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Joe Rivarola
148 Reviews
Dealership Experience
9 yrs, 10 mos
Industry Experience
45 yrs, 8 mos
Specialties & Trainings
Ford Service Advisor Master Certification
148 Reviews
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148 Reviews of Joe Rivarola
October 21, 2023
Xavier and the staff at Newins Ford are complete professionals. We were treated exceptionally by everyone we came in contact with. Xavier was very knowledgeable ,helpful, and patient. There was no professionals. We were treated exceptionally by everyone we came in contact with. Xavier was very knowledgeable ,helpful, and patient. There was no pressure at all. Joe and the rest of the service and finance teams were extremely helpful to us in making our decisions. When our truck came in Bill and his team ensured it was exactly what we specified and more beautiful than even we expected. We had a great experience at Newins and will continue to bring them our business. I would absolutely recommend Newins Ford for your next vehicle purchase ! More
by Leenjoe24
Verified CustomerOther Employees Tagged: Xavier Stickney , Bill Ferris ,
August 17, 2023
The words buissness man pride and ford . Should not be used in the same sentence. If mentioned with this ignorant person. Oh he is however a liar, cheat and very disrespectful. I am shoc Should not be used in the same sentence. If mentioned with this ignorant person. Oh he is however a liar, cheat and very disrespectful. I am shocked that the family who owns newins has someone like this working there. More
by haroldcain4
Other Employees Tagged: Kenneth Uss, Michael Giris
August 03, 2023
WISH I COULD RATE A NEGATIVE NUMBER horrible parts and service department. No communication. Needed a part, that took a week. They told us Wednesday when I dropped the car it would be done Thursday. We service department. No communication. Needed a part, that took a week. They told us Wednesday when I dropped the car it would be done Thursday. Went in Thursday and turns out 1. the car was NEVER even looked at and 2. they ordered the WRONG PART. You would think a phone call would be in order but NO - we had to go there and ask. Now, they have to order the right part and wait for that - and there is a weekend involved. Today is Thursday and I won't have my car at least until Tuesday. I am renting a car to get around and they are not willing to give me a loaner. The car they are fixing is still under warranty so the problem is on Ford but apparently they do not care that the headache is on me. I will not buy a ford again and certainly will NEVER recommend Newins CROOKS AND SWINDLERS More
by TERRINFM
Other Employees Tagged: Kenneth Uss, Michael Giris
November 16, 2022
They are the best. No pressure sales. Very easy to purchase from. Service department is also awesome. No pressure sales. Very easy to purchase from. Service department is also awesome. More
by primmaelectric
Other Employees Tagged: Matthew Stickney, Joanie Depalma, Kyle Liberty, Bryan Blanco, Kenneth Uss, Michael Giris
September 15, 2022
I ordered my Bronco in Feb, Matt was fantastic every step of the way. Keeping me informed on the progress, he even text me while on vacation. He was the only salesman who even offered me the option to or of the way. Keeping me informed on the progress, he even text me while on vacation. He was the only salesman who even offered me the option to order the Bronco. All other for dealerships I went to were trying to sell me one on the lot even though they didn’t have the options I wanted More
by amarty3
Other Employees Tagged: Mathew Brooks
September 11, 2022
Mike Giris deserves a raise, for his fantastic service and kindness, and although he did not necessarily help me in this transaction, I will go to this dealership simply for his presence there. and kindness, and although he did not necessarily help me in this transaction, I will go to this dealership simply for his presence there. More
by Dan
Other Employees Tagged: Xavier Stickney, Victor Aparicio, Kenneth Uss, Michael Giris
August 07, 2022
Excellent service and courteous staff, will continue to do business. Thank you for everything, Roger do business. Thank you for everything, Roger More
by mrrogersingh
Other Employees Tagged: Phil Calabretta, Bryan Blanco, Kenneth Uss, Michael Giris
March 23, 2022
Newins Ford is the most honest, courteous and friendly dealership I’ve ever experienced! The customer service from the showroom to the service department is BEST IN CLASS!!! I would highly recommend Newi dealership I’ve ever experienced! The customer service from the showroom to the service department is BEST IN CLASS!!! I would highly recommend Newins to anyone considering a new or used Ford. More
by Ryan O
Other Employees Tagged: Bryan Blanco
March 04, 2022
Excellent experience, Kyle my salesman is the best . very knowledgeable and courteous.service Department is extremely helpful and doesn’t try to gouge you. very knowledgeable and courteous.service Department is extremely helpful and doesn’t try to gouge you. More
by Louis Meister
Other Employees Tagged: Kyle Liberty
February 03, 2022
Family owned and family run business that you’ve always wanted to shop with. If you’re like me and look for deals, research products but expect to get great quality for reasonable price than go to Newins. wanted to shop with. If you’re like me and look for deals, research products but expect to get great quality for reasonable price than go to Newins. From start to… well their is no finish, they take care of their customers even after a sale. No crazy sales tactics or pushy staff. The guys their have been there for generations. Even the service shop is a daily affair. They care because it’s their family business. Not some huge corporation or some guy in a ivory tower. More
by BrianA
Other Employees Tagged: Xavier Stickney, Matthew Stickney, Joanie Depalma, Phil Calabretta, Bryan Blanco , Parts manager, I think Bill was his name. Great guy, very concerned and helpful with my situation.
