Joe Volturo | Page 3

Joe Vultoro was great to work with. I would definitely refer people to him. Finance guy was very accommodating and patient Car port guy was great. refer people to him. Finance guy was very accommodating and patient Car port guy was great. More

by tscianna66 Verified Customer Verified Customer

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We would like to thank Al Rizza , Joe Volturo and John Howard for handling our service requests. They all do a terrific job! Thank You Very Much Howard for handling our service requests. They all do a terrific job! Thank You Very Much More

by JERRYCCOLLUM Verified Customer Verified Customer

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I didn't really need a car just wanted one the offer I got in my price was great an affordable which I loved ..see yall in a few years ....thanks Joey got in my price was great an affordable which I loved ..see yall in a few years ....thanks Joey More

by MSDYER18@YAHOO.COM Verified Customer Verified Customer

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Joe and Kenny were awesome! They helped me find a good deal on a brand new GMC. I went to many places around my area, but I couldn’t beat the price they gave me!! Thank you, you guys are awesome! deal on a brand new GMC. I went to many places around my area, but I couldn’t beat the price they gave me!! Thank you, you guys are awesome! More

by Samantha Verified Customer Verified Customer

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Everyone was very nice and helpful, especially the salesman. I was very happy when I left the dealership and would refer people to buy their next vehicle at Rizza. salesman. I was very happy when I left the dealership and would refer people to buy their next vehicle at Rizza. More

by krnwestbr Verified Customer Verified Customer

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This is by far the worst dealer I've ever worked with, and I've owned close to 40 vehicles in my 34 years on Earth. They are extremely dishonest, rude and arrogant. Probably the most unprofessional dealer and I've owned close to 40 vehicles in my 34 years on Earth. They are extremely dishonest, rude and arrogant. Probably the most unprofessional dealer in business. After trading in my 2020 GMC Sierra 1500 AT4 3.0 duramax on a 2019 Ford F250 Lariat Superduty 6.7 powerstroke (needed more pulling power), it was agreed upon in the WE OWE agreement (and verbally confirmed both on the phone and in person by 3 differnet employees) that the dealership was swap my aftermarket wheels/tires and shocks/control arms that were currently installed with the OEM parts I provided them. This is roughly a 3 hour job to complete. I was told within a few days the parts would be removed, someone would call me and I could come back and pick them up (90 minutes from my home). 3 days go by, no call. So I call and text the dealership to get a timeline on the parts removal. They say they will be ready to be picked up by Friday evening. Awesome. So after calling to confirm Friday after work the parts were ready, I make the drive down to pick everything up. Once I arrive at the dealership, nobody has a clue what I'm talking about. After walking around the dealership for almost an hour, we finally discover that my parts are locked in the tool room to keep them safe. Manager says ok let me find the key. Well, nobody can find the key. So they proceed to try to break into their own tool room with a screwdriver!!! Well that didn't work, so off to try to find the key again. Fast forward another 15 minutes or so, we have the key! Woohoo! So we open the door and there's my wheels/tires and 2 boxes with suspension components. All the wheels look great, no damage. I peek into the boxed to make sure all my suspension parts are there, only to see the boxes still contain the OEM suspension parts!? I'm upset now as I've already wasted over an hour of my day (plus drive time) just to find out that all my parts are still installed on the truck I traded in, minus the wheels/tires. So, I load up the wheels/tires and come to an agreement that they will be removed the following day and overnighted to me. I received an extremely arrogant call from the used car and/or service manager of the dealer Josh. He flat out told me that "it's your problem now, deal with it" and hung up on me. I called the dealer back asking to talk with Josh again, and apparently he was not man enough to take my phone call and have a real adult conversation. As far as I'm concerned, he should be fired.. Fast forward 2 weeks and I still don't have my parts. I filed a complaint to the BBB and also opened a case with the Illinois Attorney General to get their attention. After several failed attempts to contact the dealership via call, text and email I was left with no choice. As far as I'm concerned the dealership has stolen 1000 dollars from me (cost of parts), and should have to either hold up their end of the deal and remove my parts, or write me a check for what I paid (I have receipts with dates and prices paid, along with pictures of the parts installed on my truck). Bottom line is, stay far away from this dealership. More

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I would give my experience at Rizza Cadillac a five star review if it didn’t take 3+ hours to expedite this sale. That said, we were treated very well by all the staff and would recommend Rizza Cadillac. review if it didn’t take 3+ hours to expedite this sale. That said, we were treated very well by all the staff and would recommend Rizza Cadillac. More

by TGKMORAN Verified Customer Verified Customer

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Dealership is professional. The staff is understanding and patient. As a team everyone gets the job done quick and efficiently. I would highly recommend Rizza. and patient. As a team everyone gets the job done quick and efficiently. I would highly recommend Rizza. More

by Deandra3 Verified Customer Verified Customer

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I bought a vehicle was told they did a 170 point inspection but days after having the car I had problems. I was stuck in the snow, the steering was tight and something was wrong with the suspension inspection but days after having the car I had problems. I was stuck in the snow, the steering was tight and something was wrong with the suspension. I brought the car back in and it had a leak in the shaft seal. The dealership fixed that but did not address the other issues I had. I took the car to Pep boys and to Firestone and both advised my suspension threat the air shocks were bad! I called to make another appointment was told to leave a msg for the service person and never received a callback in 4 days. I have not had a good experience with this dealership and would not recommend them More

by joriecurry Verified Customer Verified Customer

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I really shopping at RIZZA at Tinley Park and their selection of vehicles were attractive with high quality of technology and safety built in. Enjoying. selection of vehicles were attractive with high quality of technology and safety built in. Enjoying. More

by serjiojolicoeur Verified Customer Verified Customer

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