Joe Vaughan
Joe Vaughan at Matthews Import Center / Subaru / Kia

Joe Vaughan | Page 4

Assistant Service Manager

Matthews Import Center / Subaru / Kia

3013 Vestal Road
Vestal, NY 13850

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4.8
67 Reviews
4.8

67 Reviews

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67 Reviews of Joe Vaughan

December 23, 2023

Dealership Rating
Employee Rating

I wasn't happy my first visit when my recall replacement part was nowhere to be found and I wasted 1.5 hours there (after waiting 2 months for my appt). But when they finally got the part in, I only had to More

by ktroche2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Finta

Dec 27, 2023

Matthews Import Center / Subaru / Kia responded

We're glad to hear we could turn your experience around and we apologize for our previous errors. We appreciate your business and the perfect review!

December 22, 2023

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Employee Rating

So pleased with this dealership from the time of purchase to my last repair. They are helpful, do good work, and are accommodating. More

by brianregan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business and the perfect review!

December 18, 2023

Dealership Rating
Employee Rating

Joe Vaughan is an excellent customer service rep for Matthews Auto. Very detail oriented and accommodating. Joe and the team always make me feel like a VIP even though I'm just an ordinary customer. Tha More

by jloew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marissa Kuklish

Dec 27, 2023

Matthews Import Center / Subaru / Kia responded

We're so glad to hear Joe took great care of you! We appreciate your business and the perfect review!

December 11, 2023

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Employee Rating

Fast service on any problem. Friendly service personal kept me up to date as to what they found and fixed. More

by raceboy0007
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamal Gallop-Mckinnon

Dec 15, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

December 07, 2023

Dealership Rating
Employee Rating

It was fine, very professional. They had my car done when they said they would. More

by phayes4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

December 04, 2023

Dealership Rating
Employee Rating

Outstanding, above and beyond expected service. When our car experienced a concern just after purchase, Matthews stepped up and went FAR above and beyond what I had expected to make sure my fam More

by oldsm99
Recommend Dealer
Yes

Other Employees Tagged: Cole Sevey, Zach Carlson , Mike McLean

December 02, 2023

Dealership Rating
Employee Rating

Always knowledgeable and courteous. Does the work well. The staff is wonderful. Highly recommend if you’re looking for integrity and reliability. More

by PATTYD0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Matthews Import Center / Subaru / Kia responded

We appreciate you choosing Matthews and the great review!

November 25, 2023

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Employee Rating

I have been doing business with Matthews for at least 15 years. I’ve come to know many of the people there. They are extremely friendly and helpful, I have gotten a lot of good advice both with respect to c More

by mdgoldsmithcpa
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Service Communication
Recommend Dealer
Yes

November 23, 2023

Dealership Rating
Employee Rating

Bought 3 cars from Matthews . advisors are very pleasant and always accommodating along with my salesman bill he was very patient with me during a year long process kept me infor More

by lisagoetz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marissa Kuklish, Zach Carlson, Michele Hayes , Dominick along with gill

November 21, 2023

Dealership Rating
Employee Rating

Nice people, competent work. A A A A A A A A A A A A More

by roggins
Recommend Dealer
Yes

Other Employees Tagged: Michele Hayes

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