Joe Wachner | Page 3

Impossible to get update on status of vehicle. Took multiple calls with no return calls for days. Dee was a real Godsend. She really knows what customer service is. Kudos to her. Extremely helpful Took multiple calls with no return calls for days. Dee was a real Godsend. She really knows what customer service is. Kudos to her. Extremely helpful. She was the only help we received. I was very impressed with her. More

by WINBORNESUSAN521 Verified Customer Verified Customer

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The service was excellent and the staff was very courteous. They provided a Lyft ride to and from our house. courteous. They provided a Lyft ride to and from our house. More

by ALRAVGIALA Verified Customer Verified Customer

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I think this company is defrauding customers. You’re giving free old change but on the other hand you’re charging consumers for gloves and goggles. That’s the owners responsibility not us. You’re giving free old change but on the other hand you’re charging consumers for gloves and goggles. That’s the owners responsibility not us. More

by GORDINA.PHILLIPS Verified Customer Verified Customer

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Service was very professional and done in the time that was quoted. Amenities in waiting area was nice was quoted. Amenities in waiting area was nice More

by deresimon Verified Customer Verified Customer

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They finished when they said they would, snacks and drinks, big TV to watch l was happy drinks, big TV to watch l was happy More

by troystermsa Verified Customer Verified Customer

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Friendly and informative staff. Absolutely pleasant experience. Staff answered all my questions and addressed all my concerns Absolutely pleasant experience. Staff answered all my questions and addressed all my concerns More

by LESLEGOWENS Verified Customer Verified Customer

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Everyone was very courteous in speech,manner, and attitude. I enjoyed my short stayand plan to get my next service there. attitude. I enjoyed my short stayand plan to get my next service there. More

by MSWEST1946 Verified Customer Verified Customer

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Always ready and able to assist in a most friendly, supportive, and efficient manner. They take the time to share what they found and any concerns about future maintenance. supportive, and efficient manner. They take the time to share what they found and any concerns about future maintenance. More

by GEDSOLNANNY541 Verified Customer Verified Customer

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Coming to get my car service is amazing the staff is friendly and they take good care of my car friendly and they take good care of my car More

by goodgirl357 Verified Customer Verified Customer

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The representatives in the dealership were not welcoming, had to get out of my car and go inside to ask what to do, the one drop off bay had to two cars inside already with no one with them and the second dr had to get out of my car and go inside to ask what to do, the one drop off bay had to two cars inside already with no one with them and the second drop off bay had to two cars outside with no drivers in them. I waited has the signs say and after 10 minutes I finally went inside. The waiting area was dirty and the snack/coffee area was not stocked. When my car was the done the service rep called my name didn't introduce herself and did not go over services done -- just asked me to sign the two papers and handed them to me. This is my second service appt and each time has been very disappointing. More

by HOKIEDUKEMOM Verified Customer Verified Customer

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