Joe Shepard
Joe Shepard at Lou Fusz Kia

Joe Shepard | Page 32

Finance Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.9
828 Reviews
4.9

828 Reviews

Write a Review

Dealership Experience

12 yrs, 2 mos

Languages Spoken

English English

828 Reviews of Joe Shepard

September 03, 2023

Dealership Rating
Employee Rating

Everyone was easy to work with and I never felt “pushed” along the way from the first test drive about a month prior, until driving the vehicle off the lot. More

by ryan.d.chafe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Hough , Ryan Humphrey

Sep 05, 2023

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

September 02, 2023

Dealership Rating
Employee Rating

Everyone is great. This was the only dealership that offered to order our Kia. Also didn't ask $5000.00 above msrp. Have recommended Lous team to quite a few people. More

by cozzie123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 05, 2023

Lou Fusz Kia responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

August 26, 2023

Dealership Rating
Employee Rating

Deserved a lot more for my Jeep trade-in but I was tired and not up for the haggle lol More

by lumpkin2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Hough

Aug 28, 2023

Lou Fusz Kia responded

We appreciate you. Thank you for choosing our store, and we will be passing your message along!

August 25, 2023

Dealership Rating
Employee Rating

Joe was personal, kind, and respectful of our time! Highly recommend him to anyone in the market! More

by sherriale.garnett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Berry , Adam

Aug 28, 2023

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 22, 2023

Dealership Rating
Employee Rating

My husband waited 4 hours when he had an appointment just to have mud flaps and a back mat put on my new Telluride. No effort was made to compensate. More

by debschwaab321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 23, 2023

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

August 18, 2023

Dealership Rating
Employee Rating

This dealership was amazing. Ryan was the absolute best with no pressure and full information on our new vehicle. We will be buying from them again! More

by mamalou413
Recommend Dealer
Yes

Other Employees Tagged: Ryan

Aug 22, 2023

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

August 17, 2023

Dealership Rating
Employee Rating

Brian tool time to answer all my questions and went above & beyond. On delivery, he explained each feature in detail and even helped me setup the KIA app. More

by ov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2023

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 16, 2023

Dealership Rating
Employee Rating

We had a wonderful experience at Lou Fusz. It made it enjoyable to buy a new car. Paperwork went fast and the salesperson went over everything about the car very well and made sure we understo More

by jamesmsands
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Hough

Aug 22, 2023

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

August 16, 2023

Dealership Rating
Employee Rating

Friendly, helpful, courteous, informative, patient with all questions, nice lounge with drinks, very clean facilities! More

by bhuffman1953
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Hough

Aug 22, 2023

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

August 09, 2023

Dealership Rating
Employee Rating

Easy sale. Great job! Upgraded me to a new car from a used at the same cost per month! More

by Pjhartw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Schaeperkoetter

Aug 10, 2023

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

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