Joe Shipta

Wow! I just about gave up on this dealership because of the response on 3 calls with 3 different salespeople. Typical New Yorker that I am, I got angry a I just about gave up on this dealership because of the response on 3 calls with 3 different salespeople. Typical New Yorker that I am, I got angry and wrote a slamming email. Low and behold.... Joe responds promising me the world. Yeah right. He apologized for his coworkers and said he would do it all and make it happen. Called me back about 4.2 minutes later and said I have your truck parked right outside my office. I said I'd be there in about 90 minutes after he told me I did not have to go the the showroom but to come back to the commercial vehicle building. OK, I'll bite. We ran down, met with Joe, saw the truck (the other 3 sales reps told me it was gone, sold, off the lot) and amazingly enough, here it was. All it took was someone to get up off their butt, walk the lot, find the truck, call the person that ordered it to see if they still wanted it and voila, they said no so guess what? We are driving a new 2020 GMC Sierra that took less that 2 hours from arrival to closing, signing off on the deal and out the door. I bought a truck from them in 2019, at the main dealership and it took over 6 hours, several arguments and me walking out with the sales manager chasing me. Sooooo if you need a truck or ANY vehicle, call Joe. He can sell a car, truck, whatever and you will be handled so much better in the commercial department/building than you ever will in the main building where the sales reps are either to lazy to look or they are killing and fighting amongst themselves to get you. GO JOE! I have ordering 5 more trucks in the upcoming year for our business and Joe said he can take orders starting May 27th and from now on... it is Joe. CALL JOE - avoid the issues with the main office!!!! Great deal, explains everything, works the deal to the customers best interests and I learned some valuable information from him. He takes the time to make sure you have everything you need and all your questions answered. Old School service!!!!! Your survey below is sorely lacking though. It will not let me post until I select make but you only list Buick and Chevrolet? We bought a GMC! More

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Great service finding a truck for our company. Joe also spoke to my superintendent to make him comfortable with the model truck we were thinking of purchasing. spoke to my superintendent to make him comfortable with the model truck we were thinking of purchasing. More

by CONNIEAIC Verified Customer Verified Customer

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Joe is the man. That is all! CB CB CB CB CB CB CB CB CB Joe is the man. That is all! CB CB CB CB CB CB CB CB CB CB CB CB C BC BC BC CB CB Joe is the man. That is all! CB CB CB CB CB CB CB CB CB CB CB CB C BC BC BC CB CB More

by HEATH9 Verified Customer Verified Customer

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Joe was very professional and so easy to work with. He took the time to bring the vehicle to us and go over the paperwork. It took no time to make the sale, and the sale was one of the smoothest transact took the time to bring the vehicle to us and go over the paperwork. It took no time to make the sale, and the sale was one of the smoothest transactions. More

by ARBORV Verified Customer Verified Customer

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A quality dealership with great hardworking sales people. Joe Shipta worked hard to get my company the right truck for my type of business at a great price. Joe Shipta worked hard to get my company the right truck for my type of business at a great price. More

by JSWINGLEY Verified Customer Verified Customer

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NEW BLAZER! Joe & Eric did a great job on getting me a great deal on my new Blazer! I was looking at other dealers but Carl Black had the car, options & price i w Joe & Eric did a great job on getting me a great deal on my new Blazer! I was looking at other dealers but Carl Black had the car, options & price i wanted! More

by SHIPJK Verified Customer Verified Customer

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After several weeks of deciding which vehicle Joe Shipta stayed in the process patiently awaiting for me to decide. The finance department was just as helpful as they guided me into a finance option for my stayed in the process patiently awaiting for me to decide. The finance department was just as helpful as they guided me into a finance option for my business. Thanks to all involved!! More

by HAYNESRON66 Verified Customer Verified Customer

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Joe Shipta and Eric Packer the finance manager Our experience with Joe Shipta and Eric Packer the commercial finance manager was exceptional to say the least. We are a new company with new credit Our experience with Joe Shipta and Eric Packer the commercial finance manager was exceptional to say the least. We are a new company with new credit history and these gentlemen were able to secure us financing on a new work truck. Joe is very customer service oriented and knowledgeable about his produce line. Eric made the whole transaction in dealing with the banks seamless and non intimidating. We will purchase all of our work trucks from Joe and Eric from this point on. More

by BYRON3 Verified Customer Verified Customer

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Very nice customer service skills The manager was very knowledgeable of his float, very courteous & respectful plus he pick the right car for me. I felt at ease he didn’t rush me into The manager was very knowledgeable of his float, very courteous & respectful plus he pick the right car for me. I felt at ease he didn’t rush me into buying a car. If I need another car now I know who I should come visit. Darren Fitcher is a great manager . More

by MARTITAROMAN55 Verified Customer Verified Customer

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Awesome Joe, is always helpful and quick to respond, I would not take my commercial business anywhere else .1st class in service all the way around .. Joe, is always helpful and quick to respond, I would not take my commercial business anywhere else .1st class in service all the way around .. More

by ARKDISASTERRESTORATION Verified Customer Verified Customer

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