Joe Wachner | Page 4
Service Manager
Southern Hyundai Chesapeake
3416 Western Branch Blvd
Chesapeake, VA 23321
55 Reviews
Write a Review55 Reviews of Joe Wachner
September 30, 2025
The dealership was clean, friendly, and convenient. The appointment was just when I needed it. The appointment was just when I needed it. More
Other Employees Tagged: Shane Dhanani , Sean Pierce
September 29, 2025
I used to love coming here for service but the last two times have been absolutely horrible and it takes FOREVER for basic services. Dirt/Oil smudges were left on the interior of my vehicle at this last se times have been absolutely horrible and it takes FOREVER for basic services. Dirt/Oil smudges were left on the interior of my vehicle at this last service appointment. A complete disappintment. More
September 28, 2025
Worst service ever. Got a new engine put in without a call. Tools three weeks to even get a phone call about anything. Absolutely horrible. Got a new engine put in without a call. Tools three weeks to even get a phone call about anything. Absolutely horrible. More
Other Employees Tagged: Jimmy Stancil, John Bennett, Nick Wilson, Shane Dhanani , Dan Lichtman, Sean Pierce, Floyd Pilley
September 23, 2025
I love the service that I receive here at this shop and would love to come back again.I advise anybody who wants service to come here. would love to come back again.I advise anybody who wants service to come here. More
Other Employees Tagged: Shane Dhanani , Sean Pierce
September 21, 2025
Brought my ioniq5 for a routine 16k mile service. After waiting for 5hrs, i was told everything was done: tires realigned, rotated, air and all fluids topped off, and - per my request - cabin filter After waiting for 5hrs, i was told everything was done: tires realigned, rotated, air and all fluids topped off, and - per my request - cabin filter and wipers replaced and sent on my way. Shortly after leaving, i had the wiper fluid warning come up. I checked tire pressure and saw that all the tires were still at the exact psi when i brought them in. Even worse, the tires were in the same place they had been. No rotation had been done. Then noticed that the OBD cable was left hanging in the driver footwell. I realized that apart from wiper being replaced, Nothing else had been done. I'd paid over $300 for the "service". I had to take the car back the following day, insist that everything be redone and wait another 3 hours. I maintained composure (because, of course), but this is completely unacceptable! More
Other Employees Tagged: Shane Dhanani , Sean Pierce, Floyd Pilley
September 18, 2025
They are always easy to work with and don't mind answering any questions I have. answering any questions I have. More
Other Employees Tagged: Jimmy Stancil, John Bennett, Nick Wilson, Shane Dhanani , Dan Lichtman, Sean Pierce, Floyd Pilley
September 18, 2025
I received a satisfactory service, and this will make me to always bring my car for service to always bring my car for service More
Other Employees Tagged: Shane Dhanani , Sean Pierce
September 17, 2025
Service advisor was very nice and knowledgeable. However we wanted a loaner car and none were available. However we wanted a loaner car and none were available. More
Other Employees Tagged: Shane Dhanani , Sean Pierce
September 17, 2025
My experience with this dealership was so bad they had my car for almost two months & fixed something that probably really wasn’t the issue I recently just got my car back & it is still overheating I’m never car for almost two months & fixed something that probably really wasn’t the issue I recently just got my car back & it is still overheating I’m never taking my car back there again this is ridiculous they literally robbed me out of 1400 dollars telling me all these things were wrong my car n still didn’t fix the issue I don’t recommend anyone coming to them More
Other Employees Tagged: Shane Dhanani , Sean Pierce, Floyd Pilley
September 16, 2025
Awesome team at Hyundai I will always take my car there for service wonderful team for service wonderful team More
Other Employees Tagged: Shane Dhanani , Sean Pierce, Floyd Pilley

