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Joe Rivarola
Refer Me
139 Reviews
Dealership Experience
7 yrs, 11 mos
Industry Experience
43 yrs, 9 mos
Specialties & Trainings
Ford Service Advisor Master Certification
139 Reviews
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139 Reviews of Joe Rivarola
February 02, 2022
Family owned and family run business that you’ve always wanted to shop with. If you’re like me and look for deals, research products but expect to get great quality for reasonable price than go to Newins. wanted to shop with. If you’re like me and look for deals, research products but expect to get great quality for reasonable price than go to Newins. From start to… well their is no finish, they take care of their customers even after a sale. No crazy sales tactics or pushy staff. The guys their have been there for generations. Even the service shop is a daily affair. They care because it’s their family business. Not some huge corporation or some guy in a ivory tower. More
by BrianA
Verified CustomerOther Employees Tagged: Xavier Stickney, Matthew Stickney, Joanie Depalma, Phil Calabretta, Bryan Blanco , Parts manager, I think Bill was his name. Great guy, very concerned and helpful with my situation.
Helpful 
November 14, 2021
Our salesman Rodney was very helpful and was in the past. On the other hand your service department needs improvement On the other hand your service department needs improvement More
by dinardo3
Other Employees Tagged: Rodney Vera, Bryan Blanco , Marty Jacobs
October 04, 2021
I went in for an oil change this morning . I was told that I also needed to replace my brakes, mind you I had purchased the vehicle about three months ago. I went over to the sales department and spoke that I also needed to replace my brakes, mind you I had purchased the vehicle about three months ago. I went over to the sales department and spoke with Matt, one of the two managers that listened too my problem. Matt went over to the service department and after a few minutes later he came back to me and reported the brake service will be on them no charge to me. A charge that would have cost me over $600.00. Thank you guys. More
by champ51004
Other Employees Tagged: Greg Bailey, Mathew Brooks
July 08, 2021
This is horrible service 2014 Ford Focus transmission issues since day one waiting for a part three weeks They ought to be ashamed of themselves where is my part coming from Mars I would never ever buy a issues since day one waiting for a part three weeks They ought to be ashamed of themselves where is my part coming from Mars I would never ever buy another car for the Ford More
by Disappointed customer
Other Employees Tagged: Ken Beckendorf, Marty Jacobs, Louisea Miers-Martin
June 23, 2021
I’ll make this plain and simple. Sales team is great! The service ends at the sales door. After that you won’t want to bring the vehicle back to Newins. The service department is the WORST!!! Service the veh service ends at the sales door. After that you won’t want to bring the vehicle back to Newins. The service department is the WORST!!! Service the vehicle anywhere else. It will add years to your life. More
by ciprijm
Other Employees Tagged: Ken Beckendorf
March 17, 2021
Carmine was excellent to work with!!! I had an overall wonderful experience at Newins!!! I couldn’t have asked for better!!! Carmine took excellent care of my Dad when he bought his truck 2 weeks ago. My wonderful experience at Newins!!! I couldn’t have asked for better!!! Carmine took excellent care of my Dad when he bought his truck 2 weeks ago. My Dad referred me to Newins Ford and Carmine when I wanted a new car. I have never leased a car nor have I ever had a brand new car. Carmine made the experience fun and easy. I will definitely refer my friends to Newins Ford and Carmine! Thank you so much!!! More
by Love my new Ford
Other Employees Tagged: Xavier Stickney, Joanie Depalma , Carmine Randello, Diane at the front desk was so sweet
February 21, 2021
Our whole family has dealt with Newins Ford for at least 15 years.we would never go anywhere else!awesome staff!!!they do everything they can to make sure you’re satisfied! 15 years.we would never go anywhere else!awesome staff!!!they do everything they can to make sure you’re satisfied! More
by gailbusching422
Other Employees Tagged: Thomas Siraco, Matthew Stickney, Bryan Blanco , Ken Beckendorf, Marty Jacobs, Louisea Miers-Martin
December 22, 2020
Great service, The only place where I trust for all of my vehicles service needs. The employees are very professional and very knowledgeable. Thank you! my vehicles service needs. The employees are very professional and very knowledgeable. Thank you! More
by SCOTTYRASCAL
Other Employees Tagged: Thomas Siraco, Xavier Stickney, Matthew Stickney, Joanie Depalma, Bryan Blanco , Ken Beckendorf, Marty Jacobs, Louisea Miers-Martin, Noreen Nappi
December 19, 2020
The Worst vehicle ownership experience that I have Ever had the Displeasure of experiencing! Repair, after Repair, after Repair! Warranty Issues, that to Literally MONTHS to Complete, WITHOUT any Loaner Ca had the Displeasure of experiencing! Repair, after Repair, after Repair! Warranty Issues, that to Literally MONTHS to Complete, WITHOUT any Loaner Car, and Without Any CARE about Transportation! Then when the Repairs were FINALLY Finished, they were done Incorrectly or the parts STILL FAILED!!!! Never EVER Again will I Ever get a Ford! More
by CARL1T0ESP022
Other Employees Tagged: Marty Jacobs, Louisea Miers-Martin
December 17, 2020
They were quick, friendly and efficient. It was very easy to make an appointment online for the time I wanted and when I arrived they were very accommodating. They came out to me when I arrived, took m easy to make an appointment online for the time I wanted and when I arrived they were very accommodating. They came out to me when I arrived, took my keys and in 45 minutes brought my keys out to me and I was good to go! Very pleasant experience! More
by LoveMyFordFlex
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