Brian Schaeperkoetter

We all hate the new car buying experience at dealerships when purchasing a new car but I thought my experience was very good in both the sales and F&I. Treated well with the people I came in contact with. when purchasing a new car but I thought my experience was very good in both the sales and F&I. Treated well with the people I came in contact with. I was lucky to get Brian in sales to help start the process. More

by tmwtinman Verified Customer Verified Customer

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I wish I never bought my car from this place. The term 'Customer service' is an oxymoron to this dealership. One would think a salesman, who you bought the car from, would go over little things l The term 'Customer service' is an oxymoron to this dealership. One would think a salesman, who you bought the car from, would go over little things like, oh I don't know, explain the dash board. Perhaps a personal tutorial of often used advantages of options.... NOPE! How about a returned phone call... NOPE. AND THEN THE "CUSTOMER SERVICE". We had the car for 3 weeks and the air condition system died. It took over 2 1/2 weeks to get it fixed, WITH NO ONE GIVING UPDATES. More

by tony@flynnandassoc.com Verified Customer Verified Customer

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I would leave zero starts if I could. Their service completely changed as soon as the actual sale was done. , they don’t reply or return any calls, left multiple voicemails. We still have Their service completely changed as soon as the actual sale was done. , they don’t reply or return any calls, left multiple voicemails. We still haven’t received our license plates after over a month and haven’t receive our refund money for warranty. We are military family that had to move states and now can’t even get in touch with them. Would have definitely avoided this dealership if we would’ve known how they operate. I would suggest not doing any business with this dealership! More

by Khetsun67 Verified Customer Verified Customer

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Excellent service, efficient, knowledgable and helpful. Service account rep saw that my license plates were up for renewal in the following month and suggested they do a quick inspection. That was really a Service account rep saw that my license plates were up for renewal in the following month and suggested they do a quick inspection. That was really awesome for them to notice that! More

by kcasso17 Verified Customer Verified Customer

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Very patient and accommodating. Made sure we got exactly what we were looking for in the vehicle we wanted. Made sure we got exactly what we were looking for in the vehicle we wanted. More

by Stolhaus Verified Customer Verified Customer

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My experience with Joe, Brian, and Lou Fusz Kia was very positive. Everyone was very accommodating and friendly. positive. Everyone was very accommodating and friendly. More

by KDIVANBEIGI89 Verified Customer Verified Customer

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Was treated very well from everybody in every department. Would highly recommend to any one. Absolutely love my car, couldn’t have had a better team to help me get into it. Would highly recommend to any one. Absolutely love my car, couldn’t have had a better team to help me get into it. More

by krusleski3 Verified Customer Verified Customer

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Brian Schaeperkoetter was great. A real pro and helped instruct after the sale, which was appreciated. A real pro and helped instruct after the sale, which was appreciated. More

by DREW.SCHENK Verified Customer Verified Customer

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Lou Fusz is the place to go when you are in needed for a vehicle they are the friendly people the will get you right…doing your hard times in getting into a vehicle you want.. they will work hard with lende vehicle they are the friendly people the will get you right…doing your hard times in getting into a vehicle you want.. they will work hard with lenders to get you approved… More

by dariah1234 Verified Customer Verified Customer

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Lou Fusz Kia has been great to work with the last 6 years. In the last 6 years, we've gotten a second car from here, worked with the service and collision center, management, and finance. The service years. In the last 6 years, we've gotten a second car from here, worked with the service and collision center, management, and finance. The service has been top notch! More

by edelcour Verified Customer Verified Customer

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