly recommend REGAL Chevrolet to everyone More

by bailjeff1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 30, 2026 -

Regal Chevrolet responded

Knowing the service on your Chevrolet 2500 was both helpful and swift means a lot to our service team. Thank you for recommending us so highly; we’re here whenever you need assistance. Sean Bryant - General Sales Manager - 863-333-0536

August 25, 2026

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Employee Rating

Scott is very professional he made sure I was informed on the process, from start to finish. the process, from start to finish. More

by GARY.MACK81

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 25, 2026 -

Regal Chevrolet responded

Your note about Scott’s professionalism and clear updates highlights our service department’s focus on transparent communication. We’re pleased we could keep you informed every step of the way during your Camaro’s service. Sean Bryant - General Sales Manager - 863-333-0536

August 23, 2026

Dealership Rating

Employee Rating

The work was done in a prompt manner and everyone was professional Scott handled business professional Scott handled business More

by WTNC101

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Aug 23, 2026 -

Regal Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Sean Bryant - General Sales Manager - 863-333-0536

August 15, 2026

Dealership Rating

Employee Rating

The work was perfect. They work fast and professional. People was kind and helpful. Thanks They work fast and professional. People was kind and helpful. Thanks More

by adrian.rod9712

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew, Fransico Chavez

Aug 15, 2026 -

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Bryant - General Sales Manager - 863-333-0536

August 12, 2026

Dealership Rating

Employee Rating

Everyone is kind and helpful. I want to add that my wheel key was missing even though I had never personally used it, but Emmy Andrew went out of her way to find me another! I want to add that my wheel key was missing even though I had never personally used it, but Emmy Andrew went out of her way to find me another! More

by Z28CAM95

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

Aug 13, 2026 -

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Bryant - General Sales Manager - 863-333-0536