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Joe Rogers
Joe Rogers at Victory Toyota of Brook Park

Joe Rogers | Page 8

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
4.9
456 Reviews

Dealership Experience

24 yrs

Industry Experience

24 yrs

4.9

456 Reviews

Write a Review

456 Reviews of Joe Rogers

January 04, 2023

Dealership Rating
Employee Rating

Professional, quick and efficient. Easy to schedule and always know what to expect. Choose to wait as I know it will be between 30-60 mins. More

by gmdm78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, MIKE BALIS

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Jan 06, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 04, 2023

Dealership Rating
Employee Rating

I love Toyota! !! Will never go elsewhere! Awesome service! And great people that work there! I'm 100% satisfied every visit! More

by BYURKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Ken Schneider, Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS , Christopher Lombardo, Dan Schneider

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Jan 06, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 04, 2023

Dealership Rating
Employee Rating

They do outstanding work. When my car needs service, they get the job. I'm satisfied. More

by SHILLS981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Theodore

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Jan 06, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 02, 2023

Dealership Rating
Employee Rating

Jim is great to work with--great service, super attentive to details, and really cares about his customers. I have been a customer of Metro Toyota for decades and am a huge fan because of how they treat t More

by CATHERINE.MONNIN@YAHOO.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Greenfield, Ryan Schneider, Scott Barrier, Mike Hana

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Jan 04, 2023

Victory Toyota of Brook Park responded

Catherine, We're happy to hear that you felt comfortable doing business here, Jim is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. When you are here for service please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

January 02, 2023

Dealership Rating
Employee Rating

Metro takes care of all our cars (3 Toyotas - currently a RAV, Venza and Camry) and we always receive great service. We’ve been buying and servicing our cars at Metro for over 30 years. More

by L Friedlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

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Jan 04, 2023

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2023

Dealership Rating
Employee Rating

We are long time loyal Metro Toyota customers. We believe in Toyota quality and I am treated like royalty when I arrive at the service department. Both Chad and Anastasia take excellent care of m More

by I don’t have a screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk, Mike Hana

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Jan 02, 2023

I don’t have a screen name responded

We believe in Toyota quality and I am treated like royalty when I arrive at the service department. Both Chad and Anastasia take excellent care of me.

December 31, 2022

Dealership Rating
Employee Rating

After I entered the building it was great but getting a response back by text was horrible experience More

by tamarahill8041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2023

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 5 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else we can help you with and please dive safely!

December 28, 2022

Dealership Rating
Employee Rating

Great! Fast service. Definitely will be going back there for service! Thanks so much Metro! More

by STEPHBRAUN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

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Dec 29, 2022

Victory Toyota of Brook Park responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

December 27, 2022

Dealership Rating
Employee Rating

Very professional and efficient. They are polite and respectful. And explain everything with detail. Great service More

by Thomasserrano38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

Report | Print
Dec 29, 2022

Victory Toyota of Brook Park responded

Thomas, On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

December 26, 2022

Dealership Rating
Employee Rating

So far each time I have visited the representatives have always been helpful, kind and professional. More

by linda.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Dominic Theodore, SUSAN BOTTORF, MIKE BALIS

Report | Print
Dec 27, 2022

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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